This was beyond a doubt the worst UHaul rental experience ever, and I have rented 4 UHauls this year alone. Customer service puts you on hold for over an hour, and if you press the key to allow them to call you back when you are first in the queue, they call you back and then disconnect. It happened to me TWICE. There are two UHaul locations within 2 miles of me, but I was assigned to one 15 miles away, and then when I was driving there to pick it up, they called me and sent me to a different location. When I got there, there was a problem with my "rental record" and the app would not give me the option to self check out. I had to call customer service, wait an hour, and then be hung up on. AGAIN. I was literally across the street from a Penske location and will be taking my business there next time.mary beth R.
Customer Reviews for Jakes Haggle Hut
(Distribuidor de U-Haul del vecindario)
Jeannette, PA 15644
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sab.: 9:30 a. m. - 4:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SHERYL O.
Jake's haggle hut was amazing. However, Uhaul advertises soft ride for the truck. And after having everything secured properly, almost all of the furniture was damaged in some way.LUKE T.
El cliente no dejó un comentario.Scott M.
Please make sure that when booking- you do not offer the dolly's and additional items that are not available at this pick up site. This is not the fault of Jake's haggle hut, it is on the part of Uhaul for offering items not available at that pickup locationSusan M.
El cliente no dejó un comentario.Bruce A.
El cliente no dejó un comentario.Savannah D.
El cliente no dejó un comentario.Ryan K.
El cliente no dejó un comentario.Stephen B.
manager was very helpful in resolving ID issueRichard T.
El cliente no dejó un comentario.Leslie D.
Bed of the truck was dirtyRicardo F.
The rental process was seamless and the customer service excellent!Christian J.
El cliente no dejó un comentario.Terry P.
This was perfect for me. Very close to my home. Employees very helpful and kindLouann S.
El cliente no dejó un comentario.Eli W.
El cliente no dejó un comentario.Michael B.
Online System was down. Payment wasnt working. Took a long time to get taken care of.Stefani L.
El cliente no dejó un comentario.Pauline R.
The gentleman who helped me was extremely helpful despite being new to renting u-hauls. He did everything possible to accommodate to my move as my first choice location was unable to supply my move. Whoever trained him needs to supply him with additional moving supplies as he did not have the additional items I requested.Stephanie B.