Comentarios de los clientes para Jakes Body Shop Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Jakes Body Shop Inc

Clasificación general:

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Jeffrey M.
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El cliente no dejó un comentario.

Tammy W.
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El cliente no dejó un comentario.

Brian W.
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No improvements needed

caroline K.
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El cliente no dejó un comentario.

Michael S.
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Very organized drop off. Clearly marked, easy to find.

William B.
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El cliente no dejó un comentario.

Patricia N.
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El cliente no dejó un comentario.

CHARLESRAY F.
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Nothing! Debbie was of great assistance and made the entire evolution seamless for me.

JOHN W.
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El cliente no dejó un comentario.

Joseph A.
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Great person that helped me!.

Roger L.
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El cliente no dejó un comentario.

James M.
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El cliente no dejó un comentario.

JENNIFER P.
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Nothing, the check-in process was very easy and they were so helpful with hooking the trailer up and explaining everything. They made it very easy for someone like me who doesn't use trailers on a regular basis. Glad I found this location.

Gary M.
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Jakes was great. The owner sent her son to help when we ran into issues at pick up. U-Haul needs to work on the instructions and start up process. We called the 800 number because the pick up my truck feature doesn't work until you're onsite. Anyone trying to make sure there are no surprises on moving day would appreciate knowing that. What should have been a quick pick up and back within a half hour turned into over an hour. In the end we received a partial credit but had we been on a tighter schedule the credit wouldn't have made a difference.

Gerald S.
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The customer/dealer relationship is super. I delight in renting from Jakes.

Christopher H.
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El cliente no dejó un comentario.

Tammy A.
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El cliente no dejó un comentario.

mark B.
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El cliente no dejó un comentario.

Terry G.
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Windshields needed to be cleaned, especially the inside.

Katy D.
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El cliente no dejó un comentario.

MATTHEW M.
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El cliente no dejó un comentario.

Cindy H.
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Vehicle head light was not working and the one that did work was pointed straight down. Also vehicle only had 1/4 tank of fuel when picked up.

JEREMY H.
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Picking up from this location was fast and easy. I had no issues whatsoever. The business was closed, but I was met by a representative when I arrived. The equipment was clean and maintained well. I would recommend this location to anyone.

Jason S.
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Awesome customer service!

Charles T.
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El cliente no dejó un comentario.

JAMES G.
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As always, Uhaul is as awesome

CHARLES S.
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El cliente no dejó un comentario.

Robert C.
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El cliente no dejó un comentario.

DAVID S.
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El cliente no dejó un comentario.

Elijah E.
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The quote for the 3 day rental was not clearly stated to me upfront. I was under the impression the rental for the trailer was only around $60. I told the lady my timeline for the trip and expressed how happy I was it was so affordable for me. However I was charged over $100 and that was with my military discount in the end. I called the location and the lady said she thought I knew that but I did not. This messed up our budget for the pay period and was not appreciated

John A.
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I've used uhaul many times, and this was the best experience yet!

DOUGLAS V.
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El cliente no dejó un comentario.

BARTON S.
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Great service. She wore a mask and brought the agreement outside. Very professional and considerate.

MICHAEL S.
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Very efficient in checking in the vehicle.

monica M.
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El cliente no dejó un comentario.

Carli C.
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El cliente no dejó un comentario.

BRUCE C.
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El cliente no dejó un comentario.

Harold G.
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El cliente no dejó un comentario.

Danny F.
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El cliente no dejó un comentario.

MARK M.
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El cliente no dejó un comentario.

Christie H.
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The original location did not have my truck and had to send me somewhere farther(this location) out than where I needed to be. The lady there was fantastic and very welcoming.

HAROLD G.
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No one was at the facility. We used the online return. It took 4 times to work. . .which was very frustrating.

david M.
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Jakes is the best, love the staff, love the location, love in how they make you feel valued! NOTHING!

MICHAEL B.
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El cliente no dejó un comentario.

Jennifer J.
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Nothing ... very helpful and friendly!

Sarum O.
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El cliente no dejó un comentario.

CAROL M.
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Great service and assistance!!

JAMES F.
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El cliente no dejó un comentario.

david M.
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NOTHING ... my experience was so positive, efficient, and impressive. I have already committed to using Jake's next time we need a rental. On a 1-10 scale, 10 being the best ... I would give them a 20.

Tammie P.
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El cliente no dejó un comentario.

Stephen B.
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El cliente no dejó un comentario.

Bob B.
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I had trouble with the website at the drop off point but the folks at Jakes were really helpful and took care of it for me.

Tommy P.
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El cliente no dejó un comentario.

Mary M.
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El cliente no dejó un comentario.

John B.
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El cliente no dejó un comentario.

Frank C.
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El cliente no dejó un comentario.

Mary Ann M.
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El cliente no dejó un comentario.

James P.
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El cliente no dejó un comentario.

Christina C.
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El cliente no dejó un comentario.

Justin P.
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El cliente no dejó un comentario.

Mark W.
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El cliente no dejó un comentario.

JoEllen S.
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Clean V and safe location. The only thing I was concerned about is that I could not pick up WiFi to check in after hours. I called the next morning to be sure they got it checked in and they were extremely helpful and friendly.

Michael F.
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El cliente no dejó un comentario.

Brian M.
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El cliente no dejó un comentario.

Gary N.
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El cliente no dejó un comentario.

Jamie W.
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Everything was good no complaints

Teresa B.
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El cliente no dejó un comentario.

Ronald R.
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El cliente no dejó un comentario.

Carri G.
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It would be nice to know if you are doing online check in for the equipment that additional info is needed when you get there like a second form of identity like a passport or rental lease so those things could be brought at the time. Instead of surprise you need all this additional info when you get there. We did get the phone verification but my husband didn't take the call bc it was Phoenix number and he didn't know it was uhaul so he didn't answer. I could have given him a heads up to answer. Instead it made a simple online check on take 45 minutes and we were running late the rest of the day.

David S.
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I'm not sure that the brakes on the unit I rented were actually working.

Russell L.
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El cliente no dejó un comentario.

Michael S.
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I made the reservation under The Beekeepers of Indiana because this rental was for a club event. I used the club credit card to pay for it. When I opened the receipt because I had my husband pick up the trailer, they put the customer name under him. This appears that I used the club credit card to rent a trailer for ourselves. This would be a gross misuse of funds. If you can't get a simple receipt correct, I would not recommend anyone else going here.

Brian S.
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We appreciated the quick and easy service renting the Uhaul truck. Everyone at Jakes was terrific!!

Timmy B.
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Great staff, friendly,knowledgeable, Thank you

Michelle K.
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El cliente no dejó un comentario.

Jon R.
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El cliente no dejó un comentario.

Roger L.
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El cliente no dejó un comentario.

Bryan J.
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El cliente no dejó un comentario.

Angela G.
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El cliente no dejó un comentario.

Timmy B.
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El cliente no dejó un comentario.

Gary N.
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Nothing great customer service

TERRY C.
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Nothing. You folks are great!

Jeffro H.
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El cliente no dejó un comentario.

Stephen R.
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Excellent service!

Robert C.
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El cliente no dejó un comentario.

Paul W.
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El cliente no dejó un comentario.

Michael R.
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El cliente no dejó un comentario.

Bob T.
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El cliente no dejó un comentario.

Bill B.
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El cliente no dejó un comentario.

SCOTT N.
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This was our second location. We arrived at Greenwood South at 6pm for our original pick up and the gps location services would not find the location. We contacted customer service and they walked us through all the location services, and browser clearing, which we had already done. The issue was the map on uhaul.com was showing the location as 300 ft west of the uhaul dealers lot, which was a cornfield. We contacted support again and again were made to feel like it was our error in knowing how to use gps location services. We called again and at this time were in route to a new uhaul dealer in hopes of changing locations. We were directed back to the original location and called back but were given the same step by step on location services. At this point it was 9pm and we had been there 3 hours. We had two phones and had called a friend to try their phone. I was chased out of the cornfield by a local resident wondering why I was walking towards his property. We finally asked or a manager and the manager told us there was nothing he could do but I could talk to customer service so we had him transfer us. Upon transfer Judy was confused why they transferred me because she said 24/7 is who would troubleshoot the call. I continued my patience as I was too tired to deal with the lack of true customer service that was actually just a call center providing iPhone support troubleshooting. The real help would have been a phone verification of sorts. I asked for Judy's boss and again there was nothing that could be done except offer me a new location to pick up. At this point we accepted the new 30 minute drive and additional mileage fees. The manager offered $30 comp and I told her that wouldn't cover it and she seemed to think it would. She told me I would need to go in and speak to the drop off place to get the credit issued. The next day we dropped it off and the place had no clue how to issue the credit, and the credit barely put a dent in the overages for the additional miles and gas used for the added distance. We left the drop off with no real solution to the problems and the longest night of moving ever as 6pm pick up turned into an all night affair. This was the poorest support for a system that's clearly flawed, and the biggest flaw is the pick up locations gps tracking not turning on and off location services as suggested by support.

Larry G.
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Great service and great customer service

Nicholas L.
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El cliente no dejó un comentario.

Kim D.
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Should be obvious from my comments!

John A.
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El cliente no dejó un comentario.

CHARLES M.
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Nothing it was great service

Christopher M.
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El cliente no dejó un comentario.

James G.
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Melissa was very helpful through out the whole process start to finish. She was instrumental in setting up the reservation and helping plan the overall trip. I was very happy with the whole process

Aileen E.
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Very professional

Bryan R.
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The business was closed when we returned the trailer.

Fernando F.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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