Customer Reviews for Jag Flooring & Construction
(U-Haul Neighborhood Dealer)

35 reviews

350 S Commerce Ave   Front Royal, VA 22630

(540) 692-1874

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(540) 692-1874

350 S Commerce Ave
Front Royal, VA 22630

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Simple process for truck return

david M. 
Rating:
5.0

Customer did not leave a comment.

ANTHONYLEROY W. 
Rating:
5.0

Customer did not leave a comment.

ERNESTOMOGNI F. 
Rating:
5.0

Did not learn that the trailer was unavailable at the original location on Sea Island Pkwy until 3 minutes before I arrived there. I then had to travel 12 miles out of my way.

raymond M. 
Rating:
5.0

Customer did not leave a comment.

JAMES JAY K. 
Rating:
5.0

Friendly and convenient.

KATHLEENANN E. 
Rating:
4.0

Customer did not leave a comment.

Jeanne M. 
Rating:
5.0

Convient location and well lit

Karen D. 
Rating:
5.0

Jeff (Owner) extremely friendly & accommodating

MICHELLE R. 
Rating:
3.0

Location was closed because it was after hours so this review has nothing to do with JAGS..Only chose this location because was offered a discount and more miles included in purchase . 58 was included and was supposed to go to 80 included for taking back to this exact location but after I purchased it showed I was only given like 63 miles so not much more for wasting my time and paying for extra gas and mileage..wont do it again will return close to home

Jonathan M. 
Rating:
3.0

Dropped off after hours. No one to help lift trailer off truck hitch.

Glenn W. 
Rating:
5.0

Customer did not leave a comment.

DIANNA R. 
Rating:
5.0

Customer did not leave a comment.

Kiersten W. 
Rating:
5.0

Nothing. Was a great experience

david M. 
Rating:
5.0

Friendly helpful staff, very clean dependable equipment. Will definitely use this location again.

Hart Jr D. 
Rating:
5.0

Customer did not leave a comment.

ROSS B. 
Rating:
5.0

Customer did not leave a comment.

ROBERTALLEN M. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

Trevor N. 
Rating:
5.0

Fast and easy drop off

Raymond B. 
Rating:
5.0

Customer did not leave a comment.

EDWARDMAGRUDER C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINAMARIE M. 
Rating:
5.0

The pickup location was great. The reservation and scheduling process was a disaster and the company should be embarrassed. Not only was my reservation not “guaranteed,” but I had to call five times and sit on hold for 20-30 minutes each for someone to tell me that in the last minute there wasn't a unit available. Then to make the day extra special, the only way I could finish the move that I had already driven four hours to complete, was to drive another three hours round trip to pick up my U Haul from a location in the complete opposite direction. No discount or any offers to assist in any way. Get your act together U Haul.

NICKELLIS C. 
Rating:
5.0

Customer did not leave a comment.

KIP T. 
Rating:
5.0

I called and was able to reserve a trailer in short order. The owner was very helpful.

LAURIEDENISE H. 
Rating:
3.0

I was charged a extra 20 dollar “after hours return”. I rented for 12 hours on Saturday and it did not say I would be charge extra nor did the owner of the business.

ANDREWTYRONE S. 
Rating:
5.0

Jeff was great he overcame all of the technical issues your app had. Please review billing… my card showed U Haul double charged my credit card. As you move forward please remember to include the human link apps do NOT provide customer service, people like Jeff do.

RICHARDSTANHOPE B. 
Rating:
5.0

Great customer service.

MIchael P. 
Rating:
4.0

Customer did not leave a comment.

Janice M. 
Rating:
5.0

Keep doing what you are doing.

JOSHUA B. 
Rating:
3.0

We used mobile drop off, so did not interact with the site owners.

Mark K. 
Rating:
5.0

U-Haul's online system double booked this location's only 26' truck as well as the appliance cart. I had to rent a 20' truck and use the site's personal appliance cart which I return as agreed. This was no fault of the location as they were great. I will definitely rent here again.

Daniel S. 
Rating:
4.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Wouldn't change a thing. Very... friendly, helpful and quick.

Dave J. 
Rating:
5.0

I can't of anything

Steven B. 
No reviews have been submitted for this location.

Additional Services at this Location

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