Customer Reviews for JAE Power LLC
(U-Haul Neighborhood Dealer)

26 reviews

1542 Union Valley Rd   West Milford, NJ 07480

(973) 846-4112

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(973) 846-4112

1542 Union Valley Rd
West Milford, NJ 07480

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Danielle L. 
Rating:
5.0

Excellent service. They connected the trailer for me and showed me all of the important connections so that I could do it myself. Very helpful.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

OLGA M. 
Rating:
3.0

Customer did not leave a comment.

Kevin M. 
Rating:
1.0

Called and explained that I would be returning at 4:55 pm, five minutes before closing. Lady on phone said that would be fine. Arrived and saw male employee working in parking lot so I asked where I should park and leave the trailer, he shouted "Go inside." After processing my return I went back outside where I was told to unhitch the trailer. Seriously, the guy was standing right next to it and started arguing with me about who was going to unhitch it, what a dick. I will be renting from another location next time.

STEVENS C. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

Customer did not leave a comment.

Steven V. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

ANDREW T. 
Rating:
5.0

Customer did not leave a comment.

Johny I. 
Rating:
5.0

Customer did not leave a comment.

Craig M. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Let the customers pick up the truck with the app.

IVAN G. 
Rating:
5.0

No suggestions. Service was prompt and communications were clear. Equipment was in good condition and performed well. Great start with a new rental site for me.

Douglas D. 
Rating:
5.0

Customer did not leave a comment.

Andrzej C. 
Rating:
5.0

Easy to park and find the drop off for the key.

Cynthia S. 
Rating:
5.0

N/A. Perfect experience. A+

Michael S. 
Rating:
3.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Not much. JAE Power was great. I would use them again.

Joseph E. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
3.0

While someone did call me to inform me of their location and how to get their, when I dropped off after hours, there was no key drop. My rental was a 24/7 share and I am supposed to be able to drop off after hours. I had to call U-Haul, which took over 30 min for them to instruct me on what to do with the key.

David M. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

The person working was extremely helpful and went out of his way to help and I think this is the cleanest uhaul I've ever rented!

Matthew M. 
Rating:
5.0

keep up the good work very professional staff

kinlee D. 
No reviews have been submitted for this location.

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