Customer Reviews for Jackman Hardware
(U-Haul Neighborhood Dealer)

102 reviews

598 Main St   Jackman, ME 04945

(207) 668-2191

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat-Sun: 8 am–1 pm

Services at this Location:

Contact Us

(207) 668-2191

598 Main St
Jackman, ME 04945

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat-Sun: 8 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

We changed location as we were having lighting issues with trailer for 80% of our trip . This trailer needs to be taken out of circulation compare to the trailer we rented in November of 2023. Neither pick up or drop off was the issue , it was the equipment issue .

patrick powers 
Rating:
5.0

Customer did not leave a comment.

william gabrielski 
Rating:
5.0

Customer did not leave a comment.

John Gaudet 
Rating:
5.0

It was effortless to bring back the trailer. Personnel were very helpful.

Claude Houle 
Rating:
5.0

For being way out in the middle of nowhere Maine, they were all very friendly and welcoming. Helped me get everything turned in with ease and were some of the nicest people you will come across.

Arthur Ouellette 
Rating:
5.0

Customer did not leave a comment.

Jessica Trombley 
Rating:
5.0

Absolutely nothing

Daren Mckee 
Rating:
4.0

Customer did not leave a comment.

Richard Nielsen 
Rating:
5.0

Customer did not leave a comment.

Richard Neilsen 
Rating:
5.0

Customer did not leave a comment.

Kyle Quade 
Rating:
5.0

Personal and on line interaction was excellent. I can't think of any improvements needed. Thank You

donald grenier 
Rating:
5.0

Customer did not leave a comment.

Richard Paradise 
Rating:
5.0

Customer did not leave a comment.

Paul Chaisson 
Rating:
5.0

Customer did not leave a comment.

JEFF DESJARDINS 
Rating:
5.0

excellent after hours help

mark giroux 
Rating:
5.0

Best customer service that I've seen in a long time. Love Jackman Hardware. U Haul is very lucky to have such a great place renting out there trucks and trailers.

matthew cadwallader 
Rating:
5.0

Customer did not leave a comment.

Randall Roberts 
Rating:
5.0

Trailers need tie downs on the floor

THOMAS HAMILTON 
Rating:
5.0

Customer did not leave a comment.

Lawrence Foster 
Rating:
5.0

Customer did not leave a comment.

Scott Lee 
Rating:
5.0

Customer did not leave a comment.

Eric Schildroth 
Rating:
5.0

Customer did not leave a comment.

William Trahan 
Rating:
5.0

Customer did not leave a comment.

Britt Mawhinney 
Rating:
4.0

Customer did not leave a comment.

chris krukowski 
Rating:
5.0

Customer did not leave a comment.

Todd Polonsky 
Rating:
5.0

I love the jackman location. Mark and staff are very welcoming and friendly.

Scott Hall 
Rating:
5.0

Very good

steve mcdonough 
Rating:
5.0

Customer did not leave a comment.

thad lacasse 
Rating:
5.0

Customer did not leave a comment.

jim allen 
Rating:
4.0

Customer did not leave a comment.

mark rossmeisl 
Rating:
5.0

Mark was fantastic.

david bowman 
Rating:
5.0

It was a quick and pleasant visit to drop the trailer off, the clerk was very nice and helpful.

Marilyn Tompkins 
Rating:
5.0

Went above and beyond. He actually gave me a better rate doing a oneway local to local

Erik veilleux 
Rating:
3.0

Not able to do anything about gas level being low and we were charged even though we dropped it off with more gas than when we picked it up.

roxanne vining 
Rating:
5.0

Customer did not leave a comment.

Ingrid Hall 
Rating:
5.0

Customer did not leave a comment.

Neal Wetmore 
Rating:
5.0

Great experience. Have no recommendations. Keep the new trucks rolling! great handling and fantastic gas mileage.

christine tirotin 
Rating:
3.0

Customer did not leave a comment.

DONALD GRENIER 
Rating:
5.0

Customer did not leave a comment.

Richard Bridges 
Rating:
5.0

Customer did not leave a comment.

Neal Wetmore 
Rating:
4.0

Outstanding, owners actually helped by pushing our vehicle onto ramps with his forklift.

LYNDA GRANT 
Rating:
5.0

Customer did not leave a comment.

Ralph Hiltz 
Rating:
5.0

I tried hitting on the woman who checked me out.. She ignored me. I found that extremely disappointing... a more cooperative attitude would be helpful.

William Bergin 
Rating:
5.0

Customer did not leave a comment.

Joseph Frigon 
Rating:
5.0

Customer did not leave a comment.

robert sands 
Rating:
5.0

very friendly service

MARK GIROUX 
Rating:
5.0

Customer did not leave a comment.

MATTHEW PINEO 
Rating:
5.0

Reduce the price.

MARIA SEPERS 
Rating:
4.0

Customer did not leave a comment.

RICHARD KASSOUF 
Rating:
3.0

Customer did not leave a comment.

eric pepin 
Rating:
5.0

Customer did not leave a comment.

Gordon Myers 
Rating:
5.0

No improvement needed. The woman who handled the return/check-in (Theresa) was courteous and helpful. The only negative was that she wouldn't give me her phone number. I was disappointed....

William Bergin 
Rating:
4.0

excellent service.plenty of trailers to choose from

DOUG WORSTER 
Rating:
5.0

Customer did not leave a comment.

ERIK VEILLEUX 
Rating:
5.0

Customer did not leave a comment.

JACK CONNOLLY 
Rating:
5.0

Customer did not leave a comment.

BENEDICT COZZI 
Rating:
5.0

Great service, very helpful.

reggie felker 
Rating:
5.0

Customer did not leave a comment.

reggie felker 
Rating:
5.0

Absolutely outstanding service! Very professional and courteous! Without a doubt the best u haul place I've been to in a very long time. Highly recommended.

CHRIS DEMANSKI 
Rating:
3.0

Customer did not leave a comment.

STEVEN J mcdonough 
Rating:
4.0

Customer did not leave a comment.

JANET STONICK 
Rating:
5.0

Excellent. they even helped me load the truck. I am in military and they gave me a great rate.

jasmine Giroux 
Rating:
5.0

Every part of this was perfect

michael mullen 
Rating:
4.0

Customer did not leave a comment.

LARRY HARTH 
Rating:
5.0

Customer did not leave a comment.

Darien Sawyer 
Rating:
5.0

Customer did not leave a comment.

Darien Sawyer 
Rating:
5.0

excellent experience

NEAL KARELITZ 
Rating:
5.0

Customer did not leave a comment.

John Little 
Rating:
5.0

Customer did not leave a comment.

DARIEN SAWYER 
Rating:
5.0

Customer did not leave a comment.

DALE FORRESTER 
Rating:
4.0

Customer did not leave a comment.

PAUL PEASE 
Rating:
5.0

Customer did not leave a comment.

CHRIS BURTON 
Rating:
3.0

I don't think I would rent from Uhaul again as I had to drive 175 miles to get truck then trailer PLUS I had to wait over an hour for the store to do the paper work for the trailer I WAS NOT HAPPY Bob Oates

bob oates 
Rating:
5.0

Customer did not leave a comment.

CHERYLANN TAYLOR 
Rating:
5.0

Customer did not leave a comment.

DARIEN SAWYER 
Rating:
5.0

Customer did not leave a comment.

DAVID SMITH 
Rating:
5.0

Customer did not leave a comment.

Gaston Mercier 
Rating:
4.0

If a veteran is inquiring about a rental, I believe he or she should get a discount. It would be a good gesture of respect towards our veterans. Something to think about! Have a great day.

Danny Poulin 
Rating:
4.0

Put your drop-off box in a place where we can find it and label it. We could not find it. The gentleman did apologize & plans to make the correction.

JULIE STONE 
Rating:
3.0

As soon as I got on the road I noticed an "Oil Change Required" message on the odometer, which was a bit disconcerting. Then when I hit a small pocket of rain, the windshield wipers were so old and hard that they just cleared three thin lines, leaving the rest of the area they covered still totally wet. Finally, after getting to our destination, we discovered that one of the backup lights wasn't working. We were already upset because we'd reserved a 17-foot truck and an auto carrier approximately six weeks in advance to be picked up in Bangor, Maine. Two days prior to the pickup, we got a call telling us the truck and other equipment we had reserved could not be picked up in Bangor. The only auto carrier in the State of Maine was in Jackman (approx. 130 mile drive one way away), and we'd be given a bigger 20-foot truck, a $200 reduction in cost, and 100 extra miles. We were not happy to have to drive 5 hours round trip to get to Jackman on the day before we'd be driving a 13 hour trip to our final destination in New York, but felt we had no alternative, since we had been planning this move for months.

Vincent Courtney 
Rating:
5.0

Customer did not leave a comment.

MARIO TURCOTTE 
Rating:
5.0

Everything went off without a hitch. The trip was smooth and uneventful

henry mc bride 
Rating:
5.0

Customer did not leave a comment.

DARIEN SAWYER 
Rating:
5.0

excellent service, friendly

MARK WALSTON 
Rating:
5.0

Reduce your charge per mile.

maria seepers 
Rating:
5.0

Your company is well served and well represented by Jackman True Value Hardware. Customer service is the greatest factor to growing business through recommendation and referral. Jackman True Value is a leader. Great Experience. Will most certainly do business with again.

PETER OCERETKO 
Rating:
3.0

Customer did not leave a comment.

DANIEL LAFONTAINE 
Rating:
5.0

excellent service, friendly staff.

CHRIS KRUKOWSKI 
Rating:
5.0

Customer did not leave a comment.

Todd Somerset 
Rating:
4.0

Customer did not leave a comment.

Todd Somerset 
Rating:
5.0

Customer did not leave a comment.

terry doyle 
Rating:
4.0

Customer did not leave a comment.

DAVE SMITH 
Rating:
5.0

Excellent, helpful, and friendly staff. Speedy service with a smile!

THAD LACASSE 
Rating:
5.0

Customer did not leave a comment.

kim paradise 
Rating:
5.0

Customer did not leave a comment.

F GORDON MYERS 
Rating:
5.0

jackman hardware did a great job with us and would recommend them to others i dont think they can do anything different to improve

RANDY PETRIN 
Rating:
5.0

Mark, the manager is a great asset too your large fleet. I just wish that all businesses ran as well as this location did, Mark was more than we could of ever asked for.....Thank you again Mark.......

ARLENE BEGIN 
Rating:
5.0

Customer did not leave a comment.

BENEDICT COZZI 
Rating:
5.0

Customer did not leave a comment.

Paul Pease 
Rating:
4.0

Customer did not leave a comment.

FRED KIMBALL 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top