just a closed drop off location. convenient locationMichael C.
Customer Reviews for Ivanhoe Automotive
(Distribuidor de U-Haul del vecindario)
Mundelein, IL 60060
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5 p. m.
- Sáb. - dom.: 8 a. m. - 11 a. m.
- 10/31/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JULIO B.
Nothing. Quick and efficient pickup and drop off. ¡Gracias!Wesley T.
I was very pleased with with all aspects of the rental.EDWARD S.
El cliente no dejó un comentario.CRAIG S.
The customer service I received from Jordan was exceptional. He walked me through the whole process. He assisted me in picking a location to drop off the vehicle for return. Will definitely be back for any future moving needs!CHARLES N.
El cliente no dejó un comentario.RICHARD C.
El cliente no dejó un comentario.VINCENT K.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.DAVID H.
Everything went great. Trailer was clean and operated without any problems!DONALD S.
El cliente no dejó un comentario.JEFFREY H.
Update the hours to show when someone so really there. Put equipment in the trucks it would have been great to have a two wheeler and blanketsDAVE M.
Limited available parking for your car if you plan to leave it there while using rental. Exterior of trucks all seemed to be pretty filthy, but inside of cab and bed were clean.John W.
El cliente no dejó un comentario.Brian M.
Forget the online checklin- just schedule a face to face checkin, it goes much smoother!PATRICIA H.
El cliente no dejó un comentario.dawn S.
Smooth, easy transaction. Equipment was ready to go, good service. Thanks.STEVEN G.
El cliente no dejó un comentario.MICHAEL S.
Fix the glitches on your android app!!!!! I tried placing the order using the app, but it wouldn't let me finish. It kept having problems processing the credit card - The same card that worked while in person. Then, I tried using the app to return the trailer. I tried 4 times to upload the picture of the trailer showing it was in clean condition. However, it would let me take the picture, but it just kept saying a picture was needed and wouldn't let me continue. VERY frustrating! I gave up and called the 800 #. The wait time was 57 minutes, so I chose the call-back option and left the trailer.JOEL R.
We have rented several UHaul trucks from this location. The service Jordan provides is great and so are the vehicles.LEISHA Z.
U-Haul it's self can lower it's rates becuase it's fucking raping peopleMICHAEL N.
El cliente no dejó un comentario.PAVEL T.
This is a great location to rent a truck from!BRUCE C.
great customer serviceJose H.
El cliente no dejó un comentario.JESUS C.
your truck leaked some of my stuff was ruined from the water and the truck was so shaky and bumpy we had a few items broken.STEPHANIE F.
El cliente no dejó un comentario.MIGUEL F.
great experience with this location thank youJose H.
El cliente no dejó un comentario.MICHAEL P.
App would not recognize location for returnWarren C.
El cliente no dejó un comentario.Kathleen W.
Thanks to the guy at the store telling me I can save money if I have a pick up and drop off at the same place. I didn't know there was a cost differenceKEVIN R.
El cliente no dejó un comentario.Dominic C.
El cliente no dejó un comentario.STEVEN L.
El cliente no dejó un comentario.simon V.
Always excellent service at this location. Great people!DIANE S.
El cliente no dejó un comentario.ZORAN C.
El cliente no dejó un comentario.michael M.
Not many places to park the uhaul. The app did not work to take pictures, therefore I was worried I would get charged. I called them on Monday and they said everything was fine and they shouldn't threaten to charge if the truck is not delivered and checked o it during business hours. The location is closed Saturday and Sunday which is when most people move.Caitlin H.
Service tech was great Only thing would be washing the outside of trailer Trailer was well maintained and pulled wellFRANK B.
El cliente no dejó un comentario.Tina G.
El cliente no dejó un comentario.Brian E.
El cliente no dejó un comentario.THOMAS K.
El cliente no dejó un comentario.WILLIAM J.
The personnel and the location was great. My only complaint was the passenger side mirror set screw was stripped out such that the road wind would move the mirror making it useless while on the road. Not being a able to see out the passenger side mirror was both annoying and dangerous.ERIC D.
The service person was very nice. He helped hook up the trailer and also checked the lights. Excellent service. Would highly recommendRUSSELL O.
El cliente no dejó un comentario.DONALD W.
El cliente no dejó un comentario.DONALD A.
Ivanhoe does a awesome job. Used them a couple of times and family use them has well.KATHLEEN B.
El cliente no dejó un comentario.vince K.
The man I dealt with was rude and only did what he had to do. Perhaps he was having a really bad day and shared it with other people.DEAN K.
Easy process. Helpful staff. Very good experience.DANIEL Y.
El cliente no dejó un comentario.Edward B.
Jordon and this location is the Best!DOMINICK C.
El cliente no dejó un comentario.SHARON R.
I was not able to check in the return of the van after hours as they website was not working. I hope not to have to pay extra.DAVID N.
Do a more thorough check of the vehicles before sending them back outDAVID H.
El cliente no dejó un comentario.Justin B.
I wanted to drop the vehicle off during operating hours and got there while they were supposed to be open. They were already closed.DANIELLE O.
Jordan was helpful, knowledgeable, professional, friendly and efficient! The process could not have been easier or better. He had the exact information we needed and was wonderful in providing additional information that we had not thought to ask about. He made the transaction a pleasant one and we'd recommend him personally for an overall excellent experience anytime! Super awesome to deal with - all the way around. THANK YOU!Mark V.
El cliente no dejó un comentario.William B.
The customer service was excellent.MICHELLE S.
El cliente no dejó un comentario.Paul S.
Absolutely nothing. Perfect! Ivanhoe people at this location are awesomeDIANE S.
Everything was fine and worked out great !ROBERT S.
El cliente no dejó un comentario.JEREMY H.
Excellent support, he checked everything to make sure all the lights worked. good service!RICHARD B.
El cliente no dejó un comentario.ARTHUR S.
Was very happy with your company.ALAN N.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.MATTHEW M.
The bestSLAWOMIR L.
El cliente no dejó un comentario.VITALIY T.
El cliente no dejó un comentario.Matthew H.
El cliente no dejó un comentario.Alexander S.
El cliente no dejó un comentario.RONALD M.
El cliente no dejó un comentario.JERRYALBERT P.
El cliente no dejó un comentario.Jeffrey K.
Floornin cabin was dirty and inside of trailer wasnt swept from last customerDAMIAN J.
Jordan was very helpful and knowledgeableKEVIN Q.
El cliente no dejó un comentario.FRANCISCO M.
Where do I rate the actual truck experience? The truck was AWFUL to drive. It shook so much my foot kept falling off the pedal and I had to drive it 500 miles. We thought it would get better driving an empty truck home, but it was just as bad. Eyeglasses falling off our faces. It was ridiculous. I have driven a UHaul truck across the country and it was Not as bad as this truck.Chrystine H.
Parking lot is a pain, but service was good and quick in and outFrank R.
El cliente no dejó un comentario.HUMBERTO S.
Location was closed.Daniel S.
El cliente no dejó un comentario.RANDY J.
The guy said we could return on Sunday by 10am and then we'd only be charged for 3 days, which we did but still charged for 4 days.CHARLES J.
Jordan and the Ivanhoe team are great to work with, very professional and on-time with everything!THOMAS S.
Great customer service Amigo!ALBERTO R.
El cliente no dejó un comentario.ARTURO M.
Very friendly staff provided good advice.Paul Z.
El cliente no dejó un comentario.Andrew W.
BuenoEUI SUNG S.
El cliente no dejó un comentario.Gregory G.
Perfect rental, so easy. I'll be using this service more in the future.RICHARD B.
Great service!DELFINO C.
Excellent customer service at location. He was able to work around Uhaul computer systems being down over the weekend.HENRY J.