Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only issue I had was that I booked the truck to be taken from Laval but for some reason it was only available in Repentigny, which was a bit of a drive. But other then this everything else was good.
Zain A
Rating:
5.0
Customer did not leave a comment.
delphine i
Rating:
5.0
Nothing. The service is quick and amazing.
Jean J
Rating:
5.0
Customer did not leave a comment.
Claude L
Rating:
5.0
Customer did not leave a comment.
Frederic G
Rating:
3.0
Equipment was very rusty and the ratchet strap on passenger side was next to impossible to loosen. I ended up having to use tools to get the strap loose enough to allow me to unthread the strap. Took about 45mins to do so. However I must admit the dolly worked well. Unfortunately something has happened to the sensors on my car as it is asking to have advance trac serviced, ABS and traction control lights are now on. Hoping they just need a reset.
Phillip T
Rating:
5.0
Customer did not leave a comment.
Alain L
Rating:
5.0
Customer did not leave a comment.
Michel C
Rating:
5.0
tout était parfait
francois l
Rating:
5.0
Customer did not leave a comment.
gilles p
Rating:
5.0
Customer did not leave a comment.
Nathalie L
Rating:
5.0
Customer did not leave a comment.
daniel n
Rating:
5.0
Personnel très acceuillant et à l'écoute
Alexandre A
Rating:
5.0
everything was good
alain f
Rating:
3.0
Things were fine.
Albert L
Rating:
4.0
This is the first time I've worked with this U-Haul branch. The service is impeccable, the vehicle correct and ready, the staff welcoming and courteous. I hope to have the same thing every time I work with them. I was also impressed by their large fleet of vehicles. For this experience, I highly recommend them.
Francis K
Rating:
5.0
Initialement le ramassage devais-être fait èa ce point de service. Dû à un retard de retour du client précédent, le personnel de ce centre à fait tout ce qui pouvait être en mesure pour m'aider à palier à la situation. Personnel courtois, aidant, locaux et terrain propre et bien organiser.
Pour être bien certain que mon commentaire seras pris en considération, je l'ai traduit dans Google...
Initially the pick-up was to be done at this service point. Due to a delay in the return of the previous client, the staff at this center did everything they could to help me resolve the situation. Courteous, helpful staff, clean and well organized premises and grounds.
To be sure that my comment will be taken into consideration, I translated it in Google...
Denis B
Rating:
5.0
Could use a little more lubrication on Jack and tie down straps
Corey B
Rating:
5.0
Customer did not leave a comment.
Andre M
Rating:
5.0
Services irréprochables, je vais retourner vous voir au besoin.
Merci pour tout
Claude G
Rating:
5.0
Customer did not leave a comment.
mario b
Rating:
5.0
Customer did not leave a comment.
jean-paul v
Rating:
1.0
L employé n a pas attaché correctement la remorque et 2 coins de rue plus loin elle s est détaché et a cause des dommages à la talegate du camion.
Sally H
Rating:
5.0
Customer did not leave a comment.
Eric M
Rating:
5.0
Customer did not leave a comment.
stephane h
Rating:
5.0
Customer did not leave a comment.
Stephane N
Rating:
1.0
They charge me $96,41more for gaz I did not even touch the amount of gaz in the truck to start with because i put gaz at the garage beside huaul than i went to get the furniture in repentigny and than i want home and i put back gaz the same amount to the garage beside my house to come back wuth now the empty truck plus less distance to bring back the truck to huaul so techniquely yiu guys end up wirh mire gaz than to stary with so im really really mad and i want to be reimburse i already adcise mt credir card about the situation !!!
manon t
Rating:
4.0
Better tires in thé winters
nathalie s
Rating:
5.0
Customer did not leave a comment.
frederich k
Rating:
5.0
Customer did not leave a comment.
Cynthia M
Rating:
5.0
Customer did not leave a comment.
Michel G
Rating:
5.0
très bon service et rapidité pour une réponse
jacques j
Rating:
5.0
Everything was good.
Nicolas G
Rating:
5.0
Customer did not leave a comment.
MARC-OLIVIER B
Rating:
4.0
Customer did not leave a comment.
yannick m
Rating:
5.0
Friendly service.
Antonio O
Rating:
3.0
Customer did not leave a comment.
Jean P
Rating:
5.0
Excellent service, tout était parfait. Merci beaucoup !
france t
Rating:
5.0
Customer did not leave a comment.
Melissa G
Rating:
5.0
Super accueil et service
david m
Rating:
5.0
Bon service, merci
Claude D
Rating:
5.0
Customer did not leave a comment.
Melanie L
Rating:
5.0
Customer did not leave a comment.
sylvain l
Rating:
2.0
Having the keys at the time of my reservation.
DELAN R
Rating:
5.0
le preposé uhaul ma donné un excellent service
yoan c
Rating:
5.0
Customer did not leave a comment.
Jean S
Rating:
5.0
Great Customer service, the front desk clerk was really helpful
Halleston M
Rating:
5.0
La facturations a travers votre site: N'est pas claire la recherche des factures, Y a t il un moyen de voire claire un icone "facturation" ensuite download pour la garder dans le filiere.
Merci
frederich k
Rating:
5.0
Très bon service, après avoir décrit la quantité de meubles pour le déménagement on m'a conseillé la bonne grandeur de camion.
JEAN P
Rating:
4.0
Beau, bon pas cher
martin c
Rating:
5.0
Customer did not leave a comment.
Sarah G
Rating:
5.0
Customer did not leave a comment.
Andy T
Rating:
5.0
Customer did not leave a comment.
Andy T
Rating:
5.0
Customer did not leave a comment.
frederich k
Rating:
5.0
Customer did not leave a comment.
MARC-OLIVIER B
Rating:
5.0
Customer did not leave a comment.
Rheal B
Rating:
5.0
Customer did not leave a comment.
GABRIEL C
Rating:
5.0
Customer did not leave a comment.
PIERRE V
Rating:
5.0
Customer did not leave a comment.
Alexandre L
Rating:
5.0
Customer did not leave a comment.
Mëgan P
Rating:
5.0
Customer did not leave a comment.
Nathalie C
Rating:
5.0
Customer did not leave a comment.
André L
Rating:
5.0
Customer did not leave a comment.
stephane s
Rating:
5.0
Customer did not leave a comment.
SYLVAIN C
Rating:
5.0
Customer did not leave a comment.
Jade Q
Rating:
5.0
Customer did not leave a comment.
sylvain r
Rating:
4.0
Customer did not leave a comment.
robert r
Rating:
5.0
Très bon service de Maxime
Merci encore
SERGE R
Rating:
3.0
Sondage en français svp. Le nettoyage du véhicule n’était pas fait, pour le reste ok.
pierre l
Rating:
4.0
The brakes on the truck weren't fully working. It wouldn't stop the vehicule, it would keep on going once I've hit the brakes and the wheel would turned on the left
Sarah N
Rating:
5.0
Customer did not leave a comment.
francois t
Rating:
5.0
Customer did not leave a comment.
YACINE O
Rating:
5.0
Customer did not leave a comment.
MICHEL T
Rating:
5.0
Customer did not leave a comment.
Claude M
Rating:
4.0
Customer did not leave a comment.
Paulo T
Rating:
5.0
Customer did not leave a comment.
serge a
Rating:
4.0
Super économie
francis g
Rating:
5.0
Customer did not leave a comment.
Christophe P
Rating:
5.0
Customer did not leave a comment.
Kevin D
Rating:
5.0
Customer did not leave a comment.
Pierre V
Rating:
5.0
De continuer et ne pas prendre tout pour acquis
daniel f
Rating:
5.0
Customer did not leave a comment.
david m
Rating:
5.0
Customer did not leave a comment.
mourad f
Rating:
5.0
Parfait service
Miguel O
Rating:
5.0
Customer did not leave a comment.
bruno l
Rating:
5.0
Customer did not leave a comment.
stephane m
Rating:
5.0
On-time, excellent explications on pick-up and return. Price below all other surrounding dealer. I will return there for sure.
