Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Equipment was very rusty and the ratchet strap on passenger side was next to impossible to loosen. I ended up having to use tools to get the strap loose enough to allow me to unthread the strap. Took about 45mins to do so. However I must admit the dolly worked well. Unfortunately something has happened to the sensors on my car as it is asking to have advance trac serviced, ABS and traction control lights are now on. Hoping they just need a reset.
Phillip Tompkins
Rating:
5.0
Customer did not leave a comment.
Alain Labelle
Rating:
5.0
Customer did not leave a comment.
Michel Coursol
Rating:
5.0
tout était parfait
francois lecuyer
Rating:
5.0
Customer did not leave a comment.
gilles perreault
Rating:
5.0
Customer did not leave a comment.
Nathalie Leger
Rating:
5.0
Customer did not leave a comment.
daniel nadeau
Rating:
5.0
Personnel très acceuillant et à l'écoute
Alexandre Albert
Rating:
5.0
everything was good
alain forest
Rating:
3.0
Things were fine.
Albert Larabie
Rating:
4.0
This is the first time I've worked with this U-Haul branch. The service is impeccable, the vehicle correct and ready, the staff welcoming and courteous. I hope to have the same thing every time I work with them. I was also impressed by their large fleet of vehicles. For this experience, I highly recommend them.
Francis Kpakpo
Rating:
5.0
Initialement le ramassage devais-être fait èa ce point de service. Dû à un retard de retour du client précédent, le personnel de ce centre à fait tout ce qui pouvait être en mesure pour m'aider à palier à la situation. Personnel courtois, aidant, locaux et terrain propre et bien organiser.
Pour être bien certain que mon commentaire seras pris en considération, je l'ai traduit dans Google...
Initially the pick-up was to be done at this service point. Due to a delay in the return of the previous client, the staff at this center did everything they could to help me resolve the situation. Courteous, helpful staff, clean and well organized premises and grounds.
To be sure that my comment will be taken into consideration, I translated it in Google...
Denis Bergeron
Rating:
5.0
Could use a little more lubrication on Jack and tie down straps
Corey Burdick
Rating:
5.0
Customer did not leave a comment.
Andre Morissette
Rating:
5.0
Services irréprochables, je vais retourner vous voir au besoin.
Merci pour tout
Claude Gendron
Rating:
5.0
Customer did not leave a comment.
mario boulianne
Rating:
5.0
Customer did not leave a comment.
jean-paul vergara
Rating:
1.0
L employé n a pas attaché correctement la remorque et 2 coins de rue plus loin elle s est détaché et a cause des dommages à la talegate du camion.
Sally Holmes
Rating:
5.0
Customer did not leave a comment.
Eric Morrissette
Rating:
5.0
Customer did not leave a comment.
stephane helie
Rating:
5.0
Customer did not leave a comment.
Stephane Nicole
Rating:
1.0
They charge me $96,41more for gaz I did not even touch the amount of gaz in the truck to start with because i put gaz at the garage beside huaul than i went to get the furniture in repentigny and than i want home and i put back gaz the same amount to the garage beside my house to come back wuth now the empty truck plus less distance to bring back the truck to huaul so techniquely yiu guys end up wirh mire gaz than to stary with so im really really mad and i want to be reimburse i already adcise mt credir card about the situation !!!
manon tremblay
Rating:
4.0
Better tires in thé winters
nathalie st-onge
Rating:
5.0
Customer did not leave a comment.
frederich klein
Rating:
5.0
Customer did not leave a comment.
Cynthia Michel
Rating:
5.0
Customer did not leave a comment.
Michel Groleau
Rating:
5.0
très bon service et rapidité pour une réponse
jacques julien
Rating:
5.0
Everything was good.
Nicolas Giroux
Rating:
5.0
Customer did not leave a comment.
MARC-OLIVIER BRASSARD
Rating:
4.0
Customer did not leave a comment.
yannick majeau
Rating:
5.0
Friendly service.
Antonio Orlando
Rating:
3.0
Customer did not leave a comment.
Jean Pierre Dupuis
Rating:
5.0
Excellent service, tout était parfait. Merci beaucoup !
france theriault
Rating:
5.0
Customer did not leave a comment.
Melissa Guerard
Rating:
5.0
Super accueil et service
david morin
Rating:
5.0
Bon service, merci
Claude Dutemple
Rating:
5.0
Customer did not leave a comment.
Melanie Lauzon
Rating:
5.0
Customer did not leave a comment.
sylvain leblanc
Rating:
2.0
Having the keys at the time of my reservation.
DELAN ROBERT
Rating:
5.0
le preposé uhaul ma donné un excellent service
yoan cote
Rating:
5.0
Customer did not leave a comment.
Jean St-Cyr
Rating:
5.0
Great Customer service, the front desk clerk was really helpful
Halleston Marte
Rating:
5.0
La facturations a travers votre site: N'est pas claire la recherche des factures, Y a t il un moyen de voire claire un icone "facturation" ensuite download pour la garder dans le filiere.
Merci
frederich klein
Rating:
5.0
Très bon service, après avoir décrit la quantité de meubles pour le déménagement on m'a conseillé la bonne grandeur de camion.
JEAN PIERRE ETHIER
Rating:
4.0
Beau, bon pas cher
martin cote
Rating:
5.0
Customer did not leave a comment.
Sarah Grenier
Rating:
5.0
Customer did not leave a comment.
Andy Truesdell
Rating:
5.0
Customer did not leave a comment.
Andy Truesdell
Rating:
5.0
Customer did not leave a comment.
frederich klein
Rating:
5.0
Customer did not leave a comment.
MARC-OLIVIER BRASSARD
Rating:
5.0
Customer did not leave a comment.
Rheal Bergeron
Rating:
5.0
Customer did not leave a comment.
GABRIEL CRISTIA
Rating:
5.0
Customer did not leave a comment.
PIERRE VALOIS
Rating:
5.0
Customer did not leave a comment.
Alexandre Labrecque
Rating:
5.0
Customer did not leave a comment.
Mëgan Prudhomme
Rating:
5.0
Customer did not leave a comment.
Nathalie Cloutier
Rating:
5.0
Customer did not leave a comment.
André Lachance
Rating:
5.0
Customer did not leave a comment.
stephane starnino
Rating:
5.0
Customer did not leave a comment.
SYLVAIN COURTEMANCHE
Rating:
5.0
Customer did not leave a comment.
Jade Quinn-Custeau
Rating:
5.0
Customer did not leave a comment.
sylvain raymond
Rating:
4.0
Customer did not leave a comment.
robert roy
Rating:
5.0
Très bon service de Maxime
Merci encore
SERGE RENAUD
Rating:
3.0
Sondage en français svp. Le nettoyage du véhicule n’était pas fait, pour le reste ok.
pierre laflamme
Rating:
4.0
The brakes on the truck weren't fully working. It wouldn't stop the vehicule, it would keep on going once I've hit the brakes and the wheel would turned on the left
Sarah Nadon
Rating:
5.0
Customer did not leave a comment.
francois trudeau
Rating:
5.0
Customer did not leave a comment.
YACINE OULD
Rating:
5.0
Customer did not leave a comment.
MICHEL TANGUAY
Rating:
5.0
Customer did not leave a comment.
Claude Messier
Rating:
4.0
Customer did not leave a comment.
Paulo Teixeira
Rating:
5.0
Customer did not leave a comment.
serge azzuolo
Rating:
4.0
Super économie
francis gagnon
Rating:
5.0
Customer did not leave a comment.
Christophe Paris
Rating:
5.0
Customer did not leave a comment.
Kevin Desjardins
Rating:
5.0
Customer did not leave a comment.
Pierre Vachon
Rating:
5.0
De continuer et ne pas prendre tout pour acquis
daniel fillion
Rating:
5.0
Customer did not leave a comment.
david morin
Rating:
5.0
Customer did not leave a comment.
mourad ferhaoui
Rating:
5.0
Parfait service
Miguel Olivares
Rating:
5.0
Customer did not leave a comment.
bruno lafrance
Rating:
5.0
Customer did not leave a comment.
stephane miville
Rating:
5.0
On-time, excellent explications on pick-up and return. Price below all other surrounding dealer. I will return there for sure.