As it pertains to Irrigation Consultants, this place is incredible. Lucky is professional and attentive to your needs and gets you out the door quickly. I will refer all my friends to Lucky to rent a U-Haul. As it pertains to the Elyria U-Haul on N Ridge Road. I will NEVER rent from that place again. First, they screwed up my 24/7 pick-up and converted it to hand delivery on the morning of my pick-up. That caused us to have to find another U-Haul place, because they don't open until 9am and my pick-up was at 7:30am. Lastly, they converted my reservation from a 20 ft truck to a 15 ft van/truck without letting me know. I understand there are shortages of trucks, but I reserved my truck on May 28th for a 20 ft truck, then to have them change it to a 15 ft truck the day of without notifying me is absolutely unprofessional. I will tell all my friends to not rent from this location.SHANNON C.
Customer Reviews for Irrigation Consultants
(Distribuidor de U-Haul del vecindario)
North Ridgeville, OH 44039
(Across From Conrads Tire Center)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 7 a. m. - 6 p. m.
- Mié.: 7 a. m. - 12 p. m.
- Jue. - vie.: 7 a. m. - 6 p. m.
- Sáb.- dom.: 7 a. m. - 12 p. m.
- 8/5/2021 - 8/6/2021: 7:00 a. m. - 3:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Best drop off ever. These guys are excellent.David V.
Excellent service!brian B.
The process was quick and Kevin was very helpful - couldn't have been more pleased.WILLIAM K.
The service was outstanding and the gentleman that waited on me was very professional and extremely friendly. You are only as good as your people and this guy is one of the best I have ever seen. The whole experience was wonderful.tim S.
Not charge so muchCiara L.
El cliente no dejó un comentario.Alan M.
El cliente no dejó un comentario.Lawrence H.
El cliente no dejó un comentario.Nick B.
El cliente no dejó un comentario.Stacey H.
El cliente no dejó un comentario.John C.
Great customer service!BRIAN B.
The franchisee was great - rental was as expected- what was terrible was cell connection at the location. Had to drive 1 mile away three times to complete the rental return in steps. The franchisee closes before 2pm so this was my only option. The 10 minute return took about an hour of frustration. The location needs wifi to make the return process acceptable.Stephen P.
El cliente no dejó un comentario.DANIEL S.
El cliente no dejó un comentario.Lawrence C.
El cliente no dejó un comentario.DAVID V.
The truck that I ordered for a 1000 mile trip was clean and had low milage. However, the equipment that I ordered (60 Pads) were not ready for me. I had to drive 20 miles to another location to pick them up. Also, I tried to return some cartons that I did not use with the correct items highlighted on the receipts to make it easy for the agent, instead the agent complained about how difficult it was to process at his location. I ended up taking the cartons to the pad location to process my credit. The agent was helpful and had a good attitude. Overall, I felt like a number.Bruce P.
Nothing. Very friendly staff, knowledgeable and pleasant to work with.Michelle O.
The gentleman was kind, caring, and efficient.Kathleen B.
Great customer service for pick up and drop off!William Y.
El cliente no dejó un comentario.JERAMY T.
El cliente no dejó un comentario.Daamon L.
El cliente no dejó un comentario.David K.
Again The gentleman at this location his name is Lucky was extremely kind and helpful beyond the call of duty . Really super nice person .ROBERT B.
El cliente no dejó un comentario.Daniel G.
Lucky went a step beyond, personable, professional and on point. You have a real asset at this location.ralph C.
Lucky is the Best!!Ieshia J.
El cliente no dejó un comentario.Eileen S.
El cliente no dejó un comentario.STEVEN P.
Check the air conditioner.KIMBERLY F.
We rented (2) 26" trucks and I indicated right away that this would be longer than a 24 hour rental. I asked that it is notated on the account on both trucks and I was assured it was. Also on 1 of our vehicles the drop off location was incorrect from what I had chosen and had to be change. Within a few hours my phone began to ring off the hook. I had several locations calling me hounding me about the time and location of my trucks. This continued for over 24 hours up until we showed up at our storage unit and the manager there (Avon) also begged for our truck to stay at her location. I believe it was this N Ridgeville location that was extremely rude and aggressive during a phone conversation regarding the late return of our vehicle that I had already explained several times from the very beginning. I am very disappointed with U-Haul.Juan R.
Lucky gave great customer service!AUTUMN C.
Everyone was very helpful and friendly. Great experience!Steven D.
Drop off after business hours. UHaul app wasn't useful so called. After 37 min wait, someone answered and basically told me since I had left the drop off location, they couldn't help me and recommended I call the location in the morningJOHN W.
El cliente no dejó un comentario.Edward S.
Always friendly and helpful. Love these guys- they run a great business.Hannah M.
Nothing. Owner was outstanding.Lawrence K.
Great service - made the process super easy and convenient!!Joseph M.
El cliente no dejó un comentario.Jesse G.
Everything went smoothly. Easy pick up and drop off. Will use them again!Luke W.
Check in and pick up was quick and easy. Location was good for us and staff was very helpful in getting us on our way quickly.Jonathan P.
Everything was perfect. Thank you.vance C.
El cliente no dejó un comentario.Nora P.
This was the easiest and best rental ever. Customer service was excellent. Highly recommend.Cheryl O.
The check and transaction was INCREDIBLE. The gentleman who checked my info and took payment was the nicest guy ever. Yeah. Super great service.david S.
El cliente no dejó un comentario.STEVEN H.
El cliente no dejó un comentario.DAWN M.
El cliente no dejó un comentario.Jack S.
The bestRich M.
El cliente no dejó un comentario.Edward M.
Lucky was super helpful, efficient and very pleasant to work with.THOMAS H.
No need to improve - keep up the great work!LEO M.
Gary, I think that was his name, was very friendly.Adrian P.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Shannon L.
El cliente no dejó un comentario.karl K.
El cliente no dejó un comentario.NICHOLAS S.
El cliente no dejó un comentario.John M.
Owner was very knowledgeable and helpful!Kenneth S.
El cliente no dejó un comentario.SCOTT M.
Always great service from this location have used it many times.JAMES S.
El cliente no dejó un comentario.Allen S.
Nothing to improve. Equipment was ready on time, Clean, All lights working, equipment in good condition and the Owners were super friendly and helpful. Would go back there again anytime.James A.
El cliente no dejó un comentario.TERRY V.
El cliente no dejó un comentario.CHRISTOPHER M.
El cliente no dejó un comentario.Daniel D.
Great. And friendlyLARRY L.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.RYAN N.
I will ONLY come here to get a uhaul as long as I'm living in Northeast Ohio. Lucky was absolutely amazing and so helpful. He went above and beyond to make sure we had what we needed and that our move went well and even reached out later in the day/early evening to check on how we were doing. THANK YOU LUCKY!!!!!!!!STEPHANIE S.
El cliente no dejó un comentario.Norman M.
El cliente no dejó un comentario.Gary G.
Gary meet with me went over the use and operating the tow dolly. Great service friendly would recommend this u haul center.LARRY C.
El cliente no dejó un comentario.thomas B.
Best location for rentals.RICHARD M.
El cliente no dejó un comentario.ALI W.
El cliente no dejó un comentario.dave F.
A very personable gentleman named Lucky met me in the parking lot and directed me to where he needed the dolly parked. It was a total no touch/no hassle return for me. He took a few minutes out of what seemed to be an already busy day to enquirer about my rental experience as a whole. This location offers good service with a smile and easy access on a main roadWilliam R.
El cliente no dejó un comentario.NICKOLAS T.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.JOHN W.
El cliente no dejó un comentario.Robert R.
Used after hours drop off boxNicholas S.
Nothing to improve upon.THOMAS H.
Friendly, quick service; fair pricing; and a great vehicle. This location is a no brainer - highly recommended. Ask for Lucky!BRENT F.
El cliente no dejó un comentario.KEITH B.
Excellent service!! Gary is helpful, friendly, and the best at his job. The best experience I've had with Uhaul!julie H.
Outstanding customer service.Mark C.
El cliente no dejó un comentario.KIRK R.
El cliente no dejó un comentario.Douglas T.
El cliente no dejó un comentario.Sean M.
El cliente no dejó un comentario.MARILYN W.
El cliente no dejó un comentario.HussamAldin M.
El cliente no dejó un comentario.JEANNE R.
El cliente no dejó un comentario.ALAN W.
El cliente no dejó un comentario.ralph A.
El cliente no dejó un comentario.JOHN B.
Lucky was extremely knowledgeable and willing to lend a hand without hesitation. If I need a u-haul I am coming back here without a doubt.Richard S.
Excellent customer serviceRONALD W.
Lucky was great, was able to get me what I needed and pick up was a breeze. I'll be back!THOMAS K.