Customer Reviews for Ironwood Antiques
(U-Haul Neighborhood Dealer)

67 reviews

24861 W SR 51   Millbury, OH 43447

(419) 836-3188

Office Hours

  • Mon: Closed
  • Tue-Sun: 8 am–5 pm

Services at this Location:

Contact Us

(419) 836-3188

24861 W SR 51
Millbury, OH 43447

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sun: 8 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Spacious parking lot made for easy trailer drop off. Super nice having a jack readily available to unhitch the trailer after a long day driving and unloading!

David Krebs 
Rating:
5.0

Customer did not leave a comment.

Richard Buhrow 
Rating:
5.0

Customer did not leave a comment.

Mark Henninger 
Rating:
5.0

It's all about customer service! This had it the previous place did not!

Timothy HARTFORD 
Rating:
5.0

Customer did not leave a comment.

Chuck Henson 
Rating:
5.0

Customer did not leave a comment.

Amanda Switzer 
Rating:
4.0

Customer did not leave a comment.

Ronald Boyer 
Rating:
3.0

Customer did not leave a comment.

William Smith 
Rating:
5.0

Ted and his staff are awesome and were able to get me a truck last minute. Thanks!!!!

Ron Wolsiffer 
Rating:
3.0

24/7 drop box was broken. Called local number and didn't return call for directions. It was after hours, I texted the number instead and they responded that way with what to do with the key upon return.

Michelle Stratton 
Rating:
3.0

Nothing; the turn-in process was easy and quick.

Michelle Bucher 
Rating:
5.0

Customer did not leave a comment.

Donald Gruber 
Rating:
5.0

Great service, very friendly, will definitely do business again!!!

Philip Jakubowski 
Rating:
5.0

Customer did not leave a comment.

Jane Vandersall 
Rating:
5.0

I thought the process was very easy to use. Ted was very helpful and easy to work with. Would recommend and use again.

JOHN WINIDSER 
Rating:
4.0

Customer did not leave a comment.

Jennalee Schmidt 
Rating:
5.0

Customer did not leave a comment.

James Terry 
Rating:
4.0

There is no reason for uhaul to not put an adjustable Jack stand on a trainer that heavy.

James LeRoy 
Rating:
5.0

Customer did not leave a comment.

Richard Dustin 
Rating:
5.0

Very nice gentleman and even helped meoad the trailer to my truck. Great experience.

Jennifer Thompson 
Rating:
5.0

Customer did not leave a comment.

Sarah Hadley 
Rating:
5.0

Customer did not leave a comment.

Eldon Brooks 
Rating:
5.0

This is the best Uhaul service ever in the history of Uhaul. Ted is always there for us and has provided unparalleled quality.

Jennifer Knott 
Rating:
4.0

Customer did not leave a comment.

Keith Letson 
Rating:
3.0

Customer did not leave a comment.

Chris Reamsnyder 
Rating:
5.0

Customer did not leave a comment.

richard wakefield 
Rating:
5.0

Customer did not leave a comment.

Douglas Widdowson 
Rating:
5.0

Customer did not leave a comment.

Jennifer Knott 
Rating:
5.0

Customer did not leave a comment.

Kenneth LaPeer 
Rating:
4.0

Customer did not leave a comment.

Justine Brogan 
Rating:
5.0

Customer did not leave a comment.

Drema Boyd 
Rating:
5.0

Customer did not leave a comment.

Herb Adams 
Rating:
5.0

Customer did not leave a comment.

phillip carlen 
Rating:
5.0

Very Good experience. Will come back again for another rental

Steve Monday 
Rating:
5.0

No improvement needed. Excellent services provide by this location.

Paulene Doyle 
Rating:
5.0

Customer did not leave a comment.

Kevin Billows 
Rating:
4.0

Customer did not leave a comment.

Mary Altman 
Rating:
5.0

I was skeptic, but trailer I was to use became an issue at 11th hour. I went on line, filled out the questions and called to confirm at my pickup point. Ted with Ironwood Antiques answered questions I had, truck was ready to go at the time we agreed on. Dollar amount was accurate, truck cab was clean, enclosed part of truck was clean. It was a great experience, it was well within budget I would certainly use this operation of U-Haul again. Being in the equipment rental industry for over 3 decades I was very impressed with my experience. Great Job Ted!

Mark Morrison 
Rating:
5.0

Customer did not leave a comment.

Tyler Coutcher 
Rating:
5.0

Customer did not leave a comment.

CINDY BUDRICK 
Rating:
3.0

Customer did not leave a comment.

Lynda Hesler 
Rating:
5.0

Customer did not leave a comment.

Dave Copsey 
Rating:
5.0

Customer did not leave a comment.

Dennis Conklin 
Rating:
5.0

Ted at ironwood antiques was so very helpful with the check in and return of the uhaul. I would very much recommend this location for any uhaul rental you may need.

Dianna Randolph 
Rating:
5.0

Customer did not leave a comment.

Brian Young 
Rating:
5.0

All went well with this location, thanks!

JAY PATTERSON 
Rating:
5.0

Parking area was very spacious and well laid out. Personnel were friendly.

JUSTIN SCHNEIDER 
Rating:
5.0

Customer did not leave a comment.

Brad Walters 
Rating:
5.0

Customer did not leave a comment.

John Ream 
Rating:
5.0

Customer did not leave a comment.

THOMAS MANN 
Rating:
1.0

Waited 45 minutes for the owner to come and complete the transaction so I could hookup only to find out I needed a smaller ball which I could have gone and gotten during the 45 minute wait, but by that time it was too late as I had to meet movers. Fortunately I had planned extra time or the result would have been even worse. I ended up having to purchase a three-way ball ( which I didn’t need) on the spot.

Lynn Smith 
Rating:
1.0

I was charged 2x for the equipment and my signature was forged. This place is a scam!!

Susan Cameron 
Rating:
4.0

All good

Larry Schneider 
Rating:
5.0

Customer did not leave a comment.

Ron Hotz 
Rating:
5.0

Customer did not leave a comment.

Corey Hickman 
Rating:
5.0

Customer did not leave a comment.

CHARLES BERRY 
Rating:
5.0

Customer did not leave a comment.

Donald Pickron 
Rating:
5.0

Great service and staff

Leroy Sholey 
Rating:
5.0

Customer did not leave a comment.

Adam Sheldrick 
Rating:
5.0

Nothing. Service was fantastic.

NICHOLAS MONTGOMERY 
Rating:
5.0

Ted was very good at his job

Ronald Mullholand 
Rating:
4.0

Customer did not leave a comment.

JUDITH THOMPSON 
Rating:
4.0

Add tongue Jacks to the heavy trailers. Very difficult to take off or put on when they are that heavy.

David Shelhart 
Rating:
5.0

Customer did not leave a comment.

David Krebs 
Rating:
3.0

Did not look like a typical UHaul site until i saw the vans.

pete sogbodjor 
Rating:
5.0

Nothing awesome location and the owner was very helpful to our needs

Jodi Martinez 
Rating:
5.0

Customer did not leave a comment.

James Johnson 
No reviews have been submitted for this location.

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