Reservations included 50 blankets. None were available. They sent me to second location to pick up the blankets but that location had no blankets either
Robert Christoph Madison
Customer Reviews for Iron Eagle Customs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Small lot but friendly staff and I was in and out in 5 minutes.
Joseph LinkOnline reservation didn’t work. After several attempts, I phoned and all went well.
Curtis silversI've used this location twice this month and the service is great. The staff is friendly and helpful.
MARK HECKERvery helpful staff
Steve OhmsAwesome customer service. Will be my first place to rent Uhaul.
CHRISTOPHER TINSLEYClean out the food and garbage and phone charger cords and sand from the box.
Heather GuffeyIt is very tuff to get into to.
JACK ENLOWThe truck worked great. It was clean and ran just fine....perfect for my project. The staff was friendly and professional.
Don GoochDealer was very helpful
donald ecklesReally good customer service and they did what they said vs adding a bunch of things and coming up with hidden fees
Kelvin ParkerThe transmission warning light was on when I picked up the vehicle and stayed on the whole trip. Everything else with the vehicle seemed fine.
Jeff LauniusHelpful employees who actually answered my call and opened early when I picked up on a day not normally open.
Gina DonniciGreat service and location.
Dave LanghamThey were helpful, friendly, and timely. Very good experience.
Paul ZimmermanPick up and return was super easy. No issues at all. Great experience, I’d recommend them to anyone.
Jim HoelzelNo improvements needed. Great people.
James HancockPick up and drop off locations fine. Uhaul itself is trash.
Danielle CollinsService was exceptional here at this location. When I called questioning the way the billing first appeared everything was explained to me thoroughly and simplified so I would understand followed up with the assurance of if it did not happen that way to contact them and it would be handled by them. Every thing the young lady said is exactly what happened. Billing , service, and expectations 100% accurate, and fulfilled. This will be the place I go if I need to rent another U-Haul truck or trailer.
Brian SchoeneThe returning portion of the trailer was concerning because the place was closed and no instructions left for returning trailers that can be easily stolen.
Ryan WagonerGreat Service! Very helpful and accommodating! I would rent from this location again and would highly recommend it to friends and family!
EMILY HULAThey were Great!!
Jeanette JoswickNothing
david mitchellAsked for a yellow receipt. We didn't have one, just contacted customer service.
Carol ParianiSuper quick serv
Michael HuttonThe agent was very professional and helpful with my service did a great job.
Gwendolyn EllisThe rental location is at a motorcycle shop. It’s confusing because there are no indicators of a U-Haul Representative at all. It took forever to find one. Also, the vehicle had the “check engine” light on. Lastly, my vehicle was double booked and I didn’t receive a text for pickup instructions as the online reservation stated.
Michael RoderickStaff was so nice it was refreshing. I'd have work done on my motorcycles based on how nice this place is.
Brandon BuhlerNothing, service was excellent
CHRISTOPHER BOHNSTENGELUhaul corporate was very messed up. Not this location, but correlated rentals. Local rep was great.
Scott WilckensThe people were very friendly and very helpful. We have rented equipment from here a few times already and each time, we had a very good experience and were very satisfied. We definitely recommend this place. A+++
SERGEY CHERNIOGLOnothing
Brenda JonesThe lady that checked me in was so nice, smart, and informative! When we checked the lights on the trailer, all worked except the tail lights. She said it was probably the fuse blown in my truck. She was right! Replaced it and everything worked perfectly! Thanks so much!
Robert CochranLower prices would be helpful $377.00 to rent a car hauler is very expensive
KIMBERLY FOLLINEasiest time I ever had renting from uhaul. Highly recommend renting from this location!!
Kristi LofferI wanted to pick up my truck at an Overland Park, KS or Lenexa, KS location...but this Lee's Summit, MO location ended up being a well-run location with a knowledgeable representative, who handled my truck rental agreement and check-out professionally and without any problems.
DAVID MAIVery good
Victor GarciaTruck wasn’t that clean but associate addressed it so we wouldn’t be held responsible
OTTO VIETSGreat experience! Iron Eagle Customs was so helpful! I would definitely recommend to others!
Shauna YoungNothing to improve. Service was perfect! Even took the trailer backa day early, after hours and someone was there to help!
Jeff PflughoftVery helpful. Thank you.
Robert PinnockThe young lady that handled the transaction was very nice and helpful. The had the equipment we were looking for but I only saw one other Uhaul lvehicle on site.
lisa ButcherSuper easy to deal with, highly recommend this location.
Scott RiggsEverything went well. Staff was very nice, she hooked up the trailer, demonstrated how the latches worked and unhooked the trailer upon our return. The trailer pulled very smoothly.
Robert Bonacker