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Edward H
Customer Reviews for Interstate Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good customer service and the trailer was in great condition.
Alec Walways a simple and easy process there
Alan BSuper friendly staff, convenient access to equipment, and quick in-out!
James SPrevious diver smoked in the vehicle. I don’t know if it’s a policy to not smoke in the vehicles
Michael JAwesome experience, made easy super friendly keep up the great service 🤗
charles rThe owner here is great. He is friendly and helpful.
Scott HThe lady at the front desk was very sweet, respectful and helpful.
elizabeth pGreat experience would definitely recommend.very friendly .will definitely use this location again
clifford sNothing at all , place and people are great
Nancy OOur original location was closed without notice. Luckily this location was open and had equipment available.
John IEveryone was great and very helpful.
Joseph BThe transaction was fast and easy will do more business with this location the clerk was so funny & friendly
Terrance GVery easy n friendly. And returned something I had left in trailer.
EVA ANot a thing
Jim KGreat service! Thank you so much
Jorge VWe dropped off at our local u-haul
Julian CProcess was very smooth. The lady I dealt with was super sweet. Thanks for a smooth ride.
Brittney JSteve made everything so stress free
tawoyna lThis business comes with my highest recommendation. Their manager Steve, and other office staff, exceeded all expectations.
WILLIAM MWhat I wanted not available. Within 30 minutes we were given another location that was within our parameters and worked as wanted.
RICHARD VSherry was sweet
Lesley dU Haul was quick to correct an issue with the invoice. Great customer service
Blair WSherry gave great customer service.
Kennita BWas given an old truck that was very underpowered for its size had a hole in the muffler which made it even more fuel inefficient.
Timothy GAlways a positive interaction at this location!
amy hI was charged a fee for drop off when no one was there when my agreement said it had to be returned prior to their opening.
Alvin BEverything is always great and I will only take my business yo that location and recommend it to anyone.
yolanda LHad exactly what was needed to move my stuff. Very friendly staff.
Michael HGreat customers service. Easy peazy!
LEON GA great place! And everyone is professional, but relaxed. A joy doing business with. -RCallahan
Robert CVery helpful and pleasant.
Nancy CAll here have been kind, helpful, and courteous. I always look forward to seeing them again when I need a truck.
Dolly tGood deal
gerassimova oSteve is a very nice man to work with.
maureen pIn and out quickly. Friendly staff.
Ronald FThe truck I drove made some really weird bosses so you may want to get that checked.
KANDI SVery kind, caring, and courteous
Dolly tThey were great we will use them in the future.
John NExcellent customer service onsite.
Timothy JThe best customer service experience I have ever had!
Antoinette SThe sales people was very helpful and great
Joe RUhaul locations should have lift jacks to lift tongues on heavy trailers. Would be better for customers and on site agents. You should try to lift 6x9 enclosed trailer and then you understand. Back and other body parts could be strained or damaged if lifted wrong. Norm
norman wWe love using this location for all of our rental needs. The staff is friendly, fast, and professsional. Thank you for the consistently great service.
Gregory DNothing! They were very professional!
MICHAEL SFriendly gentleman that made sure I had everything I needed.
Eric WNothing. The customer service was absolutely amazing and made it such a great and easy experience
Maryna MI was told it would be 59$ even though it's 19.99 plus miles..I drove to one place and home and then back to the U-Haul place.but they just kept my hole 100 deposit
Jennifer RThe staff is very kind. Love dealing with her and also very quick.
connie fInterstate was great! The rest is no reflection on them You website stinks!!!! Your website is NOT UP TO DATE the return location that I selected DOESN'T EXIST!!!!!!!! 6820 HWY 341 BRUNSWICK GA. IS A VACANT GRASSY LOT!!! COULDN'T USE YOUR WEBSITE TO SUBMIT PICTURES OR ANYTHING!!!! YOUR WEBSITE REALLY STINKS!!!!!! YOU NEED A NUMBER TO BE ABLE TO CONTACT TO RESERVE YOUR TRUCKS IF WE CAN'T DO IT ON LINE. AN HOUR AND FOURTY-FIVE MINUTES ON YOUR WEBSITE TRYING RESERVE A TRUCK IS REDICULOUS!!!! CUSTOMER SERVICE MAN I REALLY MISS IT!!!!!
Charles BStaff always friendly
Patrick WThis moving experience was everything I could have hoped for. Thank you!!!
Kenneth JEasy, fast check in and super friendly!
Hillary Cinside of unit was filthy
William D