Customer Reviews for Interstate Cenex
(U-Haul Neighborhood Dealer)

100 reviews

16890 Interstate 94   Beach, ND 58621

(701) 872-3290

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(701) 872-3290

16890 Interstate 94
Beach, ND 58621

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Pick up guy was awesome not his fault with what u haul did. Great guy, lots of help. Makes sure you leave well taken care of and know what ur doing

Jennifer Bush 
Rating:
5.0

Customer did not leave a comment.

Jesse Stotler 
Rating:
3.0

Got short changed of the mileage. Never got credit for the miles that I originally was charged for.

Bob Burton 
Rating:
5.0

Customer did not leave a comment.

Rachel Keohane 
Rating:
1.0

Customer did not leave a comment.

Thomas Lindelien 
Rating:
4.0

I was promised a $50 refund as the person in charge of setting us up with the trailer did not meet us at the promised time. He was out of town. We had to set up an alternative time that was after hours. I never received the $50.

Corrina Harrell 
Rating:
5.0

Customer did not leave a comment.

Patti Begger 
Rating:
5.0

Customer did not leave a comment.

Gabriel Tatman 
Rating:
4.0

Uhaul representative was impressive. Very helpful, courteous, and accommodating. Will use again

Larry Sabo 
Rating:
5.0

Customer did not leave a comment.

Thomas Togni 
Rating:
5.0

Customer did not leave a comment.

kory scammon 
Rating:
5.0

Jim went above and beyond was friendly did all the work in a timely manner I wish all locations had employees with his work ethic very satisfied will be back to this location.

Ysidra Black 
Rating:
4.0

Customer did not leave a comment.

Glenn Ferren 
Rating:
5.0

Customer did not leave a comment.

Troy Garrett 
Rating:
5.0

Jim Groll took care of me. He was great. Give the man a raise or something good.

PAUL EBELTOFT 
Rating:
5.0

Customer did not leave a comment.

DANIEL GROUT 
Rating:
5.0

Customer did not leave a comment.

Larry Cook 
Rating:
4.0

Customer did not leave a comment.

Rosalyn Ritter 
Rating:
3.0

I was going to pick up truck where I live, but was sent 50 miles away for guaranteed pick up, the truck wasn’t available. Sent another 70 miles to pick up. In the end I was 130 miles from my home. I will NEVER rent from them again!

Bobbie Cullip 
Rating:
5.0

Better communication, make sure the drop off & pick up points are correct BEFORE sending out emails.

REBECCA THARP 
Rating:
5.0

Nothing, Jim is excellent to deal with.

ROBERT MISKE 
Rating:
5.0

Customer did not leave a comment.

KATHY LOUISE VINOT 
Rating:
3.0

Customer did not leave a comment.

Larry Uribe 
Rating:
3.0

Customer did not leave a comment.

erika metcalf 
Rating:
5.0

Customer did not leave a comment.

ANDREWTHOMAS PAUL 
Rating:
5.0

Customer did not leave a comment.

Mark Branson 
Rating:
5.0

Customer did not leave a comment.

Charles Molter 
Rating:
5.0

Customer did not leave a comment.

William Klose 
Rating:
3.0

Customer did not leave a comment.

juliet brown 
Rating:
1.0

This wasn’t the location I wanted and requested. I was told with only two days before my flight into Dickinson that the trailer was in beach. This added 120 miles and more than two hours. When I was called on Sunday all of this was brought up and a $55 off. This didn’t happen, nor did a suppvisor contact me.

Scott Farber 
Rating:
5.0

offer a spare tire.

CHARLES MOLTER 
Rating:
2.0

I had to drive nearly 100 miles to pick up the trailer. It was reserved in Dickinson ND, but had to pick up in Beach ND. The rental hours on the web sit apparently do not agree with the hours of the local U Haul dealer.

Grady Evans 
Rating:
5.0

Customer did not leave a comment.

peggy JOHNSON 
Rating:
5.0

Customer did not leave a comment.

RONNIE CLERMONT 
Rating:
5.0

The cargo roof leaked. Worst headlights i have ever seen.... like driving without any. Some lights on car carrier didn't work, and they had no replacements for them.

Michael Anderson 
Rating:
5.0

Customer did not leave a comment.

Treston Erickson 
Rating:
5.0

Super great people here. Helped me unhook, answered my questions. Super cheery and awesome!

Marie Odermann 
Rating:
4.0

Customer did not leave a comment.

Thomas Togni 
Rating:
3.0

The only issue I had was the wait time to speak to somone at the 1800 uhaul number. I needed help with the drop off location and was on hold 22 min before even speaking to a person them when I did speak to someone I was on hold another 15 min. Then my drop off location was 1.5 hrs from my final destination and they couldn’t get it in the town I moved to without charging me another $356!!! So she did get it moved to Beach which was 40 min away.

Ericca Berry 
Rating:
4.0

Retire the old trailer. Roof leaked, stuff got wet. Rear doors did not close tight. Even the pick-up location acknowledged this was the oldest piece of equipment he had seen.

Laurence Olsen 
Rating:
4.0

Customer did not leave a comment.

Laurence Olsen 
Rating:
5.0

Customer did not leave a comment.

Lisa Espeland 
Rating:
5.0

Customer did not leave a comment.

Tracy Fisher 
Rating:
3.0

Customer did not leave a comment.

adam wheeler 
Rating:
2.0

You had 2items you needed to get you have my uhaul experience/ moving experience right and you couldn't even do that

LUCINDA GEHRTS 
Rating:
5.0

Customer did not leave a comment.

darin noe 
Rating:
5.0

nothing, Mr. Jim provided us excellent customer service and we thank you for uhal to hire such a wonderful employee.

tenzin norbu 
Rating:
5.0

It was -2 and they helped me hookup and get lights going. I was a newby and needed help! They were fast, friendly and extremely helpful!!

Kristi Fischer 
Rating:
3.0

We were told we could pick up the trailer at Bowman, ND, but that location closed down and no one bothered to notify us! As for the Beach, ND location, Paul, was not very friendly and acted as if we were putting him out! The pick-up procession was not a good experience!

Richard Cline 
Rating:
1.0

Get knowledgeable staff. I had originally reserved one in Dickinson, ND and they lost my reservation or as they stated "never received all of the information they needed, yet they never called to get all the information they needed " so I had to drive 1 hour one way to pick up a U-Haul on the day I was suppose to be packing. And none of the U-Haul staff in Dickinson cared, nobody offered to go get it for us, they just said "we found one in Beach". Will look at buying a trailor before I ever rent from U-Haul again. Will not recommend either one of these U-Haul locations!

TRICA WOHLERS 
Rating:
4.0

Customer did not leave a comment.

robert pfund 
Rating:
3.0

Customer did not leave a comment.

Patricia Rathbun 
Rating:
4.0

I reserved the Uhaul weeks in advance. I was called A day prior to pick up and told that there was not one available, I had to drive 2 hours to get the truck I wanted. Although $100 was deducted for the inconvenience, it still took up over 4 hours of our time and they added fees on in other areas, so it wasn't any cheaper. When I called the Uhaul customer service number, I was told they overbooked everything on the western side of the US and that they couldn't get into their reservation system to check other areas. Needless to say we are extremely disappointed in U-haul customer service.

TIEHEENA SHANK 
Rating:
4.0

Customer did not leave a comment.

John Bey 
Rating:
5.0

Customer did not leave a comment.

MICHELLE CLARKE 
Rating:
3.0

Customer did not leave a comment.

RANDALL SCHWANKE 
Rating:
4.0

Customer did not leave a comment.

JUAN ROCHA 
Rating:
5.0

Customer did not leave a comment.

BEACH PUBLIC SCH DISTRICT #3 
Rating:
4.0

Customer did not leave a comment.

Trista Buckley 
Rating:
3.0

Customer did not leave a comment.

Marshall Parker 
Rating:
3.0

Customer did not leave a comment.

Sharon Remillong 
Rating:
5.0

Customer did not leave a comment.

Sheila Stedman 
Rating:
5.0

Customer did not leave a comment.

Sheila Stedman 
Rating:
4.0

Customer did not leave a comment.

WENDEL BARNARD 
Rating:
4.0

Customer did not leave a comment.

TRISHA FEIRING 
Rating:
3.0

Customer did not leave a comment.

BRENT MULLOCK 
Rating:
3.0

Customer did not leave a comment.

JESSICA THOMPSON 
Rating:
5.0

Customer did not leave a comment.

GARY ROSS 
Rating:
5.0

Customer did not leave a comment.

GENE ALLEN 
Rating:
2.0

Nobody told me I would be charged for bringing it in late. I thought I had all day.

NANCY LEE COLDWELL 
Rating:
5.0

Customer did not leave a comment.

JANICE BEAUMONT 
Rating:
4.0

Thank you Andrew for going out of your way to get my U-Haul hooked up

Sheila Stedman 
Rating:
3.0

Customer did not leave a comment.

CHARLES STALNAKER 
Rating:
1.0

They told me there would be no extra charges when I dropped it off they charge my card hundred and $139, extra I would not do this again

OSMAN KROGSTAD 
Rating:
5.0

Customer did not leave a comment.

Carolyn Lauf 
Rating:
5.0

Customer did not leave a comment.

LEA FARSTVEET 
Rating:
3.0

Customer did not leave a comment.

JEANETTE BUCKMAN 
Rating:
4.0

Customer did not leave a comment.

BRANDON FUHRMANN 
Rating:
5.0

The employee that got us the trailer, Mike, was very helpful. We were on our way to Ennis from Forest Lake, MN when our own trailer broke a spring. We first got Mike on the phone to find out what they had available and he was very helpful. In addition, he was able to find someone to come out to pick up our trailer, 20 miles out of town, and bring it back to fix it while we are out in Ennis. This was excellent help and really appreciated it as we were so far from home.

DANELLE LINDMAN 
Rating:
3.0

Customer did not leave a comment.

LISA ASHMORE 
Rating:
5.0

Since the dolly wasn't recieved to begin with, the beach location thought that maybe I had forgotten it. They were amazing at the lengths they went to resolve the issue so that I wasn't charged. KUDOS to them. Personally if anyone has to rent or drop off a uhaul around the beach area just know that you are in good hands!

STEPHANIE KLEPPELID 
Rating:
4.0

trailer was filthy

dan buchholz 
Rating:
5.0

Customer did not leave a comment.

RICK BOSTYAN 
Rating:
2.0

I waited for an hour to get my uhual trailer because the manager was in a meeting and no one else is allowed to hook up the trailers. I had talked to him the day before to let him know what time I would be coming and told me he would be there to hook it up. Customer service is not a priority at this location. He did not even bother to apologize for the hour wait. The other store employees were more than apologetic but there was nothing they could do.

Sheila Stedman 
Rating:
4.0

Customer did not leave a comment.

Dave Horrocks 
Rating:
3.0

Customer did not leave a comment.

WALTER LESUEUR 
Rating:
5.0

Customer did not leave a comment.

TANYA GECK 
Rating:
3.0

Very small office space

THOMAS TOGNI 
Rating:
5.0

Customer did not leave a comment.

JAMES ADAMS 
Rating:
2.0

I had reserved a truck & trailer in the nearest city to my location. On the day before my pickup time I receive notice to go to a location 100 miles south of the original site. The truck was in poor running condition and the rear tires were almost bald. Fun driving in ND & MT on snow & ice. I see no incentive to use U haul again

JAMES HALSELL 
Rating:
5.0

Have barrel dollies must have for honey barrels.

KEN DEBSKI 
Rating:
3.0

Customer did not leave a comment.

TOD DUGAN 
Rating:
1.0

Customer did not leave a comment.

STEWART PRESTON 
Rating:
1.0

Customer did not leave a comment.

STEWART PRESTON 
Rating:
4.0

Customer did not leave a comment.

JACQUELINE CHURC BARTZ 
Rating:
5.0

Customer did not leave a comment.

Heidi Currie 
Rating:
3.0

Customer did not leave a comment.

JEWEL SPOSILI 
Rating:
2.0

Customer did not leave a comment.

JOE HORNER 
Rating:
5.0

Customer did not leave a comment.

JOHN MAUS 
Rating:
3.0

Customer did not leave a comment.

Thomas Togni 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top