Customer Reviews for Ingleside Grocery
(U-Haul Neighborhood Dealer)

233 reviews

3573 NC 39 Hwy N   Louisburg, NC 27549

(919) 496-6195

Office Hours

  • Mon-Sun: 6 am–11 pm

Services at this Location:

Contact Us

(919) 496-6195

3573 NC 39 Hwy N
Louisburg, NC 27549

Services at this Location:

Office Hours

  • Mon-Sun: 6 am–11 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Great customer service. Pick up and drop off was smooth. And they really went out of their way to help me during the whole process. My reservation got mixed up and they got on the phone, corrected everything, and had me on my way. Must use them again! They were the best!

Jerwanda Jones 
Rating:
5.0

Customer did not leave a comment.

ANDRE LINDSEY 
Rating:
3.0

Customer did not leave a comment.

Joseph Ahrens 
Rating:
5.0

Customer did not leave a comment.

Vassie Morgan 
Rating:
5.0

Great location!

jacob rife 
Rating:
5.0

they were very pleasant and helpful

GERTIE WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Derek Jacobs 
Rating:
5.0

Check-in and check-out is a breeze, equipment is in great condition, plenty of room to turn around, and the gentleman explained how to use the equipment. Thank you Samy

rene plascencia 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Tisdale 
Rating:
5.0

Quick and easy to rent.

Cynthia Perez 
Rating:
5.0

They the equipment available and ready. Pick up and drop off was fine. Convenient pickup and drop off area.

Andrea Engel 
Rating:
5.0

It was a pleasure renting the Uhaul from this location. They were friendly and easy to communicate.

Kamela Moore 
Rating:
5.0

Nothing. Business is friendly, accommodating and professional.

Terisa Tribble 
Rating:
4.0

Customer did not leave a comment.

Justine Adair 
Rating:
5.0

Transaction was very simple for a 5x8 trailer. Owner is very nice and helpful. Yes, cell reception is spotty at location, but was able to reserve before hand and return with no problems. Final charge exactly as expected.

ROBERT OROC 
Rating:
5.0

Customer did not leave a comment.

sheria deans 
Rating:
5.0

Customer did not leave a comment.

David Groover 
Rating:
5.0

Customer did not leave a comment.

LATISHA FALCON 
Rating:
5.0

Good people

James King 
Rating:
5.0

Nice man

Keith Edgerton 
Rating:
5.0

Friendly

Minnie Johnson 
Rating:
2.0

The staff were very friendly , but the truck fuel level was so low that the low fuel light was on, had to immediatly put fuel in the truck. Upon completion , I was over charged milage. I always note the miles at pickup and drop off, I drove a total of 29 miles but was charged for 119 miles. I decided it wasn't worth pursuing because I didn't take a picture of the milage both times. Lessons learned.

Gary Readler 
Rating:
5.0

Customer did not leave a comment.

Dean Mendolia 
Rating:
5.0

Friendly

cheryl harmon 
Rating:
3.0

Customer did not leave a comment.

Cody Benac 
Rating:
1.0

I would not recommend my dog to rent a truck from this location. He took extra money out of my account. The extra money he took off my card he added it to his store account plus he lied about the gas mileage and added extra fees in the end also

gloria sills 
Rating:
5.0

Good experience with this uhaul representative.

Corey Welker 
Rating:
5.0

Nice and friendly people

Mamie Person 
Rating:
5.0

Customer did not leave a comment.

felicia Drew 
Rating:
3.0

Equipment was not well maintained rented a Auto transport did what I had to do with it when I finish with it I did a walk around and the two right tires had wires showing

Deshawn Jiggetts 
Rating:
5.0

Customer did not leave a comment.

Latasha Reeves 
Rating:
5.0

Customer did not leave a comment.

Latasha Reeves 
Rating:
5.0

All good !

Michael Haecker 
Rating:
5.0

All was great!

Novella Brown 
Rating:
1.0

One guy running a gas station. Place was filthy in the middle of nowhere, North Carolina. Place reeked of weed. He waited on other customers while performing my dispatch. I had to wait 20 min or so extra while he sold individual top wrapping papers. No bathrooms available, “just go behind the uhauls”. I asked him what trailer to hook up to to confirm, yet he still dispatched the wrong car dolly. Luckily uhauls automated text messaging system had me verify tag number before I left. I was not given any paperwork, only shown on his screen that he redispatched the correct car dolly. This was over three hours round trip off my path after I showed up to the previously uhaul recommended location to find that they were closed, talking to the after hours phone number, having her hang up on me, block my number and cancel my order. Horrible uhaul experience.

Nick Raschella 
Rating:
5.0

Customer did not leave a comment.

Mark Earl 
Rating:
5.0

Customer did not leave a comment.

Thomas Wilson 
Rating:
5.0

Customer did not leave a comment.

Gloria Cogdill 
Rating:
5.0

Customer service was very good. Would recommend this location for rentals.

Gary St Lawrence 
Rating:
4.0

Customer did not leave a comment.

Llywellyn Limer 
Rating:
4.0

Customer did not leave a comment.

Nacole Bullock 
Rating:
5.0

Customer did not leave a comment.

Tammy Luce 
Rating:
4.0

Customer did not leave a comment.

Brenda Ramsay 
Rating:
5.0

Customer did not leave a comment.

Kimberly Tart 
Rating:
3.0

It was on empty when I got it and I was charged for 30 hours when I brought it back in 3 hours later I have not received any emails or updates for a reduced amount charged for the use of the uhaul for 3 instead of 30 hours which 140.00 dollars hold was placed on my debit card please advise me what the actual charge is and it has advertised $19.95 a day for the cargo van so I don't know how I got charged for so much but I'm not doing any more business with uhaul

Pamela Sanford 
Rating:
5.0

Friendly and helpful

James Eaton 
Rating:
5.0

Customer did not leave a comment.

barbara lilly 
Rating:
1.0

My card was charged $207.78

Diquaz Kearney 
Rating:
4.0

make a drop off point a little closer to the city of return,, i ended up driving 30 mile which added to the return charge

stephen parish 
Rating:
5.0

Great service, fast and helpful

Gary Johnston 
Rating:
5.0

Excellent customer service!

CHRISTOPHER FORD 
Rating:
5.0

Customer did not leave a comment.

Doris Johnson 
Rating:
5.0

Thank you guys

Jacob Doeney 
Rating:
5.0

Very nice

Melissa Mckinney 
Rating:
5.0

Friendly good people and Mario was helpful

Jarrett Livingston 
Rating:
5.0

Customer did not leave a comment.

Derrick Hawkins 
Rating:
2.0

Customer did not leave a comment.

Kristi Watson 
Rating:
4.0

Customer did not leave a comment.

Denise Scott 
Rating:
5.0

Customer did not leave a comment.

Cory malette 
Rating:
5.0

Customer did not leave a comment.

Susanne Lempka 
Rating:
2.0

I rented a van for in town move. Our town is small. I couldn’t get the mobile stuff to work so I had to go inside. I was told, during the process “how many miles do you need?” I said only 20. He told me “well 66 is in here so I will leave it at that and the. You will get a credit in the end.” I did not use 66 but somehow that as the exact miles I was charged? Seems shady to me. I would like U-Haul to review. I feel a credit is due.

Alex Cheek 
Rating:
5.0

Customer did not leave a comment.

Jessica Strause 
Rating:
5.0

Customer did not leave a comment.

Ryan Woodcock 
Rating:
5.0

My cell service failed me at this location but the manager was very courteous and understood my situation and closed out my trailer return without any issues. Thank you for the reliability!

Douglas Sloop 
Rating:
5.0

Customer did not leave a comment.

Jessica Strause 
Rating:
5.0

Service couldn’t have been better!

Paris Johnson 
Rating:
1.0

Bullshit how uhaul has hidden fees behind driving just A LITTLE OVER. A certain amount of miles. Just saying!

Morgan Archer 
Rating:
5.0

Nothing that I can think of at this time. The worker was VERY nice and helpful. Also, I LOVED the fact that there was a gas station at the store and that the price of the gas was much lower than any place that I passed on my way there!

Vanessa Ramseur 
Rating:
3.0

Customer did not leave a comment.

jane cloninger 
Rating:
5.0

Everything went smoothly The man at the location was very helpful

Robert Swanson 
Rating:
5.0

Mario is the best

Sequan Alston 
Rating:
4.0

Customer did not leave a comment.

Eddie Mitchel 
Rating:
5.0

great service, really nice people

stephen blasko 
Rating:
2.0

Trailer was filled with dirt and broken glass. I asked the onsite rep to sweep it out and I had to sweep it again when I got to my destination. I was grateful that they had the trailer I needed -- it was the third neighborhood location I visited that day to find the trailer.

DON FICK 
Rating:
5.0

Customer did not leave a comment.

christina trexler 
Rating:
4.0

Fix the breaks I almost wrecked the van.

Tarsha Terry 
Rating:
5.0

Customer did not leave a comment.

Quinten Stearns 
Rating:
5.0

Sammy and Jason were wonderful to work with. Everything was explained to me in detail, which was much appreciated. Would highly recommend this U-Haul facility and rent from them again.

MARGARET MOCKCARTER 
Rating:
5.0

The people there is very friendly and very helpful

SHANTA Jones 
Rating:
5.0

Very nice people to work with!

Samuel McIntyre 
Rating:
2.0

Someone needs to contact me

Danielle Harris 
Rating:
5.0

Customer did not leave a comment.

Alan Boyd 
Rating:
3.0

Customer did not leave a comment.

Donovan Butler 
Rating:
5.0

Everything was fine and clean had no problem at all. They was very respectful and toke care me fast. Thank you.

Carlos Padilla 
Rating:
2.0

Hve the owner not take pictures of customers informations on their personal camera

MORRISHA WHITTLEY 
Rating:
5.0

Customer did not leave a comment.

Bennie Jones 
Rating:
5.0

Customer did not leave a comment.

Shelley Sewart 
Rating:
5.0

Customer did not leave a comment.

Karen Durham 
Rating:
5.0

Excellent Service. I would highly recommend renting from this location.

Gregory Hunt 
Rating:
5.0

Customer did not leave a comment.

Reed Wheless 
Rating:
5.0

Customer did not leave a comment.

joseph Currin 
Rating:
5.0

Customer did not leave a comment.

Thomas Stncil 
Rating:
5.0

Nothing Great Service and Very Helpful.

Bruce Harp 
Rating:
5.0

The owners of the shop are the nicest people ever! I would highly recommend them.

Boris Tchakoute-Mbakop 
Rating:
5.0

The rental process was quick and efficient. I was Glad I was able to be accommodated on short notice. The prices were fair.

Alan Boyd 
Rating:
4.0

Customer did not leave a comment.

Johnny Aycock 
Rating:
5.0

Uhaul needs to give much more heads up about where the confirmed location is for pick up. I ended up having to drive an hour out of my way to do a Uhaul pick up which is ridiculous. The owner of Ingleside was very kind and this had nothing to do with him. Uhaul needs better planning and communication about pick up for it's customer. The app also was giving us the wrong information for pick up, loaded poorly, and kept crashing when dealing with pick up.

Douglas Dobson 
Rating:
5.0

Customer did not leave a comment.

Phyllis Lovelace 
Rating:
5.0

Great customer service!

Nancy Sharpe 
Rating:
5.0

Fix the truck

Paul Melhado 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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