Terrific customer support....... excellent experience!ron V.
Customer Reviews for Indiana Diesel Power LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.NEIL W.
Vehicle was dirty. Not swept out. Very bad vibration when driving highway speeds, whether loaded or empty. Staff not very receptive. Acted as if I were bothering them. Had to check in/out by myself while they sat in a chair behind the desk. Was told I'd get a $20 credit by returning the truck on uhaul.com. Didn't get the credit. I called today & Shawn said i don't get a credit but if I didn't return it online, I'd be charged the $20. I've never been charged that with any other uhaul rentals elsewhere. Will not be renting from uhaul ever again.SUSAN C.
I received very good personal service from the gentleman that rented me the car transporter.THOMAS L.
Very good. Very thorough. Very helpful although I did have to walk to the back of their lot behind the fence to get someone to help me!GAYLA H.
El cliente no dejó un comentario.L B.
Long check-inPHILIP S.
Went well. First time using U-haul and check-in was longer than expected...PHILIP S.
El cliente no dejó un comentario.ADAM L.
El cliente no dejó un comentario.Alejandra P.
El cliente no dejó un comentario.Matthew W.
El cliente no dejó un comentario.Chris G.
El cliente no dejó un comentario.Kenneth H.
El cliente no dejó un comentario.Marianne P.
I have had nothing but problems with Uhaul, first, my truck was not available after I reserved it 1 month in advance (only given a day's notice prior to the moving date). I had to drive 30 miles each way to the next town to get a smaller truck than what I ordered.ALEXANDER D.
Have someone check all the dash signals. As soon as I got in and started the vehicle the low tire pressure signal came on.Austin M.
El cliente no dejó un comentario.JOSHUA C.
Trucks were clean. Location is good. The after hours 24/7 pick up app was confusing. I could not login to my account early to get the truck. I had to wait until the system sent me a text message with a link to get the code for the truck. Then when I turned it in after hours, the app wouldn't work because the server was down. I was charged for an additional day. After contacting UHaul, I was reimbursed for my extra day. I would recommend going in to indiana Dieselpower to reserve and turn in a truck and not to use the app or online service.Steven W.
The app and website didn't work. I spent 2 hours trying to tell uhaul that the trailer was returned. In the end I had to call customer support and email photos to them.SAMUEL B.
These people were fine!MICHAEL D.
El cliente no dejó un comentario.charleotte A.