Not sanitized, not cleaned and she wasn't going to go over the vehicle with me looking for damages before I used it, I insisted.DENIS COLLIER M.
Customer Reviews for IGC Convenience And Laundromat
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Guy L.
Customer did not leave a comment.Alan E.
Customer did not leave a comment.Payam N.
Customer did not leave a comment.Giulia P.
Customer did not leave a comment.PILIPPANGE ASHAN P.
Grate work thank youAvinash T.
Customer did not leave a comment.MICHAEL ORLANDO S.
The online check in process is completely useless and actually generates more effort than retrieving a car in person. Having to call Uhaul several times during the check in process, and then having the end result being that I have to enter the business to get the key completely renders the online process useless and is a waste of time.Sophie A.
Customer did not leave a comment.Shane Darcey S.
The gentleman behind the counter was very friendly.CLAYTON W W.
Customer did not leave a comment.Samir B.
I could not get the truck I wanted and I had to pt much more for a bigger truck and needed to go to a location farther away than the one close to where I needed it. The people at the location were fine.CALUMI M.
You say rent for less than $20.00 a day but with all the add ons the price is over $40.00 then you add in mileage. I ended up paying over $80.00 for using the truck for 4 hours. Not happy with the price at all. Stop saying rent for less than $20.00!!!!Robin B.
Customer did not leave a comment.STANISLAV O.
Customer did not leave a comment.GREIG PHILLIP C.
No walk-around and the gas tank was not filledJames Kim M.
Customer did not leave a comment.FELIPE ISAAC V.
Great service!david M.
Customer did not leave a comment.PIPER E B L.
Very goodRAYMOND ARTHUR J.
Customer did not leave a comment.BERTRAM R F.
Customer did not leave a comment.JOSEE B.
Customer did not leave a comment.YASEEN M.
Customer did not leave a comment.GORDON LYMAN M.
The customer service person on site was Wonderful!!STEPHEN OWEN P.
The inside of the van could have been a bit cleaner but overall the experience was very good, The gentleman working at the store was very helpful and pleasant.JOANNE LEAH B.
I think the staff was well prepared and that the van was in fantastic shape. The marking for the shop was less clear, but it ended up being easy location to get in and out of.GLEN PETER M.
Super friendly staff and got everything in seconds. Great experience.!HEMANTKUMAR ISHW C.
The text link to upload my DL would not work correctly. I tried 4 times. When I arrived at the location the self check in would not work at the first step : taking a selfie for i.d. That wouldn't work 3 times. Because it wouldn't upload I couldn't proceed further. Luckily the store was open and I got the uhaul by manual check in. I didn't trust the process to return it online after hours. So I made sure I returned it 2 hrs early while the store was still open. Your online process needs improvement. I assure you it was not an error on my part or a problem with my smartphone. I take pics and post them on different apps and chats every day. Thankfully the store staff were able to assist me.Steven R.
It was pretty quick and easy!DANIEL JAMES L.
Great experience!DERIK GRAHAM JOR K.
Great customer service, the truck is just what we needed. The only downside we had was it was rush hour by their location and it was hard to get on our way. Not a lot you can do about that but we still found that it ate a bit of our time. Thanks for everything!Matthew C.
Customer did not leave a comment.TIMIR NAILESH KU S.
SUPER friendly, and efficient, would recommend this location to anyone. Had 0 issues, and will use this company again in the futureKayla Marie G.
Customer did not leave a comment.ANGELA JANE S.
The lady at the pick up place just kept saying 'I don't know what to do I don't know how to do' when we went to pick up the truck oh my god, what was that? It was unreal. She made several phone calls to everywhere and then she finally gave us the truck. The truck was fine but the service was horrible. Seriously u guys need to train the people know how to do their job.Chloe D.
Customer did not leave a comment.Catherine Ann B.
Appreciated the one way rental.DOUGLAS H B.
The young man was expecting me when I arrived, he came out and did a check of the vehicle, he was extremely professional and friendly.Andree M.
Very convenient location and good customer service provided.John P.
There was no drop off box Was there at 7am and had to wait till 9 am for their business to open Not impressedCathy B.
Things were great although a bit slow in the process...but got what we needed so all went great.Elaine G.