Comentarios de los clientes para Ideal Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Ideal Self Storage

Clasificación general:

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Rick J.
Clasificación:

You have a young lady working there by herself named Patty. She was a perfect professional while renting me a car hauler. After I got my car loaded I could not get the front tire ratchet tie downs to work because they were in desperate need of some WD-40 lube. Patty was outside at the time helping others and came by to me and after a few minutes that girl got them both working and secure! And it was 50 degrees outside! I'm 6 foot 3 and weight 235 pounds and lift weights for a hobby and know my way around cars, trucks and trailers and Patty kicked my ass! You got a great pro working for you U-Haul I hope you appreciate her as much as I do. She's made me a lifelong customer because of her professionalism and her skills. Thanks Rick in Texas

Janice N.
Clasificación:

I was supposed to return the truck on Sunday, Dec 20th. The uhaul app, email links, nothing would work to do the after hours check in. I called the uhaul number 3 times over a few hours and was on 30 min hold each time. Could never speak to someone about where to return. When pulling up my reservation number, it told me my return was due Tues Dec 22nd. I finally got a text from uhaul Monday with the return location. I returned it Monday around 4:45pm and the center was closed. I received an email the following day with a charge for keeping the truck an extra day. I want my money back. The website is useless and cost me more money when it wasn't my fault!

MICHAEL H.
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El cliente no dejó un comentario.

Brian R.
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The staff was excellent and very helpful!

Bob B.
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Excellent service and personal

Araceli H.
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El cliente no dejó un comentario.

Casey F.
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No hassle rental process and polite staff! Thank you!

Doug S.
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Found the check-in person to be very friendly and accommodating.

FRANCISCO G.
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To expensive for just one way trip

Lee M.
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El cliente no dejó un comentario.

Brian S.
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El cliente no dejó un comentario.

Victor N.
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very professional and pleasant to talk with

Vickie K.
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We did the after hour self return. Very convenient drop-off location.

Tony H.
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El cliente no dejó un comentario.

Keith S.
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El cliente no dejó un comentario.

Stephen H.
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Horrible customer service. RUDE over the phone when calling about concerns.

Kris D.
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El cliente no dejó un comentario.

tommy A.
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The truck cab smelled of body odor!!

PAM G.
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Very nice ??

Cody H.
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El cliente no dejó un comentario.

NATHAN C.
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El cliente no dejó un comentario.

Clayton S.
Clasificación:

El cliente no dejó un comentario.

Jeff E.
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El cliente no dejó un comentario.

Terri B.
Clasificación:

El cliente no dejó un comentario.

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