Customer Reviews for Ice Box
(U-Haul Neighborhood Dealer)

9 comentarios

1085 S Main St   Keller, TX 76248

(817) 431-6083

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.- dom.: 10 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(817) 431-6083

1085 S Main St
Keller, TX 76248

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.- dom.: 10 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Here is an email I sent to U-haul in addition to this review: I have used U-haul exclusively for my rental needs through the years probably dealing with 15 or so U-Haul facilities always with a decent to great experience. This location should NOT be an authorized U-haul facility. First, upon pickup there was a young boy working the counter who handed the rental to his older sister who couldn't have been more than 18 years old. She knew how to do the basics but clearly was not interested in what she was doing. She was more interested in arguing with her brother over the shared Chromebook and checking text messages on her watch. I am guessing she added the safe move protection, because I did not sign up for it. I had to do most of the sign-in work myself and she was not clear with the instructions that she did give me. After 30 minutes, I finally got the key and had to do an inspection myself without her present. I returned the truck between 3:30 and 4:00 on 8/6. I tried to do the online return but the site was having issues with my location services. I followed the instructions to return the key to the keybox and the code was not working. I took the key inside and the daughter was there. She had her earbuds in and was again not interested in me. She said just to leave the key and they would get it checked in. They finally did this morning 8/7 and then charged me another day for the rental. I am not sure what your requirements are to be a U-haul site, but this was a poor experience. I am requesting a refund for the safe-move and extra day rental charge as neither should have been assessed.

Keith S. 
Clasificación:
3.0

I wonder why the rate in this location is higher than UHaul average. For 10” track, should it be 0.79 per mile?

Christiana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan B. 
Clasificación:
5.0

Wonderful rental experience. I'd rent from this location every time if I could. Highly recommend. Super friendly!

Chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy M. 
Clasificación:
1.0

Better processing.. I got overcharged

Jacob M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Z. 
Clasificación:
4.0

Kyle was very responsive and helpful with the return process.

Jody C. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
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  • Ícono de remolque
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