App was spotty but overall goodChristopher D.
Customer Reviews for I-205 Mini Storage
(U-Haul Neighborhood Dealer)
Vancouver, WA 98664
Services at this Location:
- Mon–Fri9 am–6 pm
- Saturday9 am–4 pm
- Sunday10 am–4 pm
Special Operating Hours
- 12/24/2023: Closed
- 12/25/2023: Closed
- 12/31/2023: Closed
- 1/1/2024: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John L.
Customer did not leave a comment.Alicia S.
Amazing, nothingeljon A.
WiFi service was lacking so it took longer to return vehicle and area to return was small and others were returning as well so it took longer, I also thought it was going to cost around $60 and after returning they charged over $100 with multiple fees. So no I won't be renting here again or referring to othersChandra C.
Customer did not leave a comment.Scott R.
Customer did not leave a comment.Kurt C.
The mileage allotment given was under the realistic amount needed to pick up, drive to home to load up and then travel to drop off location. This resulted in an over mileage fee that I'm contestingPreston S.
Customer did not leave a comment.KAREN C.
Customer did not leave a comment.Reina G.
The lady ended up charging me for the extra day and miles even though I was told over the phone there was no charge ! She even said there is no charge amount for the extra day and I said yeah that is what the gal on the phone told me and I'm so thankful then I walked out and she STILL CHARGED MECHARLENE F.
Not your fault but the app kept trying to load for a while so I had to go inside and check In with the gentlemen in the office. Super nice and helpful.Gabriela T.
Customer did not leave a comment.REBECCA G.
very efficient, friendly and helpfulPAUL S.
Very friendly and helpful person at the counter to help with the checkout and answer questions!Norman M.
Everyone on the team was fantastic. Very easy to understand and friendly to boot.Grant R.
Very friendly, helpful and fast.Holly W.
Customer did not leave a comment.Mark E.
Not much but ease up on the cleaner/sanitizing smell in the cabin! Thank you!Tavion H.
My rental experience was great! The customer service I received was excellent!Henry R.
Customer did not leave a comment.Ali S.
Perfect customer service, look forward to coming back.Martin R.
Very friendly and helpfulHefner B.
Mary Jo was Great to work with!! Thank you for all your Help!raymond W.
Customer did not leave a comment.Justin R.
The owners/management made the best of our day. Friendly and helpful!CARL G.
U-Haul should create a membership subscription. For a low yearly fee that covers insurance and roadside services, customers can rent one type or all styles of U-Hauls and only be charged the mileage fee/taxes. Just a thought, with this option I know my usage of uhaul (a company I already love to use) would double or even triple at least!leah K.
Customer did not leave a comment.Zachary A.
Customer did not leave a comment.Patrick S.
Customer did not leave a comment.David K.
Sandi was awesome! Super nice lady!Charles W.
The management team is wonderful to work with.BARRETT DAVID M.
This location was truly amazing. Great customer service and the vehicle was already for us. It was super easy and very nice. Thank you for the great experience.mitzi R.
Sandy was so helpful with the pickup. I couldn't get the app to work so went inside to pickup. She explained everything very thoroughly. Returning was just as easy.Kirk B.
Customer did not leave a comment.Andrew S.
NothingBARRETT DAVID M.
Sandy was the best. She has very good customer service. I loved how she was working with us through everything. Thank you Sandy for everything â¤ï¸SHERILYNN C.
Customer did not leave a comment.Tracy P.
Excellent customer service, communication, and ease of transaction.Milton K.
Customer did not leave a comment.Mark S.
Employee that helped us was very friendly and helpful. Very fast and convenient service.Danny B.
Customer did not leave a comment.Stuart G.
Customer did not leave a comment.Crystal S.
Customer did not leave a comment.Melissa D.
Nothing, these folks were amazing. We got stuck in a traffic jam on I5 and they waiting a couple minutes past their normal closing time for us to arrive and pick up our equipment. Totally went above and beyond, amazing!!!!JASON H.
Customer did not leave a comment.Alex Z.
Customer did not leave a comment.Skylar W.
Customer did not leave a comment.SARAH H.
Very competent and friendly staff.Guillermo I.
Customer did not leave a comment.Rey B.
Staff gal was so welcoming and greeted Me upon arrival! Thank youTammy S.
Customer did not leave a comment.Daniel G.
It's felt like doing business with family; A good family :-)Jonathan M.
Amazing and very customer serive focusedAndrew M.
Customer did not leave a comment.Dan S.
Great experience! Everyone who helped us was so friendly, kind, and knowledgable. I will be returning for future U-haul needs.Lauren E.
Had a wonderful experience renting from U-Haul this week. The manager team was friendly and helpful. Pick up and drop off we're both quick and easy.Jonathan M.
This was a very pleasant experience!Pat C.
Customer did not leave a comment.Martin O.
Fast and easy.Austin B.
Always awesome Customer Service! Never a wait it is so much better than any other U-Haul in Vancouver! Not to give away a good secret, but they are🤩kelly L.
They were fantastic! Super fast and friendly!Tim P.
Nothing! I have rented from several locations but never have I had such friendly and helpful service. Such kind people here. I would pay extra mileage just to rent here. Thank you for amazing service. Happy Holidays to you all. Connie G.Connie G.
Very friendly, knowledgeable and efficient.David H.
Customer did not leave a comment.Douglas J.
The lady who helped us was absolutely wonderful! I really appreciated it, specially now aways where friendly people and good service are rare!DEBRA A.
Sandy, the receptionist, was helpful and explained all the rent details to me. She is a Very friendly person.Victor L.
There was less than 1/4 tank of fuel when I picked truck up. Not a huge problem but made for another stopBrandon P.
Customer did not leave a comment.Ryan S.
Customer did not leave a comment.Earl S.
Customer did not leave a comment.Debra R.
Customer did not leave a comment.Ricardo P.
Customer did not leave a comment.Thomas H.
Website gave me an error (â€œnot availableâ€) after the final reservation form step, so I never got a confirmation. It was very confusingâ€¦ I almost didn't go because I thought the truck wasn't available.Emily C.
When we got the uhaul the back of the cargo had dirt and rocks in it, other than that was greatAluxus C.
Customer did not leave a comment.Charles J.
The desk person was niceTuan T.
Customer did not leave a comment.John L.
Customer did not leave a comment.shari H.
Office folk were so kindErica B.
Choose Budget or another truck rental company. Uhaul is garbage now.Clint P.
Customer did not leave a comment.Joe B.
It would have been NICE to have someone walk around the vehhicle with me to do visual inspection ..Instead of pictures to cell phone..WTF happened to customer service...Another thing. Wouldn't it be easier to fill the gas tan.and not play games on how much to fill on 1/2 a tank ...Im a BIG boy and don't like games... Your just lazy...Brian B.
Customer did not leave a comment.Adam K.
Awesome! Used to waiting and waiting even when you do the reservation on line but not here! In and out easy peasy!!! Rent here and keep your sanity! Thank you again, you are my new go to uhaul!!!Kelly L.
Interior windshield needed cleaningGary W.
Customer did not leave a comment.JANIE C.
Customer did not leave a comment.Desiree W.
Customer did not leave a comment.Mario M.
Truck was very old and loose, Heat was stuck on during a 95* day and the representatives wouldn't allow me to park my car in They're empty parking lot for 2 hours.Dan K.
Customer did not leave a comment.RICHARD L.
Customer did not leave a comment.Andrew L.
Very friendlyDerrol J.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Miguel J.
Excellent staff at 205 mini storage! Super simple rental experience, will definitely use again in the future!Michael Z.
We had problems getting our truck then the managers of this locations went above & beyond & provided excellent customer service! Thank you!CHRISTOPHER B.
Customer did not leave a comment.Eric S.
Customer did not leave a comment.otto V.
Customer did not leave a comment.David W.