Customer Reviews for Hykes Ace Hardware
(Distribuidor de U-Haul del vecindario)

93 comentarios

1722 9th St   Greeley, CO 80631

(970) 352-4459

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(970) 352-4459

1722 9th St
Greeley, CO 80631

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

KAMERON T. 
Clasificación:
1.0

Not well trained!

NICKY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
5.0

Nothing everything was done well.

JEFFERY G. 
Clasificación:
3.0

Truck was 2 quarts low on oil upon pick up. Brakes mushy. Worried about returning truck on time due to snow storm and bad road conditions, tried to call uhaul, on hold over an hour and got disconnected. Went thru app gotta different number to call, said system experiencing problems call later. So could not speak to someone till next day and had to pay extra days rent.

ANDREA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

FRANCISCO M. 
Clasificación:
3.0

neither worker was willing to come check out the truck while there, then I was charged for extra gas and mileage which was not to be charged. I gassed the truck and returned it with more then when i started and I had to pick up the truck a long distance from where it was needed, I was told the mileage would be adjusted which it wasnt. I am SOOOO UNHAPPY with the whole experience with UHAUL this time around, I doubt I will use them again and I WILL warn my friends to steer clear as well ZERO STARS HERE!!

JULIE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marcus J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH C. 
Clasificación:
3.0

Did a self return I didn't have to deal with anyone

Juan R. 
Clasificación:
4.0

6200 w 10th greeley co location is a joke. Can't fit larger combinations. Almost got t- boned trying to get out. Forced to leave uhaul nearby, which in turn waiting on service from your company causes me to be late dropping unit off. Explained numerous times to uhaul personnel who insisted I would not be charged late fee, which I was. My experience dropping this unit off was AWFUL!!!@!

ROBERT C. 
Clasificación:
5.0

no comment

DOUGLAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN V. 
Clasificación:
5.0

They were totally amazing!

KRISTINE V. 
Clasificación:
5.0

Nothing. So easy, so friendly, so helpful!!!

BRET K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JHON M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEREMY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

Was really helpful

LORETHA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS F. 
Clasificación:
4.0

Everything went smoothly. From the beginning to the end. Very helpful.

SYLVIA D. 
Clasificación:
5.0

Overall an excellent experience!

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lee Roy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS F. 
Clasificación:
5.0

The store personnel at all 3 stores involved were great - no problem there. But you should not make your customers go to other towns to pick up a truck that isn't there & then go back to their own town and travel clear across it to get finally get a truck that has a cracked windshield. Wasted 1 1/2 hours just locating and getting the truck. This was a nightmare! We had 3 different stores involved and ran all over to finally track down our uhaul. Uhaul's customer service is terrible!

JEAN M. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARIO ALBERTO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel C. 
Clasificación:
4.0

Just fine

Michael M. 
Clasificación:
5.0

Keep up the great work.

Sean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise H. 
Clasificación:
5.0

Hykes is the BEST U-haul location I have ever worked with!

Doug F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt P. 
Clasificación:
3.0

The rubber keepers on the trailer for secondary restraint and e-brake, and the overly long 4- pin trailer light connection. Rubber keepers were sun checked or loose and needing replacement when picked up. Truck was great trailer was great. Maintenance was not. Your more than welcome to email me an itemized list of uhaul failures which I will still pay for even though I reported at pick up. The video is available upon request. Thank you for the great truck and trailer!!!

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew F. 
Clasificación:
5.0

We had to go to multiple locations to get a uhaul we reserved months prior. They didn't have our equipment and the truck for us was broken down. We had to drive an hour and a half from home to get our truck and trailer. It made our move a day later after 5 hours just getting our truck and driving. Make sure to have the equipment and make sure to tell people it's not at their reserved location at the time of their reservation.

Matt F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELISA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA U. 
Clasificación:
3.0

The pickup process seemed disorganized and the person who helped me had no idea how to do the reservations and accept payment and it took forever to get through the checkout process. Then I was quite surprised that there was no tutorial or safety check or anything. I've never driven a big vehicle before and would have appreciated a little tutorial or driving lesson to make sure I was comfortable with the vehicle but instead I was handed the keys, pointed to the vehicle and that was that, I left to figure it all out myself.

BRYCE W. 
Clasificación:
5.0

First time renting a uhaul and they made it fast, easy and simple. All the workers were friendly and helpful. Highly recommend.

JOVAN A. 
Clasificación:
5.0

During our move, the running lights quit working and we had to purchase magnetic battery operated red lights so sweet could be seen at night.

TOMMY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN T. 
Clasificación:
5.0

internet downloading of check-in process VERY frustrating and we were unable to complete online check-in.

Audrey B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew A. 
Clasificación:
5.0

Friendly and helpful.

RUSSELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby S. 
Clasificación:
3.0

Staff did not check equipment in at time of return. Apparently they didn't enter return until the next day then charged late fees!

Richard Y. 
Clasificación:
5.0

You guys are the best. Keep doing what you are doing.

Bobby S. 
Clasificación:
5.0

I had reserved a truck online prior to my visit but the uhaul system had no record of my transaction, even with my reservation number. The guys at Hykes were fantastic and set me up in quick professional fashion

Doug F. 
Clasificación:
4.0

Timely and accurate check in of returning equipment.

Kevin F. 
Clasificación:
5.0

Nothing they were great

rocky F. 
Clasificación:
2.0

Location was good u haul not so good lied to them charged me and now expects me to wait for money you took from me not happy

LEOBARDO R. 
Clasificación:
3.0

They told me is only going to be $50 a day and then when I get there they charge me a hundred then told me it was a two-day minimum

GLENN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed D. 
Clasificación:
4.0

Making me drive 45 min away to get a truck after having it reserved for over a month. Quit over booking to get more money.

George R. 
Clasificación:
3.0

Make sure that all components of the reservation are in the truck. If items aren't available the person that made the rental reservation should be contacted and efforts should be made to make sure all items are able to be included. If not then as many as possible or a sutiblewithout being charged should be a part of the rental

Lisa B. 
Clasificación:
5.0

Your return part on the app tries to say more is owed than what was originally stated and paid for. It also tried to charge for an extra day when we were told we had 24 hours and returned it the same day we rented it.

TRAVIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS E. 
Clasificación:
3.0

Picking up the Uhaul was very difficult. Wouldn't let me check in online, in store people couldn't find our reservation, took about 45 min to get the uhaul, very frustrating. Uhaul worked fine once we got the keys. Return was easy.

ANDREW B. 
Clasificación:
4.0

The hitch was worn and did not latch correctly

Dan Z. 
Clasificación:
3.0

Rented a dolly when I arrived they had none stated they have no way to track them and they were just giving them to people so I had to go buy one

KYLE H. 
Clasificación:
1.0

No they messed up the fuel reading and charged me 18 for 4 gallons when the gas station right across the street I put in 4 gallons even though I only went 14 miles

JEREMY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAHLET H. 
Clasificación:
5.0

I locked the keys in the ruck. UHaul never answered the phone. I put in an online roadside assist where it said this was the fastest way. After waiting 2 hours I called a local tow to unlock the vehicle. Luckily I didn't breakdown on the highway with this terrible service. This was UHaul.com, not the return office.

Robert D. 
Clasificación:
3.0

I would not have been charged the extra miles charge if I would have been able to pick up the truck at the Terra location on west 10th. I was just about the 3 miles closer to my pick up location.

ISAAC C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Morgan N. 
Clasificación:
5.0

Not much. The people were helpful and the truck was in good shape.

STEPHEN T. 
Clasificación:
5.0

Maybe offer straps to move and lift heavy things

Joshua R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christi G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PER K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thompson S. 
Clasificación:
5.0

Great people, very helpful

TERRI C. 
Clasificación:
3.0

Guarantee rentals versus cancelling the previous day. Happened several times. Worse u-haul experience living in Colorado

Steve G. 
Clasificación:
1.0

I waited almost an hour to pick up the truck. Then it was supposed to be for two days. Had the drop off location calling me being very rude and disrespectful. Not professional and very inconvenient

Ashley M. 
Clasificación:
5.0

Extremely helpful staff!

ANGELA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

Shad was great and helped with damaged equipment I recieved. Would highly recommend!

Kyle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIE S. 
Clasificación:
5.0

Thank that's perfect customer service

GHEBREHIWOT G. 
Clasificación:
5.0

Personnel were so nice and helpful.

Joshua H. 
Clasificación:
5.0

Quick and easy.

CHRISTOPHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colt P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD Y. 
Clasificación:
5.0

Loved the man who helped us at Ace! He did absolutely terrific and the uhaul was perfect for what we needed to use it for

madison H. 
Clasificación:
5.0

Maybe see if the app is ok.

mark R. 
No se han enviado comentarios para esta ubicación.

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