Customer Reviews for Hydroponics Direct
(U-Haul Neighborhood Dealer)

30 reviews

570 E La Cadena Dr   Riverside, CA 92507
(Between Center St and Columbia Ave)

(951) 777-2605

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 10 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(951) 777-2605

570 E La Cadena Dr
Riverside, CA 92507
(Between Center St and Columbia Ave)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 10 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service. Nice people.

Jane Strayhorn 
Rating:
5.0

Thanks to everyone at the store. Thank you we appreciate your service.- safe and quick! btw- amazing gardening store!!!

Ronald Reyes 
Rating:
5.0

Customer did not leave a comment.

Valerie Bradford 
Rating:
5.0

Customer did not leave a comment.

VICTOR AVILA 
Rating:
5.0

Customer did not leave a comment.

Ronald Reyes 
Rating:
4.0

The mobile app was very convenient. The personnel was very appreciative when I used it.

Jethrone Role 
Rating:
5.0

Casey and Ronnie were both extremely helpful and kind. Casey went out of his way to try and see if I could be credited for an extra $50 in gas. Then we were waiting for our Uber and Ronnie brought us ice cold waters while we waited and shared where the restrooms were located. Both gave top notched customer service.

Leeann Garcia 
Rating:
5.0

Extremely nice staff!

MELISSA OLSON 
Rating:
5.0

A hidden gem!! Best location. Safe and easy access to the trucks. Location is literally next to the 215/91 freeway. It’s in the Hydroponics/Gardening store!! Nice surprise!

Ronald Reyes 
Rating:
1.0

Make sure the uhaul guy that is gonna take care of you is there on time! I made a reservation for 10am and I got there one of the guys say the the guy was not there yet he try to lie saying he was having trouble with his car. He told me go get a coffee like I have time to go have coffee. almost 30mins later the guy arrives with food plates and tells me your reservation is till 11am when I had my email saying it was at 10am after that uhaul services told me I will get a $50 back for reservations guarantee!! 5days later Today I still haven’t received that deposit .

MARISSA ARELLANO 
Rating:
5.0

Customer did not leave a comment.

Juan Sanson 
Rating:
5.0

Great guys. Very professional.

Stacy Sanchez 
Rating:
5.0

Ronnie I believe was he’s name who help to close the contract was amazing. He walked me through the process, answered my questions very professional, he’s personal skills impeccable. We need more people like him if dealing with customers. Thank you Ronnie for make my end of the experience and my move feel that I made the right decision to schedule Uhaul and not Bubged. Very grateful to meet you. Waynor & Nazirra Mena.

Waynor Mena 
Rating:
5.0

Customer did not leave a comment.

Alfredo Placencia 
Rating:
5.0

Maybe a little more advertisement that you rent Uhauls. There was little to no wait and service was great!

Brayden Connolly 
Rating:
5.0

It was fast and excellent experience 🙏🏻😊

Aracely Ortiga 
Rating:
5.0

Great service!

Anthony Schlehner 
Rating:
5.0

Nothing

Akihito Koyama 
Rating:
5.0

Customer did not leave a comment.

Michael Morgan 
Rating:
3.0

Stagger the reservation times alittle bit so the wait isnt so long for pickup...it püt us behind schedule an i had to call off work

cathren blue 
Rating:
5.0

The guys were great at Hydroponics.

Richard Duke 
Rating:
5.0

Ronnie was a pleasure to do business with!

CLAUDIO CASCIO 
Rating:
3.0

Our van did not have the dolly secured in the back, it kept banging around on the highway, Van was not cleaned out after previous renter. Gas was only 1/4 we had to go get gas before starting off on our drive due to the amount of traffic on the highway. Very friendly folks at this location. I did not however get a final receipt emailed to my account. I called and they said it was sent, if you don't see it you can check the credit card you used and it will show you the balance. :(

Michael Herting 
Rating:
3.0

The U-Haul website needs to accurately show what locations offer a one-way rental. I went to 2 separate locations before this one that told me rentals were only local.

Josue Iniguez 
Rating:
1.0

Horrible customer service and they charged me way to much and did not have my reservation ready and wasted 2 hrs of my time and lied about the $50 off the uhaul. Uhaul really sucks

Ameer Tolbert 
Rating:
5.0

Great customer service. Very friendly and professional. The best U-Haul I’ve ever been to.

Jon Souw 
Rating:
5.0

Customer did not leave a comment.

george helms 
Rating:
5.0

Customer did not leave a comment.

Connie Summershumphrey 
Rating:
4.0

No comments

Ana Hernandez 
Rating:
5.0

Customer did not leave a comment.

MA RAMOS 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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