Great service. Nice people.
Jane Strayhorn
Customer Reviews for Hydroponics Direct
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks to everyone at the store. Thank you we appreciate your service.- safe and quick! btw- amazing gardening store!!!
Ronald ReyesThe mobile app was very convenient. The personnel was very appreciative when I used it.
Jethrone RoleCasey and Ronnie were both extremely helpful and kind. Casey went out of his way to try and see if I could be credited for an extra $50 in gas. Then we were waiting for our Uber and Ronnie brought us ice cold waters while we waited and shared where the restrooms were located. Both gave top notched customer service.
Leeann GarciaExtremely nice staff!
MELISSA OLSONA hidden gem!! Best location. Safe and easy access to the trucks. Location is literally next to the 215/91 freeway. It’s in the Hydroponics/Gardening store!! Nice surprise!
Ronald ReyesMake sure the uhaul guy that is gonna take care of you is there on time! I made a reservation for 10am and I got there one of the guys say the the guy was not there yet he try to lie saying he was having trouble with his car. He told me go get a coffee like I have time to go have coffee. almost 30mins later the guy arrives with food plates and tells me your reservation is till 11am when I had my email saying it was at 10am after that uhaul services told me I will get a $50 back for reservations guarantee!! 5days later Today I still haven’t received that deposit .
MARISSA ARELLANOGreat guys. Very professional.
Stacy SanchezRonnie I believe was he’s name who help to close the contract was amazing. He walked me through the process, answered my questions very professional, he’s personal skills impeccable. We need more people like him if dealing with customers. Thank you Ronnie for make my end of the experience and my move feel that I made the right decision to schedule Uhaul and not Bubged. Very grateful to meet you. Waynor & Nazirra Mena.
Waynor MenaMaybe a little more advertisement that you rent Uhauls. There was little to no wait and service was great!
Brayden ConnollyIt was fast and excellent experience 🙏🏻😊
Aracely OrtigaGreat service!
Anthony SchlehnerNothing
Akihito KoyamaStagger the reservation times alittle bit so the wait isnt so long for pickup...it püt us behind schedule an i had to call off work
cathren blueThe guys were great at Hydroponics.
Richard DukeRonnie was a pleasure to do business with!
CLAUDIO CASCIOOur van did not have the dolly secured in the back, it kept banging around on the highway, Van was not cleaned out after previous renter. Gas was only 1/4 we had to go get gas before starting off on our drive due to the amount of traffic on the highway. Very friendly folks at this location. I did not however get a final receipt emailed to my account. I called and they said it was sent, if you don't see it you can check the credit card you used and it will show you the balance. :(
Michael HertingThe U-Haul website needs to accurately show what locations offer a one-way rental. I went to 2 separate locations before this one that told me rentals were only local.
Josue IniguezHorrible customer service and they charged me way to much and did not have my reservation ready and wasted 2 hrs of my time and lied about the $50 off the uhaul. Uhaul really sucks
Ameer TolbertGreat customer service. Very friendly and professional. The best U-Haul I’ve ever been to.
Jon SouwNo comments
Ana Hernandez