I was charged for 3.6 gallons of gas, but only drove a total of 9 miles.I rented a 15ft truck. I am sure the truck gets more that 3 miles to the gallon.Milton B.
Customer Reviews for Hyde Park Self Storage
(Distribuidor de U-Haul del vecindario)
Chicago, IL 60615
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 6 p. m.
- Sáb. - dom.: 9:30 a. m. - 4 p. m.
- 5/30/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Harold B.
The person who helped was very friendly and helpful. I appreciate it.Abdul V.
Clean, efficient, & friendly. Last minute need for a truck & they were fast & affordable!Jason B.
U-Haul employee might ask if driver would like to be shown what switches/buttons control mirror adjustment, lights,etc...before driving. If yes, employee can take a minute to point them out.Andre B.
El cliente no dejó un comentario.Elizabeth T. W.
El cliente no dejó un comentario.Richard N.
El cliente no dejó un comentario.Jataun E.
El cliente no dejó un comentario.Lashanta M.
Great staff and thank youBrandy M.
El cliente no dejó un comentario.Chris B.
El cliente no dejó un comentario.Bianca W.
El cliente no dejó un comentario.Bernard M.
El cliente no dejó un comentario.JULIAN J.
Excellent service. Attentive, helpful and a pleasure to do business with.Eric A.
Very nice staff!Efrem M. | Overall Experience
This was one of the best uhauls I have been to. Very efficient and professional.Victoria P.
Keep up the great work and professional service.Dock S.
El cliente no dejó un comentario.Vidal A.
Customer service needs improvement.Carolyn B.
Thank You for your great customer services.Sylvia W.
El cliente no dejó un comentario.Annie F.
El cliente no dejó un comentario.Marcel D.
El cliente no dejó un comentario.Indranil G.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Jonathan M.
El cliente no dejó un comentario.MARCEL D.
El cliente no dejó un comentario.Timothy P. B.
El cliente no dejó un comentario.Dale K M.
It's fineCraig H.
El cliente no dejó un comentario.Indranil G.
El cliente no dejó un comentario.OLIVIA S.
Keep up the excellent work.ANDREW M.
Everything Was Excellent JJeff was very Courteous and HelpfulDelphina H.
El cliente no dejó un comentario.Jessica J.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.Donnita B.
Just a very good rental experience. Everything was as it was advertised to be and great customer service.Derrick S.
El cliente no dejó un comentario.Timothy W.
Good serviceBrenda W.
The woman that assisted me with my rental does not have a very welcoming demeanor. She seemed upset with me because they didn't have the 15 ft truck that I reserved. They only had a 10 ft that was available and I didn't have time to go to another location to pick it up because that would have cut into my moving hours that I paid for.SAKENA W.
Easy process for rental and return.YVETTE M.
Jeff Spencer was very pleasant and professional. The truck was in great shape. One thing that could have helped: it took me awhile to figure out the "tow mode" thing. At first I didn't see where the indicator light was showing that it was on, so I couldn't tell that pressing the button did anything (I pressed a few times and ended up leaving it on at first). Then, I didn't realize that it reset to ON every time the engine was turned off.Thomas M.
El cliente no dejó un comentario.ANTONIO L.
El cliente no dejó un comentario.IMMANUEL K.
El cliente no dejó un comentario.Anna P.
All is well. Great customer service experience. Quick check-in and check-out.ANTHONY R.
El cliente no dejó un comentario.LAURA Y.
Keep up the good work. The agent I dealt with in the transaction was especially professional. High marks for her!RICHARD W.
El cliente no dejó un comentario.RONALD DWIGHT F.
El cliente no dejó un comentario.Sanjeev P.
El cliente no dejó un comentario.Natthadet S.
I was extremely satisfied. Customer service was excellent and the young lady was very knowledgeable, clear, helpful and friendly. I will be using this location again. Thanks for making my day go easy.patrice M.
Keep doing what you're doing, it's Al good.Clarence W.
Bad truckMARCEL D.
El cliente no dejó un comentario.treavor W.
El cliente no dejó un comentario.GUY J.
El cliente no dejó un comentario.NANCY L.
MY EXPERIENCE WITH THIS STORAGE FACILITY, WAS AN AWESOME ONE. NICE PROFESSIONAL STAFF, GOOD PEOPLE TO DEAL WITH. THANK YOU RESPECTFULLY MS. MOORCrystal M. | Overall Experience
Truck available as reserved. Everything was explained and personally checked out before we left. No surprises on check in Fairly good experienceTroy L.
Get better service representatives. The guy with the glasses has poor customer service skills. It felt as if I was being given a hand out instead of me paying for what I was using. (A VAN!!!!) This is the second time I've had to use this location and it was no better than the first time. You just can't get fair treatment from anyone these days. Is this the manager of this location? 類Bennie W.
El cliente no dejó un comentario.Francis D.
El cliente no dejó un comentario.ELISA B.
El cliente no dejó un comentario.DEBRA G.
Just continue doing what you've been doing.Allen S.
This was the second location I went to, the first location on 71st and Stony Island I would've preferred to review as their service was horrible and I waited over an hour of time waiting in line and had a reservation but there was no truck available. The communication sucks at that location and they need more than one person assisting for pick up. The Hyde Park location was a much smoother process and I will use their location in the future, more professional and didn't wait long.DAIREN T.
El cliente no dejó un comentario.VANESSA R.
Please advertise the same price online that will be payed in person... Also advertise that your locations don't take cash .CAYLA T.
El cliente no dejó un comentario.MARVIN T.
Have always been satisfied with your serviceANNA P.
El cliente no dejó un comentario.Laressa W.
I saw no improvements required on my behalf. I placed my order online and on my date/time, I received the vehicle, completed my task and made the return well before my turn in time. The process was very smooth.David J. P.
I did mobile drop off, didn't have any contact with personnel.CORTISA E.
El cliente no dejó un comentario.Iris B.
El cliente no dejó un comentario.Patrick M.
It was seamless. The office peaceful. Everyone was pleasant.GAIL S.
El cliente no dejó un comentario.David H.
The lady was super rude and just not friendly at all they didn't have the truck I picked out online.. other then that everything was fineJames M.
El cliente no dejó un comentario.Kate K.
Second time renting from there and no complaintsLakeya W.
El cliente no dejó un comentario.Carolyn M.
Continue being very helpful and being customer friendly.Earlena R.
El cliente no dejó un comentario.Daniel F.
El cliente no dejó un comentario.GIOVANNI L.
El cliente no dejó un comentario.Brandon B.
El cliente no dejó un comentario.MICHAEL R.
Staff at this location were VERY helpful, and accepted the 20' truck even though it was larger than they normally accommodate. I needed to return to this location so that I could walk back to my apartment, which is another reason I needed the smaller truck.Max W.
El cliente no dejó un comentario.HOMER L. T. | Overall Experience
Overall it was a great location with customer service being the top. The truck was dirty outside (probably can't help it), but the inside was decent (not dirty). It did perform the work we needed done and I would definitely use this location again.Laurine L.
El cliente no dejó un comentario.Tyrese D. B.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Larry F.
El cliente no dejó un comentario.Kelly D.
I had called the day before and asked to be called if my size truck was available earlier. When I got there, there were multiple models of the the size i needed but I had not been called. I had to wait almost half an hour to get my truck.Alessandro C.
It was great thanks to the staff he was a gentleman.Desmond F.
El cliente no dejó un comentario.Lakeya W.
better signage as to where to drop the key after hoursJames D.
I don't like how I was charged one thing then charged another once it was over. I would also prefer if it were easier to tell the difference between different option. Finally, the website feels a bit sketchy and I felt the need to call and double check my order was actually placed. This was especially apparent when I tried to check my reservation and the online system said it was cancelled (even though the person on the phone said this was not the case)ISABEL O.
El cliente no dejó un comentario.pradyumna D.
El cliente no dejó un comentario.Daniel H.
Don't know, customer service and equipment both impeccable. Keep up the good work!ANDRE B.
Sandy was awesome!Adreain B.
El cliente no dejó un comentario.PHILIP M.
El cliente no dejó un comentario.Tean L. S. | Overall Experience
El cliente no dejó un comentario.Danielle R. K. | Overall Experience
They keep my belongings safe at all times,and they were nice people never had a problem!!Leon H. | Overall Experience
Great facility and staff in Hyde Park! It’s an old building with most of the modern conveniences—the helpful staff makes it easyKevin E. | Overall Experience
El cliente no dejó un comentario.Aaron W. C. | Overall Experience
El cliente no dejó un comentario.JENNIFER F. | Overall Experience
El cliente no dejó un comentario.Joyce J. | Overall Experience
Friendly staff very helpful.Ariel P. | Reservación
The whole process of moving my belongings in to storage was easy and the unit is perfect and affordable!Maura F. | Reservación
I didnt receive the storage spaceSanford K. | Reservación
No units were available even though I paid to hold a unitLeda M. | Reservación
We reserved this online. When we went to check on it we were told they were overbooked and nothing was available. Subsequently I called to cancel and booked elsewhere. Pls ensure that I am not chargedRob A. | Reservación
When we arrived, we were notified that there were no available storage units, despite our reservation. We were, however, helped to find another, larger unit a few miles away.Grace B. | Reservación
Great serviceDara W. | Reservación
Good job. Great customer service.gary o. | Reservación
Great serviceLAKESHA H. | Reservación
The staff was pleasant. However, I didn't like how they debit my daughter's card, without her permission.. In all Yes I would recommend this office.CHERYL L. P. | Overall Experience
Great service nice peopletracey s. | Reservación
They were greattracey s. | Reservación
Thank you Hyde Park Storage for your services, help in time of need, keeping my possessions safe!Hattie P. | Overall Experience
Love you guysRAY B. D. | Overall Experience
The facility was very accommodating, thanks.Hattie P. | Reservación
Facility was fine, response was prompt.Privacy R. | First Impressions
Staff was nice, the location is pretty conviene to u of Chicago and surroundings. I received all the information during check in. They got locks and boxes available to purchase.Privacy R. | First Impressions
Did not use, do not wantPrivacy R. | First Impressions
I never received the unite when i hot there the guy at the desk was rude and did not really want to help me.Privacy R. | First Impressions
The person who took the reservation over the phone promised me that I had a different sized storage room than what was actually available!Privacy R. | First Impressions
The customer Service was Great with friendly staff members who helped me.Privacy R. | First Impressions
The service was great!Privacy R. | First Impressions
This was one of the easiest moving experiences I have ever had. Jeffrey and Carl were both so helpful - good communicators and provided all the information I needed.Privacy R. | First Impressions
Jeff was incredibly kind and courteous. We had no issues whatsoever moving in.Privacy R. | First Impressions
I did not move-in to the space as planned, but have used their services previously and have been very pleased.Privacy R. | First Impressions
Went to unit was charged 62.00 was told they did not do reservations through u-haulPrivacy R. | First Impressions
The workers were excellent!Privacy R. | First Impressions
Jeff was very friendly and helpful and fast. We had no issues getting our storage unit and appreciated the help!Privacy R. | First Impressions
Staff was helpful showed me different size units to consider. Facility seems well maintained.Privacy R. | First Impressions
helpful staffPrivacy R. | First Impressions
why let me book it online if there is no space at all?Privacy R. | First Impressions
I went during a busy time with U of C students moving items in and out for the summer but received nice customer service. The space more than suits my needs.Privacy R. | First Impressions
Tonya was professional and very helpful. The gentlemen that assisted us with getting our items up to the storage unit were very helpful as well.Privacy R. | First Impressions
Very nice staff, quick service.Privacy R. | First Impressions
I did not complete resevation as I needed a storage with earlier hours. The customer service experience was great and I they have the best prices.Privacy R. | First Impressions
Place is clean and easy to access. Facility somewhat humid and not recently renovated.Privacy R. | First Impressions
Overall was good.Privacy R. | First Impressions
There was no space to rent at this facility, so I was referred to another location owned by the company.Privacy R. | First Impressions
Friendly and helpful. The facility was a little sketchy looking, but in practice completely satisfactory.Privacy R. | First Impressions
Very helpful staff.Privacy R. | First Impressions
The people there were more than friendly, down to earth and great to do business with! No problems whatsoever!Privacy R. | First Impressions
The front desk attendant, Jeff, was very nice and helpful. I would suggest that there are more people in the office, however, since the waiting time was longer than I would have liked.Privacy R. | First Impressions
The people working there were very accommodating. The storage locker seems fine.Privacy R. | First Impressions
Elevator should be automatized, to no t to depend on someone to use it.Privacy R. | First Impressions
Clean facility. very helpful and accommodating staffPrivacy R. | First Impressions
Service was good and everyone assisted me graciously.Privacy R. | First Impressions
The people at the storage unit were very kind and considerate of my needs. The storage facility was clean, and I had easy access to it. I am pleased that I picked this location.Privacy R. | First Impressions
thanks great Idea. but the company seemed not to know much about your policy.Privacy R. | First Impressions
The facility is clean and well-secured.Privacy R. | First Impressions
The facility had no record of our reservation through eMove. There was also unacceptable service, communication, and customer treatment.Privacy R. | First Impressions
The appearance of the main office and access to the unit was poorly lit and dirty. We haved used Uhauk for 15 years but now going to use Storage Mart.Privacy R. | First Impressions
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