Have clear directions on how to drop off the vehicle. Instead we were met with rudeness because there were no signs so we placed the keys into the drop box and started to leave. The clerk then came out glaring and yelled at my husband as if we should have known what to do when dropping off the vehicle
Jonathan Heffner
Customer Reviews for Hwy 82 Kountry Korner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice place just could not help me with the discrepancy.
Jeremy WrightEmployee was doing it through his cell phone and it was a slow process to get checked in and to pick up the truck. Could not do mobile check in at this location, even though the link said we could. We had to do in person.
Marlie SteeleProcess was easy to rent. Great customer service. Equipment was clean and well maintained.
SANJAYA PALIKHELThe person I spoke to was rude, no sign telling where to put trailers or trucks, and told to wait for checking because it was a slow process and when w ask for the return receipt I was told you do not get everything you want! I refuse to drop off at this location ever again!!
LINDA THOMPSONThe person where I dropped off was so helpful, friendly and made the drop off a very pleasant experience. He even helped me unhook the trailer because it was to heavy for me to lift on my own. I would recommend this drop off location to anyone.
Wendy Brown