Comentarios de los clientes para Hwy 238 Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Hwy 238 Storage

Clasificación general:

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DANIEL R. | Overall Experience |
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Great staff and facility, zero complaints.

NANCY ANN K. | Overall Experience |
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Couldn't have asked for anything more. Awesome facility and assistance.

Randell S.
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Get your team on the same path for pricing

SCOTT J.
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First of all, I've always been pleased with U-Haul. On this rental I was very pleased with the way that my U-Haul agent, Mark, secured and held on to the Rental that I needed during a very high demand period in my area. Mark was very easy to work with, with a very easy demeanor, he aimed to please and did so. I would recommend dealing with Mark for moving needs. Thank you Mark, Scott Jewell

JASON A.
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El cliente no dejó un comentario.

Marie V.
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The employee (Jim, I believe) seemed a bit agitated. At the beginning we had to scan my DL twice. Then he asked me to attach the hitch/ball to car. I told him they did not do this the time I rented same unit in Tucson. As I drove off the trailer came off of my hitch. I normally blow these idiosyncrasy situations off but it made me feel very anxious. He seemed short tempered in the sense of how he handled each situation. Just an FYI.

derek K.
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Customer service was terrible. The guy I picked up my rental from was rude and had lousy people skills. I will not get anything from that location again.

Steve F.
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El cliente no dejó un comentario.

KIMBERLY P.
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El cliente no dejó un comentario.

Hector T.
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El cliente no dejó un comentario.

yvette M.
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First time using it and things went well for me. Will recommend it to others

adrian L.
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El cliente no dejó un comentario.

PRINCE R.
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I have never had a bad Uhaul drop off experience. This guy was rude, racist (per his many vehicle bumper stickers), and said he would have to charge us for cleaning the truck. The only thing we left in the truck were the blankets we rented. Also, this location was so far away that there was a mileage charge, when there are 3 other Uhaul centers we could have returned to that were closer to our house. We didn't have a choice, as the pickup location told us that's where we had to return it to, even though we asked to drop off at the closest location to us.

DAKOTA A.
Clasificación:

First off I picked up the Uhaul and drive home loaded it and then got up the next morning to leave and had a flat tire. The guy who chased my tire said that it looked Lillie I had been driving on it for a while and I didn't notice it because the other tire behind it was taking the weight. Second I could glass all over in the truck that was in the seats and all over the floor from a previous window that had Been Broken and fixed. Third the trailer brake Mechanism cut through the trailer lights so I had no trailer lights once again. And the last thing that made it the worst was when I was clean it out the driver side rubber floor mat was untucked and I went to tuck it back in and there was a meth pipe underneath it.

Kelly H.
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El cliente no dejó un comentario.

Paul B.
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El cliente no dejó un comentario.

RYAN R.
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El cliente no dejó un comentario.

Jason W.
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The owner there was so unorganized. We had to wait two hours because he couldn't get anything right. When we got home (which was an hour away) we realized he didn't give us our blankets either so we had to go to another location. It was a mess. Also, the AC did not work in the truck so we had to drive in 110 degrees across country with no AC.

olusola A.
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Its HOT and SUNNY in Phoenix/Maricopa. I was not allowed into the office, and i transacted my business through the window. The deck had no shades, or coverings. I was out in the SUN for about at least 15 minutes, while the UHaul associate was in the air conditioned office attending to me through the window, while i was outside in the SUN. This is unacceptable. However the associate that attended to me was professional, cordial and friendly. FOR IMPROVEMENT: Build a shade or covering for customers, or allow them into the office until you do.

Robert B.
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Very convenient location easy pickup and drop off . Super nice people to deal with . This will be my spot for all future rentals. Would recommend to use them for all your rental needs.

GABRIEL C.
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Be more receptive to early return. Assist the customer with unhooking equipment and provide inspection of equipment being returned. Overall to receive any customer with better customer service.

Glenn A.
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Maintain the equipment far better, the trailer I got was very badly beat up forcing me to take many pictures of it to protect myself from damage assessments caused by other users.

kazi S.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

GILDARDO R.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

Cynthia L.
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El cliente no dejó un comentario.

Jeremiah N.
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Just dropped off trucks. There was no contact with any personnel!!

David L.
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El cliente no dejó un comentario.

Jason M.
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I was standing in line waiting behind 1 other customer, took about 20 minutes for the person inside the office to verify the customers address and phone number. The person inside came outside to talk with the first customer about some equipment on the customers truck. I asked is there anything special I need to do about dropping off? His reply was what are you dropping off? A car dolly. Him: Just put back where you found it. I didn't pick up from here anything special I need to do. Rudely says not unless you damaged it. So I left. I also have not received my deposit Return on the dolly Yet either.

Caitlin M.
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El cliente no dejó un comentario.

Paul H.
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El cliente no dejó un comentario.

Daniel Y.
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Great service, keep up the good work.

Ken B.
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El cliente no dejó un comentario.

Kelly D.
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El cliente no dejó un comentario.

Gregg J.
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El cliente no dejó un comentario.

dorthy A.
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There will be no more visits to this Uhaul. First, I was there getting helped and another customer came in and the man that was working there took that customer before me, even though he was already helping me. The man that worked there finally helped me and I thought the contract would be saved and I came back the next morning and he had to start all over again with another contract. Then the mileage was wrong on the truck. The gas was not full it was 3/4 and I did fill it up beyond full when I returned the truck and the man that worked there had to call in to change the mileage. Though I did tell him about the mileage and the gas before I took the truck. I heard him lying to the lady that he called saying the gas tank was on 7/8 when I took the truck and it was on 7/8 when I returned it. I thought all of that was very unprofessional.

Richard K.
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El cliente no dejó un comentario.

LARRY P.
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El cliente no dejó un comentario.

Mary O.
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El cliente no dejó un comentario.

JOHN Y.
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Good service

Theresa T.
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Nothing - the man who waited on us was extremely funny and helpful. Great experience

RICKY R.
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Does not apply

Jennifer D.
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Person handling rentals spent the nearly the entire time complaining about uhaul and their systems. It made everything slightly uncomfortable.

Sue S.
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We got a call from here wanting to know if the truck would be back on time since it was scheduled to go out 2 minutes after it got back. Thank God we didn't need to add an extra day onto our rental! Then we had trouble finding the location and it was WAY WAY out of the way. It wasn't the location I had chosen when I initially made the reservation; and it wasn't worth the aggravation when I could have dropped it off at numerous locations in our destination city. The gentleman was very nice about getting us our deposit back and on our way as quickly as he could despite being upset with Uhaul himself on the timing schedule.

French C.
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Yes the service was ok

MATHEW K.
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Rep at pick up location had several issues processing my reservation.

nelly S.
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Bad service, He said the system wasn't working

Jackie H.
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We had nothing but issues getting this uhaul! No one had my reservation, then they didn't have the truck I rented 6 weeks prior and I had to take a bigger truck across 11 states. Customer service SUCKED. They sent me to a uhaul 45min away from my house that was closed- just a TOTAL NIGHTMARE!!!!!!

Michael S.
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El cliente no dejó un comentario.

Tim E.
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Excellent. Very helpful

LUCIO S.
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El cliente no dejó un comentario.

Verner S.
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El cliente no dejó un comentario.

donald S.
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all is good Marc was great

daryl C.
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El cliente no dejó un comentario.

Lawrence M.
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El cliente no dejó un comentario.

Regina C.
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they had what i needed. business times were great

steve Y.
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El cliente no dejó un comentario.

Claudette S.
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El cliente no dejó un comentario.

kayti K.
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El cliente no dejó un comentario.

brenda k. | Overall Experience |
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Very friendly and nice. My trailer was secure in a locked area. Never worried about it being stolen the whole time I was there.

STEVE K. | Overall Experience |
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easy access to each lot.

Kelly H.
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El cliente no dejó un comentario.

CAROL D. | Overall Experience |
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Safe and great staff

Connie H.
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Great Transaction. Ryan was friendly, knowledgeable and easy to work with.

Ted S.
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El cliente no dejó un comentario.

Tascha K.
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El cliente no dejó un comentario.

GRETCHEN C. | Overall Experience |
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I was very happy with the quality and size of this storage facility. I found them to be very helpful and accommodating.

RALPH H. | Overall Experience |
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Very nice place and always helpful.

KEN K. | Overall Experience |
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The facility was secure

LARRY P.
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El cliente no dejó un comentario.

LARRY P.
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El cliente no dejó un comentario.

tom B.
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easy in and out access.professional,friendly staff

Kenneth B.
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servce was great as is.

Donald S.
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Mark did a great friendly job

Renita M.
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The gentleman who assisted us was so kind and thorough. It was a great experience. Easy, fast, and super helpful.

Marcia G.
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Great customer service and the truck was in great condition.

donald C.
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Excellent Customer Service!!!

Lisa C.
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El cliente no dejó un comentario.

cosmas O.
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I drooped the truck after hours so I was not attended by a personnel.

Darren Lee S.
Clasificación:

The overall cost to rent at uhaul is getting very high with all the add on costs.

Darren Y.
Clasificación:

Very helpful and friendly. Good customer service

DENISE E.
Clasificación:

The hitch which was installed by UHaul; upon attaching the trailer was about 1 inch from the road. The service rep was aware that we were driving cross county and did not provide excellent customer support. He should have recommended a taller hitch....he did not. Therefore the next day with the trailer full and not able to clear any foreseeable bumps in the road; we took it to the Chandler location....once again no one recommended a taller hitch...until my husband asked if a taller one was available. Only then were were told about a wide variety of heights that would easily fix our problem. So I would give both location a F minus...clearly neither GM's provided customer service. I would like to thank one of your roadside assistance associate...Christopher, who went out his way to help us get safety on the road.

David L.
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El cliente no dejó un comentario.

richard G.
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Over all everything was great. Except the AC in the vehicle did not work.

Linda L B.
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Very helpful, nice person. Will recommend them to anyone

Bruno F.
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El cliente no dejó un comentario.

NICKIE R.
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When you take money from my account with out my knowledge and not authorized .and no one never answered the phone when I called. I am turning this around..

ken B.
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Fix the access road....!!!!!!

ROBERT M.
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Staff was not knowledgeable about rental process. Or time frame. Or computer use Staff signed me out for a 24 hr rental but listed six hours on rental form Staff assigned me to return trailer to pick up location. I called the store and left messages which were not returned.

arnold L.
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It was a very good experience and we will rent from this location again. I can think of nothing that you could do to improve upon my experience. Thank you!

David C.
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El cliente no dejó un comentario.

Clarisse M.
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Very easy to rent from and very nice staff to deal with. I would totally recommend this location to anyone looking for a U-Haul location in the Maricopa area.

regalado R.
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Better Trainning, i spent iver 1hour in the office, brought back my rental before the next day and charged for an extra day I was 1 hour late. No compensation for waiting in the office. Never Ever Again

SYDNIE H.
Clasificación:

Was given a text that took me 23 MILES OUT OF MY WAY TO GET TO THIS LOCATION!!!!! When I dropped the truck off and was ready to go home, i was only 5.8 MILES from my house, and yet was given BOGUS address for drop out, again was 23 MILES out of my way.

richard D.
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El cliente no dejó un comentario.

Ron P.
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Experience was great and Ryan was very Gracious and helpful I would recommend this Location to anyone who is moving

Pamela A.
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El cliente no dejó un comentario.

GREGORY K.
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El cliente no dejó un comentario.

edward F.
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El cliente no dejó un comentario.

Tom B.
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El cliente no dejó un comentario.

Belinda H.
Clasificación:

super nice gentleman working there

Ted B.
Clasificación:

improve access road

walter S.
Clasificación:

Great customer support support friendly service

Dale A.
Clasificación:

El cliente no dejó un comentario.

Daphne A.
Clasificación:

El cliente no dejó un comentario.

KEN K.
Clasificación:

El cliente no dejó un comentario.

HOWARD M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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