Comentarios del cliente para Hudson Motors & Garage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hudson Motors & Garage

Grado total:

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Anthony H. en

Grado:

Decent customer service. Equipment in okay condition.

Corey C. en

Grado:

El cliente no dejó un comentario.

Connor C. en

Grado:

El cliente no dejó un comentario.

Ryan R. en

Grado:

Great and friendly service!

Alex B. en

Grado:

Staff was very friendly! Will certainly recommend to friends and family.

marcelene o. en

Grado:

Rick was VERY helpful especially since our original pickup was changed from Cedar Rapids to Solon.

John S. en

Grado:

Rick was absolutely wonderful and gave us great service. We would absolutely go back to him

DIANE H. en

Grado:

Great customer service. AAA+++

Janice B. en

Grado:

El cliente no dejó un comentario.

Keith F. en

Grado:

Rick in Cedar Rapids was awesome. My vote for U Haul employee of the year!??

richard h. en

Grado:

Great service. I was able to pick up the rental before my scheduled appointment.

Kathryn J. en

Grado:

Rick went above and beyond to help get things set up properly! was very helpful and friendly.

Justin T. en

Grado:

They went above and beyond to get the truck close to our location, then had it right in front and running when we got there. Highly recommend this location! Small town friendly service!

Jacob H. en

Grado:

Rick made sure we were well-prepared to handle our first time towing an trailer with a car on it. Extremely friendly and genuinely caring for our safety. He personally offered 24/7 availability for equipment help, and even called us midway through our trip to check on us.

richard h. en

Grado:

El cliente no dejó un comentario.

peter r. en

Grado:

El cliente no dejó un comentario.

Richard K. en

Grado:

The guy who helped us was very nice and helpfull very Knowledgeable

BILLIE M. en

Grado:

El cliente no dejó un comentario.

Zhaohui J. en

Grado:

El cliente no dejó un comentario.

Rhonda G. en

Grado:

Very friendly helpful people to work with

richard h. en

Grado:

El cliente no dejó un comentario.

Jeff F. en

Grado:

The gentleman there was awesome, very friendly and treated you like a friend from the moment we arrived. Would definitely do business there again.

David S. en

Grado:

El cliente no dejó un comentario.

ALAN G. en

Grado:

Rick was AWESOME. I called ahead to reserve an auto transport and he didn't have one. He went and picked one up for me at a neighboring location. He went out of his way to get a transport for me. He saved my day!!

Bolton L. en

Grado:

El cliente no dejó un comentario.

Andria E. en

Grado:

Very friendly excellent service!

Jeff G. en

Grado:

El cliente no dejó un comentario.

Zachary B. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Vincent B. en

Grado:

The location is sort of in the middle of nowhere, but the staff person was top-notch and very friendly. He was also quite helpful in making sure that everything was set up right.

Jason B. en

Grado:

Great customer service Rick in solon iowa is great

Dawn A. en

Grado:

Nothing is needed to improve or change this locations customer service!! Rick went above and beyound our expectations ! Our experience was great! He welcomes you like family. We will go out of our way next time we need to rent a moving vehicle just to rent from him!!! We highly reccomend his services!!!

Dawn A. en

Grado:

El cliente no dejó un comentario.

Jan B. en

Grado:

Great experience, perfect

Calvin b. en

Grado:

The representatives were superb and most helpful with solving my emergency needs! They even came and picked me up 30 minutes away. Above and beyond customer service! God bless them both.

Bolton L. en

Grado:

El cliente no dejó un comentario.

Roger K. en

Grado:

Rick is amazingly thorough and genuinely cares for his customers. Solon IA is a bit out of my way from Riverside, however certainly is my preferred UHaul location should I have a need in the future.

Greg W. en

Grado:

El cliente no dejó un comentario.

Julie K. en

Grado:

We were very satisfied with the whole experience.

babbs h. en

Grado:

El cliente no dejó un comentario.

Tim M. en

Grado:

Best location I’ve ever gotten a U-Haul from, Rick is the man and goes above and beyond for customers!

Kimberly H. en

Grado:

I had a horrible experience with my recent u-haul rental!! It had nothing to do with the person I rented from, or the location. I dont have a problem with either. The following is my complaint: On July 31, 2018, I rented a 15' uhaul truck to move from one city to another. I loaded the truck, secured it with a padlock for the night and parked the truck at my friend's business, which is at the back of his home. He is also a Deputy Sheriff. It rained 3" in our area that night, which was the reason I got a Uhaul truck in the first place. To keep my belongings DRY! When I opened the truck uo the next morning and started unloading, I discovered that everything on the left side of the truck was soaked in water! This includes but is not limited to a Queen-sized Sleep Number bed, including mattress, box spring and a headboard, 3-8x10 wool area rugs, several suitcases packed with clothes and other belongings, boxes of photographs, bags of linens, towels and bedding, etc...I was devastated!! I had purchased the insurance mind you. So I proceeded to unload the truck and took it back to the place I had rented it from. I explained the situation to Rick, the gentleman who rented me the truck. We both looked over the truck, trying to find the source of the leak. Finally, as he was standing inside the box of the truck, and I was standing outside on the ground, he said "You know what, pull the door down for a minute." Sure enough, he discovered the source of where the water entered the truck. From the rear of the truck, 2/3 of the left side of the roof had a long visible gouge/crease and several holes in it. It was apparent that someone had hit a low overhang and apparently didnt report it! Rick gave me all the information I needed to file a claim, since I did pay for the insurance. I took me 2 days to get through on the phone to Repwest, the insurance claim handlers. Brian, the man I talked with, took my information and said he would get back to me. Well, he did, via voicemail. He said they denied my claim because they do not cover water damage. WTF??? I don't have a lot of money. It cost me nearly $250 for the Uhaul & gas. Now you're telling me I have to go spend even more money to replace my things that were water damaged, which was of no neglect by me! How do you people sleep at night? I'm thoroughly disgusted! Kimberly Heber

Sue c. en

Grado:

Rick from Solon uhaul was great. He called to make sure the trip went ok and that we got the trailer dropped off without a problem. It was a pleasure dealing with him.

Lisa N. en

Grado:

El cliente no dejó un comentario.

Clifton M. en

Grado:

Very thorough & clean. Availability was excellent! I utilize this location everytime I am looking to move equipment!

Art M. en

Grado:

Great Customer Service!!!

Eric B. en

Grado:

The gentleman at this location was exceptionally helpful and had wonderful customer service I would highly recommend him.

ANDY W. en

Grado:

Rick is great to work with, super service.

George V. en

Grado:

I rented the trailer for a drop off in Iowa City, Iowa where my son goes to college and you had me go to Solon, Iowa about 12 miles from my son's house. Not happy about another bait and switch. Don't send an email confirming a location and then change it.

Shelia l. en

Grado:

Excellent customer service at Solon, Iowa. working with Rick was a pleasure!!

SCOTT R. en

Grado:

We rented a tow dolly at the last minute for a last minute unplanned trip. Rick, the owner, not only retrieved a tow dolly from another location quickly, but retrieved a second one when the first dolly had mechanical issues. This was all within 24 hours. Rick also was very helpful with instructions on use of the dolly. And he hooked up the dolly to our tow vehicle. I didn’t have to lift a finger.

Amy D. en

Grado:

El cliente no dejó un comentario.

Jeff M. en

Grado:

Drop off location not as close as made out to be

Delores B. en

Grado:

Thank you for all the help.

Nicholas H. en

Grado:

El cliente no dejó un comentario.

Dennis G. en

Grado:

El cliente no dejó un comentario.

david s. en

Grado:

El cliente no dejó un comentario.

Shawn B. en

Grado:

Everything was great! Owner very hospitable and helpful. Equipment was ready to hook-up!

Barb F. en

Grado:

The owner of the location went above and beyond and provided excellent customer service. We were disappointed in the trailer itself. It was very beat up, several dents and actual piece missing from the metal near the wheel well. The outside of the trailer was also so old that the graphic was faded, cracked and peeling. Disappointing for $172. Also, we don't understand why we were scheduled to deliver in Council Bluffs when there are several drop off points in Bellevue. Would have been much more convenient.

rick p. en

Grado:

They were very friendly and serviceable

Larry P. en

Grado:

I would highly recomend this place for any uhaul rental instead of the Coralville location. Even though you have to drive a bit it would definitely be worth it.

Joseph D. en

Grado:

El cliente no dejó un comentario.

Kathleen K. en

Grado:

El cliente no dejó un comentario.

rob k. en

Grado:

Rick kept in touch throughout the process and was very helpful and friendly. I have no recommendations for improvement.

Gary N. en

Grado:

El cliente no dejó un comentario.

Patrick W. en

Grado:

Best uhaul representative I've ever encountered, highly recommended!

Yocamma J. en

Grado:

El cliente no dejó un comentario.

Lisa L. en

Grado:

El cliente no dejó un comentario.

Robert D. en

Grado:

Rick did a great job in helping me with trailer. would definitely push friends and family his way.

JEFF D. en

Grado:

Rick went above and beyond when my moving plans had a change out of my control

Ray R. en

Grado:

There were no issues. The owner of Hudson Motors and Garage was sure I understood all aspects of the truck. He could not have been more helpful.

Brian E. en

Grado:

El cliente no dejó un comentario.

Casey D. en

Grado:

Rick is great and easy to work with! He was flexible and attentive to my needs.

doug h. en

Grado:

Great people!

ROGER P. en

Grado:

El cliente no dejó un comentario.

Steven b. en

Grado:

It was a pleasure to deal with Mike. Very friendly and thorough. made sure we had everything we needed. Explained all features of the truck and the agreement.

Noah C. en

Grado:

El cliente no dejó un comentario.

victoria g. en

Grado:

I have used the Solon Iowa location several times this year. Each time, I am greeted with a great smile, and equipment that is ready to go. I have not had a single bit of trouble, and would call again myself, or recommend this dealer to anyone who needs a U-haul rental.

Tracy K. en

Grado:

El cliente no dejó un comentario.

Lisa N. en

Grado:

I don't have any improvements. Rick was extremely easy to work with and did a great job for us.

Marcia B. en

Grado:

Rick at the Solon location was very organized and helpful. He was ready for us when we arrived. Our pick up went quickly and smoothly.

Scott D. en

Grado:

El cliente no dejó un comentario.

Art M. en

Grado:

El cliente no dejó un comentario.

DIANNA A. en

Grado:

Rick at the U-Haul rental in so when I wear was very accommodating took care of my needs was able to get the truck back to him early so that the next person in line could use it thanks so much for your help break I'll be back

Colleen S. en

Grado:

El cliente no dejó un comentario.

ANDY W. en

Grado:

Excellent service from Rick. He is great to work with truly cares about providing top level customer service.

Michael M. en

Grado:

Rick is truly a great businessman and looks out for the customers, and is willing to go the extra mile to ensure that they are taken care of. My military discount was not applied so he took the time and effort to ensure that I got it and that I was taken care of.

Pat C. en

Grado:

Wow very friendly and helpful. Made a very long and hard day turn out wonderfully. I would not hesitate to recommend this place to a friend. They made my day.

Stephen P. en

Grado:

El cliente no dejó un comentario.

Jodi D. en

Grado:

This process went GREAT!!!! The gentleman made it very easy and painless for me.

Victor B. en

Grado:

Hire more people who are as helpful as Rick was, and you will dominate the moving market even more. He was a great help.

Priscilla C. en

Grado:

Friendly staff and accomodating.

Jeff D. en

Grado:

This location is the best of multiple U-Haul locations we've used in the past. Mr. Hudson is the friendliest and most accommodating representative your company could ask for

Margie P. en

Grado:

Everything was great.

Rob H. en

Grado:

work on the computer system

Diane K. en

Grado:

Rick was wonderful to work with...

victoria g. en

Grado:

Rick is a caring and eager to help operator of this u-haul service. While I was there, he was going above and beyond to help another customer who having technical problems which hadn’t even come from his location. You don’t see this anymore. I will be back!! And will recommend him to anyone local.

Laura B. en

Grado:

El cliente no dejó un comentario.

Jacob S. en

Grado:

El cliente no dejó un comentario.

Jolene S. en

Grado:

Convenient and very friendly