Customer Reviews for Hp Car Accessories & Atv Sales
(U-Haul Neighborhood Dealer)

865 reviews

414 E Tyler St   Athens, TX 75751
(Post Offic)

(903) 675-3101

Office Hours

  • Mon-Fri: 8:15 am–6 pm
  • Sat: 8:15 am–3 pm
  • Sun: 10 am–3 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(903) 675-3101

414 E Tyler St
Athens, TX 75751
(Post Offic)

Services at this Location:

Office Hours

  • Mon-Fri: 8:15 am–6 pm
  • Sat: 8:15 am–3 pm
  • Sun: 10 am–3 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

William McCarter 
Rating:
4.0

App had incorrect information about key lockbox. Had to call CS. Location is very crowded and chaotic and lacked adequate parking spaces.

MICHAEL MILLER 
Rating:
1.0

Customer did not leave a comment.

Sylina Hernandez 
Rating:
5.0

I’ve rented equipment here at least 20 times and the customer service is ALWAYS impeccable!

Jason Walker 
Rating:
5.0

Customer did not leave a comment.

Chris St. Valentine 
Rating:
5.0

Customer did not leave a comment.

Jean Godwin 
Rating:
4.0

Customer did not leave a comment.

Rosemary standerfer 
Rating:
3.0

This location is crowed inside and out. The employees are not very friendly.

Tammy Truss 
Rating:
4.0

Customer did not leave a comment.

BRUCE BANDY 
Rating:
5.0

Customer did not leave a comment.

Mary Reppond 
Rating:
2.0

We told him we only needed 1 day instead of the 2 days we reserved. He said well normally I don’t take that off but will this one time. Told him we would bring back before they closed. Sign said 6 pm. We got back to drop off at 4 pm. No one was there. We needed to leave it but didn’t want to pay the 20 after check in fee. So called Adam’s surplus who is who I wanted to use in the beginning. All plains the situation he said bring it to us we will take good care of you. Omg saved us with not having to deal with it the next morning. I will never use Hp Car uhaul again. I will stay with Adam’s surplus.

Bo Vaden 
Rating:
1.0

They had closed early and I had to self check out

MICHAEL WHARTON 
Rating:
5.0

Customer did not leave a comment.

Herman Petker 
Rating:
5.0

Not enough space to pickup and return equipment.

richard smith 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Inman 
Rating:
5.0

They were wonderful. They helped us price ship. They helped up drop off location shop. I wish all locations were as friendly and accommodating as the man that helped us!!!

Elizabeth Wierzbicki 
Rating:
4.0

Very professional and nice good people. Thanks

Richard Hernandez 
Rating:
4.0

Customer did not leave a comment.

Christopher Bischoff 
Rating:
5.0

No comments

James Pruett 
Rating:
5.0

Customer did not leave a comment.

Chad Allen 
Rating:
5.0

Easy, quick interaction.

James Holloway 
Rating:
5.0

Customer did not leave a comment.

James E Vandenburg 
Rating:
5.0

Customer did not leave a comment.

Ray Randall 
Rating:
5.0

Customer did not leave a comment.

steven cooper 
Rating:
3.0

The lot was a bit crowded. There wasn't much room to park the truck

BILLY Brewer 
Rating:
5.0

No improvement needed - great experience!

Gailene Jaques 
Rating:
4.0

Parking lot was full of vehicles so parking return truck a challenge to not block anything, I understand it’s a business that I’d doing U-Haul as secondary, but if so need to be a bigger lot

Kenneth Clark 
Rating:
4.0

Customer did not leave a comment.

Brian Radack 
Rating:
3.0

The lady at the register was very nice. The man running the place was distracted and did not do the prior damage report, odometer and fuel review. Truck wasn't cleaned between renters. Not filthy but not clean. It was an okay experience. Not great but not terrible. Room for improvement but beats the Uhaul "smoke room" in Terrell!

Ligia Galo 
Rating:
1.0

Customer did not leave a comment.

Carl Coggin 
Rating:
3.0

Not necessarily for customer service…that was great. I am very concerned about the truck itself. Felt like it was going to die in me lots if times. More specifically when I would slow down (for a stop).

Norma Thompson 
Rating:
5.0

Customer did not leave a comment.

Edward Seymour 
Rating:
5.0

Quick and friendly service. Singh was super helpful and made sure that our refund was granted.

Susan Scott 
Rating:
2.0

12X6 open trailer was full of dirt and pulled like it had unbalanced square tires. Very frustrating vibration for 4 hours to my pulling vehicle and to my load. It was extremely violent with and without the load. The equipment should not have been in service.

Danny Williams 
Rating:
3.0

The man acted like he was too busy to listen to us. Took the key to the truck and waved us on.

Tammy Truss 
Rating:
5.0

I was greeted politely, helped quickly, and there was no issues at all. I was checked out very quickly and was able to be on my way. That was appreciated after a long day of moving and unloading the trailer. Another example of great service!

Ian Richmond 
Rating:
5.0

Customer did not leave a comment.

Steven Brown 
Rating:
5.0

Customer did not leave a comment.

Cody Bell 
Rating:
5.0

Customer did not leave a comment.

Harold Mangum 
Rating:
5.0

Customer did not leave a comment.

Tommie Lanier 
Rating:
5.0

Quick easy transaction at pickup and drop off, thank you.

George Stillwell 
Rating:
5.0

Customer did not leave a comment.

Joseph Durrett 
Rating:
4.0

Ok place I would go back

Richard Hernandez 
Rating:
4.0

Didn't have the moving blankets that I needed for the move.

BUTCH BROWN 
Rating:
4.0

Customer did not leave a comment.

mike parkhurst 
Rating:
5.0

Customer did not leave a comment.

Courtney Chitty 
Rating:
5.0

Absolutely awesome service

Kevin Caudill 
Rating:
5.0

All good. Quick and easy.

Darryl Cremer 
Rating:
5.0

Awesome customer service!!! Super helpful!

ROY SANDERS 
Rating:
5.0

Customer did not leave a comment.

Ronald Roy 
Rating:
2.0

Crowded with other business stuff . No parking for U-Haul equipment or customers. Staff was rude and unhelpful.

Steven Holder 
Rating:
4.0

Customer did not leave a comment.

Charles Chretien 
Rating:
5.0

Customer did not leave a comment.

John Lovelady 
Rating:
5.0

Customer did not leave a comment.

Louie Criner 
Rating:
2.0

The people were great. The equipment was perfect. The online reservation process was a nightmare. It took two hours to find it and wound up going 15 miles and two towns over to get it.

Alan Short 
Rating:
4.0

Customer did not leave a comment.

Nancy Goza 
Rating:
4.0

Customer did not leave a comment.

Jesse Donelson 
Rating:
5.0

This was the 3rd UHaul place to get the truck , according to the first 2 places , UHaul just decided to pick up the truck and not let the customer know . How can they just blow off the customer like that , this was not right because I was really needing that truck , then I had to drive further than I needed too.

Joe Montez 
Rating:
5.0

Not alot of improvement that needs to be made here. Customer service was great, agent went out of his way to make sure I had the 2 trucks that I needed for my move!

angie rumbo 
Rating:
3.0

The website gave 3851 st hwy 31, Athens,tx 75752 as a close option to drop off. This business is no longer servicing U-Haul. They were helpful in assisting us based on their knowledge of the area. HP was accommodating is our drop off. Please fix your website!

scott ketcham 
Rating:
4.0

Customer did not leave a comment.

Dawn Foreman 
Rating:
5.0

Thank you for the fast return and the help in getting the car off the trailer.

Sandra Miarecki 
Rating:
5.0

Customer did not leave a comment.

Lisa Bornsheuer 
Rating:
5.0

Customer did not leave a comment.

James Vandenburg 
Rating:
5.0

Great customer service

James Vandenburg 
Rating:
3.0

Customer did not leave a comment.

Teresa Morgan Martin 
Rating:
5.0

Customer did not leave a comment.

Dana Santelli 
Rating:
5.0

Customer did not leave a comment.

Erika Cardenas 
Rating:
3.0

Customer did not leave a comment.

adam adair 
Rating:
5.0

Customer did not leave a comment.

Tracy Schutz 
Rating:
5.0

This is the best UHaul in the area thanks always

Russ Sharpe 
Rating:
5.0

Was perfect!

NANCY ANDREE 
Rating:
5.0

Customer did not leave a comment.

Daniel Jaquish 
Rating:
5.0

Customer did not leave a comment.

Celia Richardson 
Rating:
2.0

Customer did not leave a comment.

Stella BarclayDelzer 
Rating:
5.0

Some confusion over trucks

Aimee Burks 
Rating:
5.0

Customer did not leave a comment.

Kelley Meeker 
Rating:
5.0

Nothing needs to change!

ROY SANDERS 
Rating:
5.0

Customer did not leave a comment.

Bridgett Richard 
Rating:
5.0

The location needs better/more parking. Their lot is very cramped with several related businesses sharing the space. The customer service we received was excellent.

Joseph Hesseltine 
Rating:
5.0

We are a local moving company that utilizes UHauls when needed. We originally had our rental set for another location and at the last minute discovered they no longer rented UHuals so we had to urgently switch locations. The staff worked quickly to resolve the issue and get us on the road. Thank you! We will be using you again soon!

Sheryl Stephens 
Rating:
5.0

Customer did not leave a comment.

Harry Budow 
Rating:
3.0

Customer did not leave a comment.

Kenneth McMurray 
Rating:
5.0

Customer did not leave a comment.

SATINDERJIT AVAIRA 
Rating:
5.0

Customer did not leave a comment.

Herman Petker 
Rating:
5.0

Customer did not leave a comment.

James Pruett 
Rating:
5.0

Don't need any improvement. Good folks to do business with. Singh is really top notch to deal with

Jim Long 
Rating:
5.0

The location does not have enough room to park the vehicles, or a place when you bring them back.

Sherrie dune 
Rating:
5.0

The drop off was super easy. Quick and easy.

Scott Farris 
Rating:
3.0

Dropped off after hours. Did not speak to anyone.

Kevin Hoopman 
Rating:
4.0

All was good

Joseph Mosley 
Rating:
5.0

Customer did not leave a comment.

BUTCH BROWN 
Rating:
5.0

This location has tremendously helped our company which had two unfortunate experiences with a dealer in the same area. Hp came through for us when we needed them too and we sincerely appreciate them. We have shifted all of our company's rentals to the Hp location in Athens. A special thank you to the young lady at the front desk and the manager; extremely professional and efficient.

Jeffrey Mullins 
Rating:
5.0

Customer did not leave a comment.

James Richards 
Rating:
4.0

Customer did not leave a comment.

Cyndi Clark 
Rating:
5.0

Nothing at all. This has to be the BEST U-Haul dealer I have EVER stumbled onto and I'm 64 and have used U-Haul for almost every move with the exception 45 years ago or so there was a company called JarTran but no longer in business. Thank you all so much.

ISAAC GARCIA 
Rating:
3.0

Customer did not leave a comment.

Cne Edwards 
Rating:
4.0

The truck was damaged on the side. The cab had a foul odor. The bed had not been swept.

Jim Richards 
Rating:
1.0

There was not enough mileage for my travel

Herman Sanderford 
Rating:
3.0

Extremely crowded with other businesses. No room to maneuver to hook up the trailer or even park. Very frustrating.

Barbara Foster 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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