I couldn't go into the store because there was a vicious dog in there which prevented me from being able to inspect the truck myself. I had to give the employee my license and my debit card and let him walk away with it into the shop. He could have been taking a picture of my information because I had to wait in the car due to the dog being in the shop. Customer service was terrible.Francie J.
Customer Reviews for Houston's Auto Sales & Spa
(Distribuidor de U-Haul del vecindario)
Chicago Heights, IL 60411
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 3 p. m.
- Dom.: cerrado
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Joseph H.
Every dealership was fine. The counter-people were lovely. There was a real snafu at UHaul distributionâ€"no trucks available at preferred location (there was), couldn't understand the contract, ignored the reservation for an appliance dolly (had to go to 3 locations to rent one). Again, the counter-people at each dealership were lovely. The problems existed higher up.Dianne S.
I didn't receive a paper copy of my receipt upon checking in... The advisor told me he would send my receipt via email and I didn't receive it. I only received a receipt via email from check out.Tresura F.
El cliente no dejó un comentario.Rudolph O.
He is awesome. Very nice, polite just wonderfulPREEYAH H.
They toke more off my cardbernard H.
Service was friendly bit even after I did express check in, I still had to wait an hour at the location. They could not get logged into their system.Ricky H.
They were very helpful and accommodating.. glad they were close to where I live..Suzy W.