Comentarios del cliente para Housers Family Auto Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Housers Family Auto Center

Grado total:

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Scott B. en

Grado:

It took me a long time to find the location where I was dropping the trailer. There were no signs on the building and no uhaul equipment in the yard. They wanted me to park the trailer behind the building. I had to tow the trailer in between a number of cars to get to the area they wanted it parked. They did not help me in any way by moving cars or by helping to unhitch the trailer. Would not recommend this location for anyone renting uhaul equipment.

DAVID B. en

Grado:

El cliente no dejó un comentario.

Bruce A. en

Grado:

Had a electrical short in the lights. Had to stop every 100 miles to install a new fuse

Catherine G. en

Grado:

The people at the pick up location were very good. BUT I made the reservation almost 2 weeks ago!!! On Monday, July 22, I received a text telling me that the pick up site was changed to Norristown, PA. It is an hour plus drive from where I requested to pick up the trailer!!!! I called your customer service and spoke to them. They made another reservation. When I received the text it said I was to pick up in Fremont, CA!!!!!! I live in Delaware and have to move some items from my daughter’s in Kennett Square, PA. I called your customer service center again. Later the evening I received a text telling me to pick up I. Nottingham, PA. Still some distance from Kennett Square, PA. It has been a terrible experience dealing with U-Hual! Why have people make reservations on line if all you do is change the pick location on them and the drop off location!!!! If Penske rented trailed that’s who I would use!!!

JOhn K. en

Grado:

The staff were very kind and helpful!

Russell A. en

Grado:

Site was excellent. Friendly and helpful.

Mary K. en

Grado:

Provide straps and blankets or tell customers to provide their own.

John S. en

Grado:

El cliente no dejó un comentario.

Cathy C. en

Grado:

El cliente no dejó un comentario.

gary s. en

Grado:

El cliente no dejó un comentario.

Tom k. en

Grado:

El cliente no dejó un comentario.

Kevin S. en

Grado:

El cliente no dejó un comentario.

Kevin S. en

Grado:

Drop off only. Did not meet anyone

Michael G. en

Grado:

Put registration materials in your vehicles.

Parley H. en

Grado:

El cliente no dejó un comentario.

Jay N. en

Grado:

El cliente no dejó un comentario.

Roderick K. en

Grado:

The truck was returned after closing hours on Saturday and the keys left in the drop box. On Tuesday, I received an email that the truck had not been returned. I drove to the facility and the representative said that U-Haul was not supposed to have drops at the location unless it was a mobile drop. He stated there was no way to know that a vehicle was left. When you walked out the front door and looked to the right, the vehicle was parked in the opposite direction as the other vehicles on the lot. I wasted my time to return the vehicle on time and then having to follow-up because the obvious was ignored.

Paul M. en

Grado:

This location is the only place I will rent from. Mike was truly an awesome person to deal with...