Customer Reviews for House to Home Inspections
(U-Haul Neighborhood Dealer)

23 reviews

24593 Royalton Rd   Columbia Station, OH 44028

(440) 236-3141

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(440) 236-3141

24593 Royalton Rd
Columbia Station, OH 44028

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Daniel Winrod 
Rating:
1.0

Pros-the truck I rented was in good shape and drove well. It was the right size for our needs thanks to Ayana at 1-800-GoUhaul. Cons-the pick up location was in a tiny home inspection company. My nephew and I stepped into the building and it was a filthy mess-looked like a hoarder lives there. Open bags of snacks strewn around the floor with food spilled out, garbage and mess everywhere. The smell was horrible. The owner came from a back room after I called out “hello” several times. He came out in his sock feet. Did the transaction from his phone that he was having trouble with, it took forever. My nephew was to be the driver-the owner sent a link to my nephew’s phone to enter his driver’s license. The link was not working and it also wanted access to his photos, etc. It was totally frustrating, and taking so long, we ended up skipping that and I just drove the truck all day. I would not recommend this location at all to rent a U-Haul.

Donna Overy 
Rating:
5.0

Customer did not leave a comment.

John Vargo 
Rating:
5.0

Customer did not leave a comment.

Donald Keller 
Rating:
5.0

Customer did not leave a comment.

Michael Vraja 
Rating:
5.0

Customer did not leave a comment.

Lynne Cahal 
Rating:
3.0

Customer did not leave a comment.

Patricia Fisher 
Rating:
4.0

overall good experience, only negative is truck had 1/4 tank of gas and had to fill up right away taking time from my move.

christopher spencer 
Rating:
5.0

Customer did not leave a comment.

Eileen Smalley 
Rating:
5.0

Customer did not leave a comment.

Donna Imhoff 
Rating:
5.0

Staff came outside to meet us and made drop off super easy!

Samantha Murray 
Rating:
4.0

Customer did not leave a comment.

ERIKA KLEINFELD 
Rating:
5.0

Customer did not leave a comment.

juan marcano 
Rating:
5.0

Customer did not leave a comment.

Brian Adams 
Rating:
2.0

Location had no dollies or furniture pads which I ordered & Uhaul confirmed.

Peter setcoski 
Rating:
5.0

Customer did not leave a comment.

JOSEPH DI CENZO 
Rating:
1.0

Absolutely worst location. The man did not have a mask on, place was filthy and smelled like cats, the clerk was in his pajama's, and was suppose to be a contactless pick and it was not. Got charged for a dolly that was not on the truck. Absolute worst EVER!!!!!!

Kimberly Tylosky 
Rating:
1.0

Staff at this location needs additional training.

Michael Dudas 
Rating:
3.0

Customer did not leave a comment.

Robert Hyneman 
Rating:
2.0

They used credit card that was used for supplies online, not the one I handed them to use. They also added insurance to my total that I did not want nor asked to have added.

Douglas Drake 
Rating:
3.0

Dropped off after hours. Love app that allows us to do this.

Nock asad 
Rating:
5.0

Customer did not leave a comment.

Emily Gutierrez 
Rating:
2.0

Customer did not leave a comment.

Trevor Parks 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top