Customer Reviews for House Of Beauty
(U-Haul Neighborhood Dealer)

1,063 reviews

431 Broad St   Sumter, SC 29150

(803) 720-5669

Office Hours

  • Mon: 9:15 am–2 pm
  • Tue-Sat: 9:15 am–5:15 pm
  • Sun: 12 pm–4 pm

Services at this Location:

Contact Us

(803) 720-5669

431 Broad St
Sumter, SC 29150

Services at this Location:

Office Hours

  • Mon: 9:15 am–2 pm
  • Tue-Sat: 9:15 am–5:15 pm
  • Sun: 12 pm–4 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

THOMAS P. 
Rating:
5.0

Customer did not leave a comment.

Carlos W. 
Rating:
5.0

There was a lot of pollen on the inside of the vehicle and you couldn't make any adjustments to the seat but it got the job done.

Carolyn A. 
Rating:
5.0

Customer service was fast and pleasant. I will return to this location again.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

Tiffany D. 
Rating:
5.0

Customer did not leave a comment.

Sean F. 
Rating:
3.0

Customer did not leave a comment.

DaeBreaun G. 
Rating:
5.0

Customer did not leave a comment.

Emily R. 
Rating:
5.0

Customer did not leave a comment.

Allen B. 
Rating:
4.0

clean the exterior and interior of truck.

Ceaser T. 
Rating:
5.0

Great experience once again from start to finish.

Lester M. 
Rating:
5.0

Great service and easy to use!

Tavarius H. 
Rating:
5.0

Customer did not leave a comment.

Donyell B. 
Rating:
5.0

Customer did not leave a comment.

Shamilla W. 
Rating:
5.0

Owner was amazing

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY J. 
Rating:
5.0

Customer did not leave a comment.

Patrick F. 
Rating:
5.0

Customer did not leave a comment.

david M. 
Rating:
1.0

I've rented uhaul in the past but I will never rent again at this location!! turn truck in the same day I rented put keys in the drop box next day Sam (location owner) called saying when am I going to return the truck I then went there to talk to him he has camera's all over property he kicked me off his property! I called police I know I returned truck! Sam charges my card in multiple transactions over $2,000 he kept extending my return date meanwhile telling me I needed to report truck stolen I kept calling uhaul asking why so much in charges they treated me as if I really did not return truck done my own investigation I found truck at a different location witness states 3 Mexican Males returned truck @ 7am on 2/15/24 at that location mind you I dropped this truck off put keys in drop box Wednesday 7:20 pm on 2/14/24 they looked suspicious witness also stated. Before I found this truck I had been told by Robert area manager he was going to look at the camera at Sam store if he did not see me returning the key he would have to press charges against me right! God took me to this other lot to find the truck not to mention the truck had a tracking device on it so they knew the location the entire time just thought I wasn't smart enough to do my own research and how Robert just swept everything under the rug Sam thought he was going to take my money and get away with what he done anybody that knows this area knows this man watches you like a hawk when you enter his location bank fraud also insurance fraud I wanted to put my story out here because this was dead wrong if him and the area manager of uhaul I will never rent from this company ever again please stay away from this location!

Sweat J. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
3.0

Customer did not leave a comment.

Shamilla W. 
Rating:
5.0

Customer did not leave a comment.

TODD G. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA W. 
Rating:
5.0

Super friendly and helpful.

Barney O. 
Rating:
5.0

Dropped off the Uhaul here. All went well. Smooth process. We swept the back of the truck and had right amount of gas and mileage. We were out in no time without any extra fees.

Heather T. 
Rating:
5.0

Customer did not leave a comment.

Takeemia M. 
Rating:
5.0

Customer did not leave a comment.

Carlos W. 
Rating:
5.0

Customer did not leave a comment.

Dalil R. 
Rating:
5.0

Customer did not leave a comment.

Jerry W. 
Rating:
5.0

Customer did not leave a comment.

Jerry W. 
Rating:
5.0

Customer did not leave a comment.

Jerry W. 
Rating:
5.0

Nothing at this location, I was well pleased with this location, and would highly recommend a friend, and family, and relatives, and the agent was very nice and friendly, I couldn't have picked a better place.

Darrell P. 
Rating:
5.0

Customer did not leave a comment.

Lexus F. 
Rating:
5.0

Customer did not leave a comment.

Bregettez G. 
Rating:
1.0

Get rid of this U-haul location!!

Garry F. 
Rating:
5.0

Used Dropbox they were closed

Tonya H. 
Rating:
5.0

Customer did not leave a comment.

Angela and Moniq K. 
Rating:
5.0

Customer did not leave a comment.

Lawrance C. 
Rating:
5.0

Customer did not leave a comment.

Angel V. 
Rating:
4.0

Very courteous, prompt knowledgeable and professional service. A great hidden gem found for my uhaul needs!!

Sharron B. 
Rating:
4.0

Customer did not leave a comment.

Sally W. 
Rating:
5.0

Customer did not leave a comment.

Randolph P. 
Rating:
5.0

Nothing

James E. 
Rating:
4.0

Owner is friendly and easy to work with. Plenty of room to maneuver a trailer (in and out). Being open on Saturday is a huge help. Thank you

Leon G. 
Rating:
4.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

Angel H. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Everything was excellent…. Customer service was great!!!!

PATRICIA W. 
Rating:
1.0

I feel like I was over charged for one The truck was dirty and needs an alignment And they need to be up front about prices versus telling you you'd be refunded back the extra money spent

Ivory P. 
Rating:
3.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

Thank you Sam ,

Elijah L. 
Rating:
1.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

Cordell H. 
Rating:
5.0

Very satisfied with the overall experience, both the truck and the person who helped me.

Alexandre M. 
Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
3.0

The owner is rude and impatient

Daishaun R. 
Rating:
5.0

Nothing! Mr Sam is very kind, quick and professional. The Uhaul scare always clean.

Latisha C. 
Rating:
5.0

Nothing that I can see

Wanda W. 
Rating:
5.0

I couldn't have been more happier. Just GREAT.

Lester M. 
Rating:
5.0

Customer did not leave a comment.

Patrick V. 
Rating:
4.0

Credit me back my mileage fees. You charged me for 100 miles each time and I drove about a total of 25 miles both times.

Roger B. 
Rating:
5.0

Customer did not leave a comment.

Johnnie B. 
Rating:
4.0

Everything was great

Eddy C. 
Rating:
3.0

Roaches in the truck.

Virginia M. 
Rating:
5.0

Customer did not leave a comment.

Elijah L. 
Rating:
4.0

Truck was a bit smelly but mechanically solid and did the job well. The man at the shop was friendly and helpful. Need more pickups in inventory due to high demand

TAYLOR N. 
Rating:
5.0

Great customer service from the local dealer. I will use this location in the future.

Kimberly M. 
Rating:
5.0

Excellent service

Palmer R. 
Rating:
5.0

Outstanding as always

Fernando A. 
Rating:
5.0

Customer did not leave a comment.

chris M. 
Rating:
5.0

Always super helpful and works with yah.

THOMAS J. 
Rating:
4.0

Customer did not leave a comment.

Pamela M. 
Rating:
4.0

Keep up the good work.

Johnny P. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Actions speaks louder than words ,6 time i have used him .he my go to guy for rentals A+++

Fernando A. 
Rating:
5.0

Keep up the good work.

Eugene J. 
Rating:
4.0

Customer did not leave a comment.

Patricia S. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Customer did not leave a comment.

Candace C. 
Rating:
5.0

Sam have the right equipment

desmond B. 
Rating:
1.0

Truck was in terrible condition. I had to dispute every aspect of the truck. The location owner still managed to cheat me out of the 100 dollar cleaning fee. I had no support from uhaul. The contract was closed out hours before they ever even launched an investigation -- if they ever actually performed one. This was an awful experience. I've been a loyal uhaul customer for years, but no more. I'm never renting from uhaul again, and I'm closing out my storage unit that I have with yall. I am very frustrated and disappointed by this God awful rental experience.

Whittier W. 
Rating:
3.0

Do maintenance on vehicle. The antenna was broken off,truck. It vibrated violently empty.door panel was missing screws so flapped creating a loud annoying rattle. After putong gas in i got an engine light.I checked the oil was a quart low i added one quart. This truck has 191,000 milees on it maybe time for retirement.

Eric C. 
Rating:
4.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Courtney B. 
Rating:
5.0

Customer did not leave a comment.

Jameka B. 
Rating:
1.0

have fully functional vehicles.

Chad S. 
Rating:
5.0

Sam was great. Excellent service.

Angela R. 
Rating:
4.0

Customer did not leave a comment.

Ginnifer E. 
Rating:
5.0

Customer did not leave a comment.

Tashauna W. 
Rating:
5.0

Great place to use for your moving. Very professional and customer friendly. Thanks U-Haul for making this a good experience.

Tom S. 
Rating:
5.0

You cant inprove on something great,that way i rented for here 4 times ,and will keep renting from him again and again

Fernando A. 
Rating:
5.0

Customer did not leave a comment.

Diamond G. 
Rating:
5.0

Great for after hours drop off

Seth J. 
Rating:
5.0

Customer did not leave a comment.

Kay H. 
Rating:
5.0

Customer did not leave a comment.

Lonnie L. 
Rating:
5.0

Keep up the good work.

BARBARA D. 
Rating:
5.0

Make sure all the various sizes of vehicles are always available at any point in time

Celestine M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top