Customer Reviews for House of Bargains Rent It Center
(Distribuidor de U-Haul del vecindario)

349 comentarios

5505 Business 50 W   Jefferson City, MO 65109
(2 1/2 west of Apache Flat Ext and Hwy 50)

(573) 635-7872

Horarios de la ubicación

  • Lun. - dom.: 10 a. m. - 5 p. m.
Horario especial
  • 5/29/2022 - 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(573) 635-7872

5505 Business 50 W
Jefferson City, MO 65109
(2 1/2 west of Apache Flat Ext and Hwy 50)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 10 a. m. - 5 p. m.
Horario especial
  • 5/29/2022 - 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
1.0

Upon arriving to the store the U-Haul area was closed off… I had to speak with one of the regular store representatives who had to find the person to look at my truck. After seeing me the representative asked me for my keys and then did not do a walk-through with me or give me any type of paperwork letting me know that I was cleared… Once leaving I checked my bank account and noticed that there was $63 missing from my account. The representative told me to leave and that he would be emailing me. It was not communicated to me that my truck needed a cleaning fee especially since I clean the truck previous also I had the gas gauge right in the same Area that it was in when I picked up my truck originally from the U-Haul store in Kentucky and was charged $40 for gas. This was my worst experience ever with a rental truck especially since I was not informed of things ahead of time and this caused my rental to be more expensive than it needed to be. Also I feel that I was not communicated to you nor did I sign any contracts with the store that I drop my truck off at

Cristina T. 
Clasificación:
5.0

Alexa was great!

James G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
3.0

Our reservation was changed to this location at the last minute and we had to make a 1.5 hour round trip just to pick up the truck. That was very aggravating.

Joe B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B. 
Clasificación:
3.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROGER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
3.0

I got a call at 8:30 that my location has been changed to a location to 40 miles from the original pick up location, which I was set to pick up at 9 and my movers were set to arrive at 10. So I got my 10-month-old ready to tote him along, as we had no one able to watch him. We arrived at the location our GPS took us too, but come to find out there were 3 locations in the city. We finally located it and the staff was nice and informative. However, by the time we got back with the truck to let our movers in, they had been on the clock for 1.5 hours.

Ivory B. 
Clasificación:
3.0

A truck for long haul should have cruise control! Also the truck was so noisy that trying to use the radio was a waste of time. Other than that, I am satisfied.

ERNEST E. 
Clasificación:
3.0

El cliente no dejó un comentario.

LYRIK M. 
Clasificación:
1.0

I was charged for cleaning truck when I cleaned truck

Latrice L. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael G. 
Clasificación:
5.0

Thanks for your help. Very helpful and made our move easy!

Kevin R. 
Clasificación:
5.0

Nothing!

OGNJEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will P. 
Clasificación:
3.0

Faster Service

CALVIN C. 
Clasificación:
5.0

Next time if you're going to change the pickup location you should probably notify the customer so I'm not going on a wild goose chase across town trying to find the correct location. All of the correspondence I had received from U-Haul indicated that my pickup location was on Ellis Street across town.

TIMOTHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
3.0

El cliente no dejó un comentario.

TAMMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

Great people and fast and easy service!

matthew S. 
Clasificación:
5.0

It was great to do business with the business owner and I will be back.

CHARLES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew J. 
Clasificación:
1.0

We have rented U-hauls for about 3 years now, often for our business haul. This location has now charged us twice for after hour service on return of U-haul enclosed trailer when they are not open on Sunday to return. We have never received these charges/fees from any other places we have rented. Very disappointed in this location, and will not recommend this place to anyone.

JOHN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jordan T. 
Clasificación:
4.0

Keep good employees who care about the customer. Keep prices low.

WALTER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

tracy S. 
Clasificación:
4.0

The point of contact (Alan) knew his business. He went and retrieved the 5x8 trailer, hook it up and performed safety check. I did request the reservation be changed from 4 day to 7 day, but was told,"It would be alright. They are more concerned about destination and if it exceeds the usual 7 day rental on one ways." Overall, a very good experience and would rent again from him.

Richard H. 
Clasificación:
4.0

There was a small amount of trash in the trailer and it smelled a little but other than that it was as expected. Staff was friendly and informative. He even attached the trailer to my vehicle for me.

Jonathan M. 
Clasificación:
3.0

Staff was helpful assisting with loading our car onto the auto trailer. They did not have the dolly we had on our order and the truck had not been cleaned. It was dirty in the cab and loading area. But it got the job done.

RUNE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUDIE P. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANI D. 
Clasificación:
4.0

El cliente no dejó un comentario.

karen E. 
Clasificación:
5.0

This is an excellent agent and at a great location.

Milton B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna O. 
Clasificación:
5.0

There is only one person there and we had to wait on him because he was loading a truck and couldn't here the page.

Michelle H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip L. 
Clasificación:
3.0

I was not there to drop truck off so i cant comment on this location.

robert B. 
Clasificación:
4.0

Nothing.

Ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

The customer service representative was absolutely fantastic! I could not have asked for better help, assistance and kindness, which was really needed this particular day. He is invaluable!

Diane F. 
Clasificación:
5.0

Allen was a top notch customer service agent. He made sure that I had everything that I needed and offered tips on how to make the move run more smoothly. Would HIGHLY recommend!

Bill W. 
Clasificación:
5.0

Nothing it was perfect from start to finish thank you all

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
3.0

The people were nice but not as friendly or helpful as the 1st location. They seemed a little confused on how to check in the truck..they started with telling me I was cutting it close on the time when in reality I didn't even have to turn the truck in until the next day. Maybe because they were not a uhaul but rather a "house of bargains" they weren't as friendly or knowledgeable.

Sarah V. 
Clasificación:
4.0

Not a thing.

BOB K. 
Clasificación:
5.0

As always, these guys can't be beat. Very quick, in and out.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
5.0

This rental with Uhaul was by far the best I have had to date. The guys there at HOB Rent It Center where so helpful and worked quickly to take care of my last minute need for a truck. It was very quick, I was in and out like I had a reservation. The truck was almost band new and ran great and was clean. When I dropped the truck off I didn't even need to be there. Which was nice after a long day of work the last thing I wanted to do was wait to check the truck in. I will never use any other Uhaul place, HOB has it going on and I will tell anyone that needs a truck to go there. Thank you HOB.

House Of B. 
Clasificación:
5.0

Nothing. I caught the attendant at the end of the day. He stayed on duty to receive two returns and make my reservation for the next morning. He was nice.

Eleanor R. 
Clasificación:
3.0

There was a little bit of food under the seats from the previous driver as well as some trash. Not enough to say not clean but when I got my stuff out, I noticed.

Benjamin K. 
Clasificación:
4.0

Everything and the rental person was great

Bonnie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
3.0

Broken glass all over the inside of unit

JAMES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patsey D. 
Clasificación:
5.0

Nothing The individual I dealt with was pleasant and very helpful

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
4.0

Best place in Jefferson City to order and pick-up a U-Haul

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
2.0

Representative Just told me to drop the trailer and my receipt would be emailed. I asked About the charges and his answer was simply “supply and demand”. Uhaul should standardize their daily one way pricing.

Kevin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk D. 
Clasificación:
5.0

Need to inform the renter upon pick up of the drop off location. I call at 7:02 pm to drop off and the call line was closed. Found out later that had received a text with a link to the drop off location. Need that up front. Made me waste an evening and morning until 9 am waiting to call and find pick up location.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dalton M. 
Clasificación:
5.0

Great service and a very good option for moving/storing "stuff". Keep up the good work... Thanks, Jimmy

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

rose A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
3.0

Fix the step by the register so no more people fall

Mary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna R. 
Clasificación:
3.0

I rented a ‘one way' truck from the STL area to Jefferson City, MO. I have a U-Haul location less than a mile from my house. U-Haul, however, wanted me to return the truck to a location 9.8 miles from my house. They sent me a text with the address that when I ‘tapped' on the address, it took me to my maps program and gave directions. However, the directions it gave was to a wooded area 8 miles in the opposite direction of the drop off location. This caused me to go over the miles ‘allowance' I was given and cost me additional money for my truck. ... by returning the truck nearly 10 miles from my home (and not the location less than a mile from my house) I had to find a ride back home. (A friend ‘disrupted' his evening and picked me up rather than me paying $20+ for an Uber when I had hoped to walk from the location close to my house). ... I had contacted U-Haul on more than one occasion asking to change my drop off location and they continued to advise they preferred the ‘assigned' location. MY ADVICE, work out the most convenient drop off location for you when you initially agree to rent a vehicle from U-Haul.

Kyle M. 
Clasificación:
4.0

They were very helpful there...the problem I had was with my ubox res... I was told when I set up I box that it would only be around 160 to deliver to my new home.. Then told me it would be 1400

James H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

Allen was great. Really went the extra mile hooking up our car and explaining things...excellent employee.

Barabra T. 
Clasificación:
1.0

It was a holiday they were closed, Had to disconnect myself. Parking was on an incline. My wife had to stand on hitch to keep it from rolling away, while I went to find rocks to scotch the wheels.

Thomas J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley B. 
Clasificación:
2.0

Door to business locked and could not enter to close out the contract even though it was still business hours. Dropped key to your box outside around 5 pm. Hobbs did not check it in until next morning but charged two late days. Hopefully call to National will fix this.

Dan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted A. 
Clasificación:
3.0

El cliente no dejó un comentario.

David H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Natalie D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loree L. 
Clasificación:
5.0

Help disconnect the trailer. Very friendly

john P. 
Clasificación:
1.0

I initially called this location for an auto transport at 5:20PM. He had what we needed, but said we needed to be there by 5:30 so he would have time to complete the paperwork before they closed at 6:00. We couldn't get there until 5:35, so he recommended we call a different location that was open until 7:00. We did that, but they didn't have the trailer we needed; the woman on the phone said she could reserve the trailer at the other location as long as we could get there by 5:45. We made the reservation and arrived at the initial location by 5:45. The door was already locked, but we were let in. When we mentioned we were there for the trailer, he realized we were the ones that called earlier. He then became very rude, and said that we had to be there by 5:30 to get all the paperwork done, and was complaining about how he'd been there for 3-4 days in a row and he was very tired. He did process all the paperwork by 6:00 (closing time) and a different associate helped us hook up the trailer. We got the impression the associate that processed the paperwork wanted to leave early, but because of us, he had to stay until closIng time. He even made a comment how the other employee had more energy because he hadn't been there as long. The associate who helped hook up the trailer was very nice and courteous. We will never use this location again because of the rude service we had. If he had told me to just come by when I first called, we would have been done sooner.

dawn P. 
Clasificación:
5.0

Excellent customer service....very satisfied.

Todd G. 
Clasificación:
5.0

Great experience!

Steven M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott H. 
No se han enviado comentarios para esta ubicación.

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