I can't think of anything really. The truck was even warmed up for us when we arrived which was MUCH appreciated !cynthia H.
Customer Reviews for HomeTown Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dennis H.
Our experience was perfect! Friendly, professional customer service. Truck clean and well maintained. Means the world to have a service provided locally run by trustworthy, kind people. Will definitely use this location again.stephanie T.
El cliente no dejó un comentario.art H.
El cliente no dejó un comentario.terry B.
El cliente no dejó un comentario.Paula E.
El cliente no dejó un comentario.Spring E.
One thing that absolutely needs to be fixed is the trailer did not have tail lights. The break lights and signals worked but not the actual tail lights. It happened to be a snow storm when we moved and the trailer was very hard to see. Otherwise, everything else was great!scott B.
El cliente no dejó un comentario.Andy P.
great customer servicemicheal P.
El cliente no dejó un comentario.Aaron C.
El cliente no dejó un comentario.Wilma C.
El cliente no dejó un comentario.steven K.
El cliente no dejó un comentario.Audrey M.
El cliente no dejó un comentario.Shawn D.
El cliente no dejó un comentario.Dennis R.
El cliente no dejó un comentario.Eric T.
All went according to plan.Brian H.
Excellent people to deal with.Roy O.
Good people. We've rented multiple times with good experiences.Eric J.
Extremely friendly and helpful service from this locationmike J.
I really appreciated that someone was there to make sure that I didn't run into any issues and the process went smooth.John T.
Great experience!Bryan R.
Very friendly staff, great experienceKevin M.
Took almost an hour to sign in for reservation as their computer and phone service was very slow. They ended up calling the order in which I feel like they should have done in the first place instead of making me stand and wait for their computer system to work.Kayla D.
No comment everything was greatsteven R.
El cliente no dejó un comentario.Derek D.
Amazing service and will be using them againJosh M.
El cliente no dejó un comentario.Emily M.
El cliente no dejó un comentario.Brad M.
El cliente no dejó un comentario.Mark H.
I think I got a royal shaft I called to reserve a trailer Friday and Saturday and they put me through. The one in Mason instead of the U-Haul place 2 miles from me they told me I'd have to get it Tuesday because it was going to be closed Wednesday through Wednesday because of the holiday they told me that they wouldn't take the money out of my account till I brought the trailer back which they did not they took it out immediately and then I took it back for days early because I is able to borrow one I never even used it it said in my driveway for the 3 days but like I said I was told that I had to pick it up on Tuesday if I wanted it for Friday and Saturday because they was going to be closed I think you need to get your phone system changed around with all the U-Haul places in Lansing is sent me to one that is 15 miles away I don't think it is right that I didn't get a refund for the 4 days and as far as I'm concerned that gal with the ring in her nose don't have very good customer skills I am thoroughly pissed about itdavid F.
El cliente no dejó un comentario.Kenneth M.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Paul E.
Very friendly. They treated me well. Truck was clean and was exactly what I expected. Definitely would use them again.Timothy H.
Everything was greatDaniel R.