Comentarios de los clientes para Hometown Service Center Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Hometown Service Center Inc

Clasificación general:

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Linda W.
Clasificación:

Easy pick up

Vincent C.
Clasificación:

Disappointed in the pick-up location. Trailer was reserved at a nearby location and I had to go pick it up more than 35 miles farther away. U-Haul should make a better effort to get equipment to the location that it was reserved for.

WILLIAM G.
Clasificación:

they are all nice to you

Amanda H.
Clasificación:

Had to pick up Friday due to location being closed Saturday. Was told return Sunday for one day rental charge. Got charged 3 days.

DONALD V.
Clasificación:

El cliente no dejó un comentario.

BABETTE F.
Clasificación:

I didn't realize that I had to put my return on the computer I feel that I got charged more than I should have. I picked up the computer on Saturday and returned it on Sunday I got charged $80 for a 10 foot van. I believe that is because no one was there and I put the key in the drop box. After I read the email I realized that I was supposed to sign in and upload pictures to uhaul. No one told me this, so when you rent something from uhaul read your email.

Gregory Y.
Clasificación:

El cliente no dejó un comentario.

Anita K.
Clasificación:

The only thing is I wasn't told really want to do after I returned it until I got a text message and basically after I drop the vehicle off I was supposed to take a picture of the mileage and gas tank and I didn't do that so now they're going to charge me a $20 fee and that's because I wasn't told I needed to do that I did fill the gas tank half-full like they said

Ryan C.
Clasificación:

Location and employees were fantastic. Experience with Uhaul as a company was extremely poor and we will not be using Uhaul as a moving service or recommending it in the future.

Lloyd O.
Clasificación:

El cliente no dejó un comentario.

KATRINA P.
Clasificación:

The truck leaked in the upper area above the cab! Boxes I put up there to safe and dry were soaked and things inside were wet and ruined as well. I don't know how they company could have known unless the checked inside during a rain storm.

James H.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

Nancy Y.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

edward M.
Clasificación:

did not include our utility cart we payed for

NEAL R.
Clasificación:

El cliente no dejó un comentario.

JAMES P.
Clasificación:

I did not know until I got to New York that they are short of trucks here and I could have paid just for the gas to deliver the ruck to this location and not paid the rental. That would have been nice to know.

Richard P.
Clasificación:

Would be good to get help in setting up trailer

Matthew O.
Clasificación:

Waited almost 2 hours to use a trailer to move a lawn mower which took less time than how long I waited. No one ever showed to the location, Area manager completed over phone.

John J.
Clasificación:

Very pleased; we'll be back!

Jeffrey P.
Clasificación:

El cliente no dejó un comentario.

mark S.
Clasificación:

El cliente no dejó un comentario.

Nancy H.
Clasificación:

El cliente no dejó un comentario.

Wade B.
Clasificación:

Make sure equipment is road worthy before its listed rentable. Make sure the pellets doing the paperwork knows what they are doing.

MATTHEW K.
Clasificación:

El cliente no dejó un comentario.

Susan H.
Clasificación:

El cliente no dejó un comentario.

BOBBIE S.
Clasificación:

Great ride even for 26 foot !

Dennis E.
Clasificación:

El cliente no dejó un comentario.

ALBERT T.
Clasificación:

Well equipped and very helpful enabling me to accomplish a need for a trailer that came up the day of my rental. Very courteous service too.

William H.
Clasificación:

El cliente no dejó un comentario.

Valerie C.
Clasificación:

El cliente no dejó un comentario.

PHIL E.
Clasificación:

Everything went well couldn't ask for a better experience. thanks Phil

joshua B.
Clasificación:

El cliente no dejó un comentario.

John A.
Clasificación:

El cliente no dejó un comentario.

Linda S.
Clasificación:

We originally rented from Malone's in Oswego, 2 weeks before we needed the truck. The day before our pick up, we were told we would have to go to Red Creek to pick up our truck which is 25 miles away. Though we were given more milage, our time and gas were not compensated. The truck itself was very loud in both engine and road noise. The people we delt with at all locations--Malone's in Oswego, Hometown Service Center Inc. in RedCreek, and Robinson's Hardware & Garden Center in Slingerlands were apologetic and understanding but unable to fix the inconvience and expence as stated in this message. 50 miles of driving out of our way and the gas and time involved without prior knowledge is unacceptable.

JAMES H.
Clasificación:

Everything was to my satisfaction and will be using your service again in the future.

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