The rental was not ready an hour before my scheduled pick up time as indicated should have been so on the 24-7 app, the worker was kind of rude, and I got screwed on the gas intake. Picked it up with just over 1/4 tank, filled it up myself, and then was charged additional when dripping off because the pick up location reported as full. NOT HAPPY AT ALL.Lindie C.
Customer Reviews for Hometown Auto
(Distribuidor de U-Haul del vecindario)
Hannibal, MO 63401
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Bobby was very flexible and was able to help me pick up the trailer outside of my original pickup window. ¡Gracias!JAMES M.
They came and picked up the trailer because I didn't think I could get it hooked up. They did hit one of my planters but other then that they were nice.BRADLEY S.
Truck was dirty on the inside and had absolutely no fuel. It was also missing the doly that I rented. This experience has caused me to hire out in the future instead of moving myself.CURT H.
El cliente no dejó un comentario.Alan B.
El cliente no dejó un comentario.GARY R.
You had sent an email to change drop off locations. While moving, I haven't been able to access my emails!!! Why was everything else texted to me? If not for the kind man on Market ST, I would not have known.Edith B.
El cliente no dejó un comentario.LATOSHA M.
Have the truck ready for pick up at the first location and not have me drive 30 mins to get another truck from a different locationAUSTIN DANIEL S.
El cliente no dejó un comentario.ZACHARY S.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.Katherine C.
El cliente no dejó un comentario.KEVIN W.
Why was I charged $80 for a 20 dollar truck that I had back in time with EXTRA gas and no damage?RONALD Y.
El cliente no dejó un comentario.Daniel P.
El cliente no dejó un comentario.grant M.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Jeri C.
El cliente no dejó un comentario.Joshua M.
Nothing, the gentleman working was very nice and accommodating.JOHN P.
El cliente no dejó un comentario.Shawn D.
Great service hereDONALD S.
Well when I arrived to drop off equipment I had to wait 30-45 minutes for someone to accept the equipment. I understand family emergency's but there is always the option to inform people by a note or have someone take over till your returngrant M.
El cliente no dejó un comentario.Thomas E.
The buisness was supposed to open at 8am. The guy didn't show up until 8:30. There was no buisness information on the doors to contact anyone, so we had to wait on hold with customer service to find out what was going on. We had a deadline to meet and this did not help at all!! I was very disappointed. In addition, when he did show up and I walked into his facility it was disgusting and not professional at all. He had crap everywhere, which did not pertain to U Haul and was very dirty. When we returned the trailer the guy wasn't there again. He had mentioned he may not be and to call him when we return it, but I believe someone should be there. My mother just recently went through the same buisness and had similar issues as well. I am very disappointed and will never go back to that location ever again.christine B.
El cliente no dejó un comentario.Gerald E.
Servicios adicionales en esta ubicación
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