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Robert J.
Customer Reviews for Hollister Wholesale
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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No service. App not working. Took hour and half. Terrible
Paul G.It was my first time renting on line, and everything went great. The owner was fantastic, made sure we were hooked up and safe. The trailer itself was fantastic, I would totally recommend it to others. Randy Logue
Randy L.The cargo van is in good operating order, but I did mention it was not clean inside and out before I rented. After I returned the cargo van I checked off on your list that it was not clean, and now I'm charged to have it clean, not fair at all.
Anthony A.loGcking gas caps installed. People are taking gas from UHauls because they know they have full tanks.
EDWIN P.The check in process was difficult. I wish there had been someone on site at 8:00 so I did not have to used the app. Additionally, I arranged for 2 movers with my order, and those two movers never showed up. The truck itself was good, and the gentleman at the location was very nice and professional.
Zac D.Good experience
Carolyn S.ill be back
nancy R.Very friendly and professional crew.
Norman B.Friendly, professional, with fine sense of humor, the staff seems happy, flexible for our needs. My wife and I will use this Hollister, CA, U-Haul dealer next time we need to rent a truck. 15-foot box truck, used overnight (24 hours) for moving 1500 pounds of household belongings “locally†in a 20 mile radius, total mileage we put on = 100.
Tim T.Scott and his crew are the best
DANIEL B.I will continue to rent U-Haul as long as I needed it and recommend it to friends and relatives. Gracias.
roger B.The vehicle was poorly cleaned from a prior rental. The bed still had what appeared to be mulch in all the bed liner crevices. The cup holders looked like someone spilled a soda in them and let it dry. One tire was 10 psi low. I reserved the vehicle online and included a reservation for moving blankets. The site had none available. I picked it up with a "full" tank of fuel, drove 53 miles mostly freeway unloaded, and it took 5+ gallons to fill it up. Not a great experience, but the only game in town. It did the job.
Patrik H.Worked out well for me.
HERMAN O.Very professional experience.
Daniel H.Very Professional and Informative!
Arthur A.Well when I need the truck they're there the rates could be a little bit better though I think it was cheaper when I used to rent from the regular U-Haul down the street from you, hopefully the race will go down because it is a good business.
NOE S.The manager Scott and an employee Delores were very rude. The manager Scott actually hung up on me when I called to question why there was a charge when dropped off as I had paid in full prior to pick up. Will never do business with them again.
Haydon T.I have no complaints, Everything went very smooth from the time I walked in the door
Ellsworth B.Regularly check the vehicles fluids. Needed to add a quart if oil to the rental truck.
Eric C.Thank you Hollister uhaul
JOHNNA S.Very friendly service and fast and easy process
VICTOR G.Dolores was very nice, friendly and professional. I will be back to this location just for that reason!
JAMES D.Great new location. Friendly efficient staff
ANTHONY W.Front desk staff very friendly.
Cristian P.The online set up was lengthy, that should have been explained up front that approval would be needed along with 2 Additional contacts
rosio V.Clean the cat box smell out of the rig not just put TWO air fresheners in it.
Joshua W.Great
MICHAEL G.Better parking spots for drop off. I did not know where to drop off uhaul since no indications/signs were available.
Olivia L.General comment , not specific to this location: U-Haul takes "reservations" online weeks in advance for a specific truck size and pickup location. Then when the day comes to move with all your moving logistics in place, U-Haul will tell you and I quote: "SORRY BUT THERE IS NO TRUCK FOR YOU HERE, TRY DRIVING 3 HOURS ONE WAY TO GET ONE". If you're lucky you may be able to drive one hour and get a smaller truck. If you're not, you lose and your long planned moving day is completely ruined. DO NOT TRUST ANYTHING UHAUL refers to as a "reservation" or "confirmation". THESE WORDS ARE COMPLETE LIES AND THEY FREELY ADMIT IT. UHAUL IS SIMPLY NOT AN HONEST BUSINESS. (They say they will call and tell you 24 hours in advance if your truck is not available. This is also simply not true in my case.)
Scott H.Very friendly and responsive.
JOSHUA G.This was the first time I used this Uhaul service the staff was very professional and very nice. Gracias
diana C.There was only one person but she was friendly and helpful and got everything done.
Anand K.No comment
JOSELITO M.I will NOT recommend U-Haul to anyone at all after the last minute cancellation of my reservation resulting in a smaller truck than needed and terrible stress and inconvenience during an already stressful move. AND I was overcharged as well. I do not plan on using U-Haul ever again.
Jaime C.Better customer service & control there emotions , when just being asked for more information answered like it was my fault
Heriberto L.The gentleman that helped me was there on time (I got the earliest slot available), wore a mask, was very professional & helpful. I would definitely recommend this location.
LETICIA A.Clean vehicle inside.
Leticia V.The owners were very approachable and kept us up to date on the availability of our rental. Made the process easy. ¡Gracias!
KIMBERLY K.There was someone in site that text me and greeted me outside the office and was courteous and helpful. I know we are in different time and pick up was closed due to Covid... but myself and another couple had the same issues with check in.
Rosilyn D.They were at least cordial.
Marilyn M.My trailer broke was not maintained. Still charged for switch of new trailer even with the insurance covrage.
Stephen L.I had interaction with 2 different people. They both were very knowledgeable. I felt comfortable using uhaul.
Lorraine Q.Kind and polite people to help with all your needs. I will definitely be doing more business with them.
Rhonda E.Scott was quick to receive me and professional in his interactions. He called to confirm the morning of and had the truck ready to go. Very pleased.
CHARLES L.But only draw back is it's closed on Monday
Thomas S.Nothing, I appreciate your service.
Rodrick D.The man was very friendly and very helpful, I will definitely come back here for my next rental
Jacqueline G.If returning at night a neon sign would help for address. Very dark at night.
Cornelio G.