Comentarios de los clientes para Hold It Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Hold It Self Storage

Clasificación general:

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Charles L.
Clasificación:

El cliente no dejó un comentario.

Paulo S.
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El cliente no dejó un comentario.

DENNIS S.
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El cliente no dejó un comentario.

Ravindra R.
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El cliente no dejó un comentario.

fred E.
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El cliente no dejó un comentario.

Erica H.
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El cliente no dejó un comentario.

Gary F.
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El cliente no dejó un comentario.

william P.
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El cliente no dejó un comentario.

KENNETH H.
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El cliente no dejó un comentario.

Michael M.
Clasificación:

Easy Check in and pickup of the truck and dolly. Friendly staff at the location and very helpful.

Michael M.
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Friendly staff. Showed me how to use the equipment. Full walk around. Two Thumbs up.

Barbara U.
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El cliente no dejó un comentario.

Jeffrey L.
Clasificación:

Nobody was there to be rude to me so that's a plus... still not using uhaul ever again

PATRICIA C.
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El cliente no dejó un comentario.

Patrick P.
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El cliente no dejó un comentario.

Ronald C.
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El cliente no dejó un comentario.

Eric S.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

Jim M.
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Very good experience, each time

Lillian F.
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El cliente no dejó un comentario.

Lillian F.
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El cliente no dejó un comentario.

Sheila H.
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El cliente no dejó un comentario.

TIM F.
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Everything was great clean and on time

Lisa C.
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Very friendly. Very convenient.

Tom H.
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none

SCOTT H.
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El cliente no dejó un comentario.

Gerald W.
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El cliente no dejó un comentario.

Merideth M.
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El cliente no dejó un comentario.

Travis Y.
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El cliente no dejó un comentario.

Emilio M.
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El cliente no dejó un comentario.

chuck A.
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everything was fine, especially the friendly smiles with the greeting.

NICHOLAS N.
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El cliente no dejó un comentario.

Evenlyn T.
Clasificación:

None

William H.
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El cliente no dejó un comentario.

Jeffrey F.
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Terrible experience. Had to 30 miles for pick up after my reservation was confirmed that morning at a location under 5 miles from our move.

Jeff B.
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El cliente no dejó un comentario.

Thomas P.
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El cliente no dejó un comentario.

Deborah E.
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Did not know how to use the card on file when reserving the U-Haul.

james L.
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Good job well done,

Raquel C.
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Excellent customer service, truck was very well maintained and cleaned, I'd go there again

John S.
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The owner was so welcoming and friendly! The process of pickup and drop off was so easy. I would definitely recommend this facility to others.

Diana P.
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Everyone was helpful and my rental experience went very well. I appreciate how everything was thoroughly explained when I picked up the truck. Both gentlemen I interacted with were very friendly and polite. I would definitely recommend this location to anyone who needs moving and/or storage. Thanks so much!

MICHAEL T.
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Nice place...

rita R.
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thank you to the team at this location. I was able to obtain the Uhaul truck and storage unit at the same location for my daughter. the procedure was quick and team was very helpful and nice. Thank you again from the Garcia Family, Lorain

Gail W.
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The service here was great. They helped us get our truck on time. And explained the difference between the insurance coverage . We were able to the one we needed for our move.

Robert R.
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But I still haven't received my refund from you

Estella W.
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El cliente no dejó un comentario.

janella K.
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Great place to rent a UHaul truck from! Everyone was so helpful and went above and beyond to make sure everything was easy and stress free!

Kyle H.
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The staff was really polite and the service was impeccable! I would definitely recommend using this location again!

PHILIP H.
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The attendant was great!

Terrence S.
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Thank You!! Very Pleased with your service.

John V.
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Rates are to high for your trailers ,over $350.00 to go 550 miles. A little excessive.

VICTORIA M.
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El cliente no dejó un comentario.

Dan J.
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no trailers in my area had to drive 20 mi to pick up trailer took 5 days to get a trailer u-haul personnell very helpfull in getting me a trailer.

Philip D.
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El cliente no dejó un comentario.

JOHN M.
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El cliente no dejó un comentario.

David W.
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El cliente no dejó un comentario.

Linda L.
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El cliente no dejó un comentario.

Steve W.
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Everything was great.

todd S.
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El cliente no dejó un comentario.

David O.
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THIS LOCATED AND ITS STAFF ARE HELPFUL. However my initial reservation for order number 86224352 was cancelled without calling me, I drove 5hrs 30 min from Illinois to find out my order was canceled in Ohio. Customer service was helpful to find me another location that will close at 6pm, I got there at 3:36pm to find out no one was there. Finally they found me the Lorain location. Lastly, my initial order was $119 but when the order was reinstated the amount went to $139 pls tax. I complained but nothing was done about it. I have been renting from Uhaul for a while this was my worst experience. Just will like to say a big THANK YOU to the Lorain location staff.

Carmen C.
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Everyone was very pleasant and nice!!

Elizabeth M.
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The staff was very helpful and flexible. If I ever move again I will come back to this location.

FAYE K.
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Perfect experience. Employees were all so friendly and helpful. Have used u-haul before and would definately use again.

RONALD M.
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The representatives at this location were not knowledgeable of the products and services that they represent. Originally this rental was in the name of Andrea Turner and my son, Ronald Mickel was the alternate driver. The agents did not know how to take a debit card over the phone, then they did not know how to pay for the truck a day ahead of time. Every question, I asked the guy at this location came with a reply of; "Uh, I guess so." Please retrain your staff to make a seamless experience for your customers!

Bill N.
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Very helpful, knowledgeable about the U-Haul equipment

Joe M.
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El cliente no dejó un comentario.

TIM R.
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Nice Place! Big Parking Lot! Friendly Staff! Thank You!

ANDREA F.
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El cliente no dejó un comentario.

CATHY B.
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No improvements needed.

RODNEY F.
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Excellent service.

DEBY L.
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El cliente no dejó un comentario.

TRACEY K.
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El cliente no dejó un comentario.

Eric K.
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El cliente no dejó un comentario.

TERRY S.
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El cliente no dejó un comentario.

GARY J.
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El cliente no dejó un comentario.

MARY T.
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El cliente no dejó un comentario.

MANDY V.
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El cliente no dejó un comentario.

DAISY T.
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El cliente no dejó un comentario.

JOHN B.
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El cliente no dejó un comentario.

Michael S.
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no one there. dropped off vehicle and key in drop box. gas where it should be and under the estimated miles

EDWARD B.
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El cliente no dejó un comentario.

Preston L.
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Nice riding truck. Thank you

Dallas Q.
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Thanks

ROBERT D.
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El cliente no dejó un comentario.

JIM S.
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The people did their job but they were fighting a flood in their building . I was just glad to get rid of the truck and move on with all the problems we had to get the truck through U-Haul

JEFF A.
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The dolly we rented had a missing ring which rendered it useless.

IRENE E.
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I was not told when I reserved the tow dolly that vehicle we were going to use to haul our st ten pick -up was what we had to pick the dolly up with . If it hadn't been for the gal and fellow at hold it Self storage to help us we would have been greatly inconvenienced especially since it was 5: pm Sat and they closed until Monday am . So we greatly appreciated how she handled the situation and was able to get us on the road she snd her co-worker are to be congratulated as we were very unhappy

KATHY C.
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El cliente no dejó un comentario.

ROY S.
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No complaints. Michael was courteous and the vehicle was clean and fresh. Very professional.

CORINNE W.
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El cliente no dejó un comentario.

JOE G.
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El cliente no dejó un comentario.

BILL H.
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El cliente no dejó un comentario.

STEPHEN D.
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Everything was excellent!

Rich P.
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El cliente no dejó un comentario.

Jeffrey A.
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They took the time to find us a auto transport and were very helpful. However, the wiring on the truck was faulty and we couldn't use the auto transport because lights wouldn't work. So we spent probably a total of 2 1/2 hours trying to get the trailer lights to work. Had to cancel the transport. Uhaul providers were both very helpful and went out of their way to try to make it right.

Katherine T.
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El cliente no dejó un comentario.

GREG K.
Clasificación:

The folks at this location are very nice. Especially Elizabeth. We have rented twice from this location and have found the same great service. The only thing is that they didn't seem to stock much equipment, so advance reservation and needs should be part of your plans.

Gibbon G.
Clasificación:

This is not the place I chose for pickup. UHaul changed the location. It was 30 minutes out of my way and opened 1 hour and 30 AFTER the location that I chose. The truck was not in good shape either.

bruce D.
Clasificación:

I would absolutely recommend this location. As a matter of fact we are from this area and were so pleased with the service there that we may consider storing our equipment at this location for the winter. We appreciate the friendly atmosphere considering what we just went through.

No se han enviado comentarios para esta ubicación.

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