Customer Reviews for Hogg Super Storage
(Distribuidor de U-Haul del vecindario)

83 comentarios

8712 Erie Rd   Angola, NY 14006

(716) 549-2564

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(716) 549-2564

8712 Erie Rd
Angola, NY 14006

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Kelly F. 
Clasificación:
5.0

I don't know. Free beer maybe? It was pretty seamless.

Dean S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelica E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray A. 
Clasificación:
5.0

the tires looked like they were ready for replacement, but overall trailer was in nice shape and servred it's purpose well

LAWRENCE L. 
Clasificación:
4.0

Young man was very helpful, polite, interested - but he needs training. Stumbled thru filling out contract. I ordered this truck over the phone. Ask for a 26', went over latter to see it was a 23' with grammays attic. not the same!!!

Carl Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela P. 
Clasificación:
5.0

El cliente no dejó un comentario.

biilie joe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim K. 
Clasificación:
5.0

The young man who worked there was very helpful and made my experience go smoothly. Great worker and very kind. ⭐️⭐️⭐️⭐️⭐️

William S. 
Clasificación:
5.0

The iPhone app to check my rented trailer back in was useless. Would not let me move forward without submitting fuel, mileage, etc. Even submitting bogus data would not let me continue. Wasted half an hour on the phone trying to confirm that it was returned and that I wouldn't be charged for additional days.

Andrew W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Coleman D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim K. 
Clasificación:
5.0

The young man who was working when I picked up my equipment was excellent. He helped me hook the equipment up and made sure I had everything I needed for a safe haul

Neil M. 
Clasificación:
3.0

Dispatch really needs to get its act together. I finally got my trailer from Westfax after a wasted hour.

Dean S. 
Clasificación:
5.0

Went to one outlet they found another outlet that had what i needed it was fast, friendly and easy. Great service at both locations.

SIMON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL S. 
Clasificación:
5.0

Overall excellent, I would use them again. My only complaint is that I wish the rate was prorated to get a refund on time paid but not used.

Ted A.  |  Overall Experience 
Clasificación:
5.0

The service and equipment was first-rate. Expanded hours would have been welcomed, but there might not be enough demand for it at this time..

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly T. 
Clasificación:
5.0

These folks are very focused on customer service. Great experience!

MARTINJAMES W. 
Clasificación:
2.0

More knowledge for employee about the insurance cost & how to apply it.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

Outstanding customer service! Alexis was cheerful and made the rental process hassle-free!

MARTINJAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa V. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark H. 
Clasificación:
3.0

The uhaul app is junk. I've rented several times and have yet to have to app work properly for me returning the vehicle

ADAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNP M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARDG W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARDG W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ed W. 
Clasificación:
4.0

The uhaul app sucks. Have had several rentals and usually I can't get the app to work for the returns.

adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

The staff was super helpful, do not change a thing.

STEVEND C. 
Clasificación:
5.0

The staff was super helpful. Do not change a thing.

STEVEND C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey K. 
Clasificación:
3.0

My issue is with uhaul customer service that quoted me a price then charged me out of town prices after making me wait 3 hours for a response

JESSICA G. 
Clasificación:
5.0

Nada

Dean S. 
Clasificación:
1.0

Explain rental charge. I will never use uhaul going forward.

CEPHUSERNEST DAR V. 
Clasificación:
4.0

Dean and his daughter were wonderful. The truck and dolly however was a large safety hazard! The passenger tail light on the dolly fell out of its socket. Not being able to see the signal on a large trucks dolly was dangerous for my husband and passenger safety and for the safety of other drivers. Another hazard, was the air conditioner did not work! It blew hot air! This was severely unsafe as we were traveling in 90+ degree weather! My husband and passenger were soaked with sweat! Besides being severely uncomfortable, they could have passed out from heat exhaustion! We will never use uhaul again, as your competitor Penske, warned us your scheduling and trucks would be in severe disarray. They were correct! We will always recommend Penske! The uhaul brand should be ashamed of the condition of their vehicles.

Mark G. 
Clasificación:
1.0

El cliente no dejó un comentario.

JOHNMICHAEL G. 
Clasificación:
5.0

Everything went well !

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN K. 
Clasificación:
2.0

Your computer system was awful!! The poor woman working had such a hard time and it took 45 minutes to receive the truck

Sheryl T. 
Clasificación:
1.0

I rate u this way for a reason I need u to call me ASAP soon as u get this message. Im trying to find out why was another $167 + was token out my account.

MARCUSJ C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARYNLOU W. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILHELMINA M. 
Clasificación:
5.0

Alexis in Angola was wonderful to deal with and was most helpful with all aspects of our Uhaul rental.

Patrick L. 
Clasificación:
5.0

Very helpful, great experience

Thomas O. 
Clasificación:
4.0

For some reason it was 100 bucks more to rent the same trailer 2 weeks later to take my bike back home🤔

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANTHOMAS S. 
Clasificación:
5.0

Issues with transmission throughout trip Everytime brakes were applied trucks engine would idle up causing me to continually having to put truck in neutral in order to safely stop. Issue reported to drop off location and U-Haul and still Waiting to hear from district manager “Hector” who is supposed to call. Very disappointing for $2100

JOSEPHANTHONY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA W.  |  Overall Experience 
Clasificación:
5.0

Put a jack stand on your trailers.

larry S. 
Clasificación:
5.0

Your team did a great job. The equipment performed flawlessly. Having Sunday availability to make the transaction- made U-Haul an easy choice. Gracias.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERILYNN S. 
Clasificación:
5.0

The fact that U-Haul requires you to drop off via a link through your phone or else be charged a fee is absolutely ridiculous. On top of it all, the link would not "find my location" even after my location was turned on and I tried different browsers. This aspect of the drop-off needs to be tweaked. It's no fault of Hogg Super Storage; it's a U-Haul issue.

Michael I. 
Clasificación:
5.0

Nice an easy check in .

MICHAELPATRICK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN H. 
Clasificación:
5.0

Great people to work with

LINDAJEAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIELEP B. 
Clasificación:
5.0

El cliente no dejó un comentario.

todd T. 
Clasificación:
5.0

The staff went above & beyond providing excellent customer service!!!

Pamala B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nan M. 
Clasificación:
5.0

Great customer relation

Thomas S. 
Clasificación:
2.0

Update the address to the pick up and drop off location

Danielle M. 
Clasificación:
5.0

Super experience. Young man at counter was very VERY professional. Returned my call within ten minutes! Used to go into Buffalo now we don't have to! Thanks again

GARY H. 
Clasificación:
4.0

Be on time to open the store up.

Amos F. 
Clasificación:
5.0

The people were very helpfull, friendly and courteous.

JOHNFREDERICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew R. 
Clasificación:
3.0

meh

DANAK B. 
Clasificación:
1.0

The Uhaul trailer would not fit the fixture on my car. The folks at Hogg tried to help but were unable. Instead, they charged me a $50 cancellation fee without letting me know after saying they would be flexible. Very displeased.

ANTHONY F. 
Clasificación:
5.0

Extremely helpful

ANTHONYJ G. 
No se han enviado comentarios para esta ubicación.

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