Over all it sucks would NEVER tell anyone to use U-HAUL the day before picking up the truck you called said.not available go second location called them no truck had to go to third location 45 miles away suppose to start loading 9:00 didn't get back till 11:00 so paid 5 men 2 hours to sit and wait pics poor customer service and the 26 foot /truck was still at first location at 2:00. Sat afternoon and I made reservations 10 days earlier!
allen h
Customer Reviews for Hodge Podge of Treasures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Both pick up and drop off locations and their staff are great, no complaints. Here are my issues with this reservation. Approximately two weeks before my move schedule I made a reservation for this equipment but the day before I got a call from U-Haul saying that my pickup was moving to a location 29 miles away. This was an issue for me. I had to have someone drive me 55 driving miles to get there and come back with the two cars. This wasted over 2 hours of our move day. U-Haul to their credit gave me a discount for the inconvenience and some extra miles for the truck but it didn't alleviate the fact that I had to add 2 hours of my and a friends time and his gas to get the truck.
BASSEM IDropped it off a day early lady i called at business was very nice.
Scott BIndividual was very kind ans helpful.
Melody PStaff was extremely friendly and helpful in booking and having equipment available to allowing for my recent move to be pain free and without incident. Have already recommended this location to a friend.
Paul LWonderful experience there is nothing that could have been done better!!!
Shanda RGo out of busiess
edward wEnsure equipment is at requested location. I had to drive 1.5 hrs to pick up a truck.
Tammy BNothing to improve, drop off location is right off the highway which is very convenient and had excellent service with the drop off and someone there to help from the time i pulled into the parking lot. This was the first UHAUL service i have used that had assistance at drop off location.
Mason RGood service
Gary CAgain, Excellent U Haul Experience.
patti dThe woman there is pleasant.
Sean MMake sure the locations can get the U haul the customer needs
Michael FGreat customer service. Willing to listen to my complaints and try to fix them. Took the time to make sure that I was satisfied with their personal service.
ROLAND BVery easy to work with. They went out of their way to make sure my truck was ready in time and called to confirm my rental.
SARAH FGet signs for the lot.
Robert C