Comentarios del cliente para Hitch World Of East Texas
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Hitch World Of East Texas
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Stephen B. en
The gentleman that runs this place is excellent!
Keith B. en
The manager was very helpful. My return was great
penny R. en
Great customer service, very understanding. Good people
MICHAEL W. en
1) I was charged an insurance fee when I agreed to no insurance on the initial reservation over the phone... 2) I was never notified and it was never communicated or brought to my attention about the return policy regarding time to turn in the tailer... Luckily I met the deadline and was not charged an additional day's fee... 3) Very disappointed in the lack of communication from all aspects of the company and my overall experience was not good... It's fortunate for your company there are no other major competitors...
russell P. en
Good clean equipment, very polite and professional
Kelly B. en
Attendant came out, unhooked the trailer without saying a word, then finally without ever making eye contact said “you can leave unless you need a receipt “. When I replied I didn’t he never even acknowledged me, just kept walking away. Very rude!
Larry S. en
We weren't able to send our location so we took pictures and contacted customer service. Customer service was great and made sure to make note of our drop off.
barry D. en
The pickup I rented was brand new and the hemi motor towed like a big rig. Thank you all
Melanie B. en
This actually wasn’t my preferred location. My reservation was changed at the last minute and I was not notified which threw me off schedule. Very frustrating seeing as though I got up early to move before the heat took over completely. However when I arrived to the location my experience was very pleasant which is very appreciated!
Jana G. en
My only complaint is that the vehicle was not vacuumed out prior to us picking it up, other than that the location was very nice!
Erik D. en
Make sure the tires are balanced right so they don't vibrate at 55mph
Joshua G. en
Excellent experience!! New truck!! Made 1200 mile move go great!! Thanks!!
Alice B. en
Offer some water.
Doris A. en
The REP [Cynthia] was very helpful and very pleasant. She was knowledgeable on the products and availability of the equipment. I would recommend talking to her personally. The gentleman at the Greenwell springs rd location was also very helpful. Cynthia ad to fix my order because the REP on line messed my order up. ALSO the man in Tyler had to correct my order because the REP on line messed my order up.