Comentarios del cliente para Highview Hardware

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Highview Hardware

Grado total:

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Ekaterina B. en

Grado:

El cliente no dejó un comentario.

Steven J. en

Grado:

El cliente no dejó un comentario.

Joshua L. en

Grado:

El cliente no dejó un comentario.

Matt S. en

Grado:

El cliente no dejó un comentario.

judy S. en

Grado:

El cliente no dejó un comentario.

Doc H. en

Grado:

Even though they were very busy at lunch time the clerk worked with me very well and fast as best he could. Good service.

brandon W. en

Grado:

I spent over an hour dealing with u haul. Horrible experience. Not reputable

Michael M. en

Grado:

El cliente no dejó un comentario.

June E. en

Grado:

The people that worked at this location were very nice and friendly. I would use this location again.

BILL B. en

Grado:

El cliente no dejó un comentario.

danny C. en

Grado:

Got to location vehicle assigned they did not have it Took a while to get a van issued. Al was very apologetic. My mileage was not correct. To the location and back was 180 miles. I was given credit for 100 miles and charged 137 miles over. I was told on phone rental was for 4 hrs. I asked Al since we were late getting vehicle how does that effect my four hours. Al told me they closed at 5 to be back by then. He then said if something happened and was past 5 He took me out and showed me where to put key And then note day and time of drop off. At 1:30 while still 90 miles away Al called me and asked me where the van was. To make long story short he said he messed up and that another van was provided to other person that I lucked out and to take my time coming home and I would not be charged for going over. I returned the van at 4:30. I’m not sure I will do busywith uhaul again.

Theresa M. en

Grado:

Nothing! The guys at Highview Hardware were fantastic, with tips, directions, everything!

Daryl J. en

Grado:

Great group of guys and super customer service.

lance S. en

Grado:

El cliente no dejó un comentario.

Russ J. en

Grado:

El cliente no dejó un comentario.

janice B. en

Grado:

Rental ends up costing three times the price on the vehicle.

Kelly M. en

Grado:

Dont charge 12.00 dollars for gas when thr gas was purchased before return.

Kari M. en

Grado:

Location was great vehicle was great Everything else was horrible Between reservation location change 4 times and vehicle change due to not knowing the truck was stolen 2 weeks prior reservation times being changed it was bad oh and customer service wasn’t not helpful but seemingly patronizing

Sherry A. en

Grado:

The associate were rude and didnt help put the trailer into my truck. We had to do it ourselves

Joseph H. en

Grado:

El cliente no dejó un comentario.

Ekaterina B. en

Grado:

El cliente no dejó un comentario.

Charlotte P. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

El cliente no dejó un comentario.

Shannan T. en

Grado:

Make sure that you have the rental available at the location requested or at least notify the customer sooner than I was notified.

Ekaterina B. en

Grado:

Excellent service - courteous, fast, and overall A+! Thank you so much for the great experience!

Laura B. en

Grado:

Not treat them badly, lie to them and overcharge them and truck them then refuse to show charges

Stacy T. en

Grado:

Thanks to all of the guys who helped us out. Very friendly staff and local to our home. We will be back when and if need be.

Alysha J. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

El cliente no dejó un comentario.

Chris B. en

Grado:

El cliente no dejó un comentario.

Rebecca P. en

Grado:

Smoke smell in truck but otherwise great renting experience from this location

Glenn D. en

Grado:

El cliente no dejó un comentario.

nancy C. en

Grado:

El cliente no dejó un comentario.

Mallie G. en

Grado:

El cliente no dejó un comentario.

eric G. en

Grado:

El cliente no dejó un comentario.

Scott R. en

Grado:

El cliente no dejó un comentario.

Kenneth B. en

Grado:

Excellent customer service!

Joseph C. en

Grado:

Great stress free experience. Will rent again.

Lisa H. en

Grado:

Not a great experience. The pick up location on our reservation sheet was different than the one listed in your system. We reserved a 9 ft cargo van but you tried to give us a 20 ft panel truck. We had to go to another location, a hardware store. The staff member seemed uninterested and not well trained. Overall bad experience. Most likely we will not use U Haul in the future.

susan M. en

Grado:

This U-Haul representative was very efficient and professional with a good attitude. Thank you for the great service.

eric G. en

Grado:

El cliente no dejó un comentario.

Tony AND Tarit B. en

Grado:

Great service!

LaWanda P. en

Grado:

Customer service was excellent at the location on Bardstown Rd/Buchel. Can’t remember the rep who called to confirm my pickup maybe Joe or Joey but he extended excellent customer service.

John S. en

Grado:

El cliente no dejó un comentario.

SANDRA P. en

Grado:

Love the folks at Highview Hardware Store!!!

Joshua J. en

Grado:

Better communication between the numerous employees that work there.

lorenzo S. en

Grado:

El cliente no dejó un comentario.

dewana K. en

Grado:

El cliente no dejó un comentario.

Charles G. en

Grado:

El cliente no dejó un comentario.

Deanna M. en

Grado:

Maybe place pickups at a more friendly environment with systems that have all info needed. I did the info online so I would not have to wait and it still took 45 minutes. I ordered a dolly and it was not at the store. I was told I had to go get it from another location which was out of the way and added more milage to my trip. And when I arrived there they also had system issues and took a while there as well. The attendant at the 2nd location got frustrated and gave me the dolly at no charge, which did help. Overall it was not a pleasant experience and gave me less time to move my things and too many issues with picking up the equipment.

IVAN T. en

Grado:

I googled a location that was perfect in terms of distance. When the lady on the phone answered, she made it sound as if she was at the location. I requested a Transit van due to the bigger room (Ive used them in the past)

Joseph H. en

Grado:

El cliente no dejó un comentario.

Tony AND Tarit B. en

Grado:

El cliente no dejó un comentario.

Tom A. en

Grado:

The taillights on this trailer did not work properly. The two marker lights on the front corners worked, suggesting that there is a break in the trailer wiring system.

LENORA R. en

Grado:

Reserved online. Rec'd call that I reserved in two locations! She cancelled wrong one, but was able to pick up van at location wanted (Highview Hardware). Used for 3.25 hours (2 to 5:15 pm). They closed at 5 pm; they were still in store watching a ballgame on TV but doors were locked and they are not open on Sunday. Drove only 7 miles. Put $5 worth of gas before returning even though gas 'needle' had moved only about 64th of an inch. Drove approximately 2 miles after adding fuel, BUT was charged another $6 for gas. How could the van possibly have needed more fuel? What is the miles/per gal for this van?

Laurie D. en

Grado:

The van didn't look like it had been cleaned from previous user & nobody walked around to check for damage like they usually do. It was pouring rain, so maybe that's why. Also was charged for an extra day, not sure why

greggory T. en

Grado:

Nothing. My rental experience was very good.

Gayle B. en

Grado:

The vehicle was clean and reliable

Nicole G. en

Grado:

El cliente no dejó un comentario.

JAMES D. en

Grado:

El cliente no dejó un comentario.

Kevin H. en

Grado:

El cliente no dejó un comentario.

Shaun W. en

Grado:

El cliente no dejó un comentario.

Kathy O. en

Grado:

El cliente no dejó un comentario.

TONY B. en

Grado:

Friendly!

TONY B. en

Grado:

Great customer service; courteous and friendly!

Ronald F. en

Grado:

The pickup I rented had 228 miles on it. Perfect for the long trip to Florida and pulling a car with dolly back.

Norbert H. en

Grado:

Very friendly!!

Ronald S. en

Grado:

Rude employee. Cussed at us when we returned it to exactly the place we received it.

joyce S. en

Grado:

Love being able to use the smaller trucks and vans.

Margaret H. en

Grado:

I wouldn't do anything different. You were right on with anything that had to do with me to extend the contract.

linda W. en

Grado:

Will definitely rent again very soon. We got a lot taken care of in that 24 hours and need to do so again.

Richard C. en

Grado:

N/A - I was transferred to this location because of vehicle availability.

STEVE T. en

Grado:

El cliente no dejó un comentario.

Tak S. en

Grado:

Your just great

roger C. en

Grado:

El cliente no dejó un comentario.

rene G. en

Grado:

Great service

steve G. en

Grado:

Steve enabled us to get in and out and on our way to meet family in very short time. Thanks Steve for your help.

Dale N. en

Grado:

El cliente no dejó un comentario.

Glenn D. en

Grado:

El cliente no dejó un comentario.

Tammy W. en

Grado:

El cliente no dejó un comentario.

Heather T. en

Grado:

El cliente no dejó un comentario.

Charles E. en

Grado:

El cliente no dejó un comentario.

Roy J. en

Grado:

This location did everything as the customer would expect. good experience. Much better than my next rental 2 or 3 days later at another facility.(Fenwick's)

chris S. en

Grado:

El cliente no dejó un comentario.

dwayne H. en

Grado:

El cliente no dejó un comentario.

Daniele R. en

Grado:

El cliente no dejó un comentario.

Phillip H. en

Grado:

El cliente no dejó un comentario.

Alice K. en

Grado:

El cliente no dejó un comentario.

Alan S. en

Grado:

El cliente no dejó un comentario.

joyce S. en

Grado:

I love having a Uhaul in the area with a van, seems like they are hard to find.

LaTonya B. en

Grado:

El cliente no dejó un comentario.

Jeremy D. en

Grado:

Employees were nice, neat and easy to work with.

Garry S. en

Grado:

The gentleman who helped me when I checked in was friendly, courteous and helpful. After having met him and using that service, I decided that I will always come to this location when in need of a UHaul. Great people to do business with. Thanks.

lauren B. en

Grado:

El cliente no dejó un comentario.

Anacleto M. en

Grado:

El cliente no dejó un comentario.

larry R. en

Grado:

Everything was just fine for what we needed.

Shannon W. en

Grado:

Fast, efficient, easy! Answered all my questions upfront! No surprises on the return! Will be back!!

Bob G. en

Grado:

They do a great job! So easy to work with and get in and out! Will use them from now on!

hugh B. en

Grado:

El cliente no dejó un comentario.

William K. en

Grado:

El cliente no dejó un comentario.