First we had to return our car hauler here then the truck later when we could finally get in our house. The heat had stopped working on the truck but luckily it had been warm. Once again the website initially couldn't find my $262.00 payment that I had already paid and I ended up paying $94 for miles I didn't drive!! Never again!Kimberly K.
Customer Reviews for High Road Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.John R.
Rental trucks for free.Barbara S.
Very good customer service, I'll definitely rent there againRobert C.
We arrived for our 9 a.m. pick up and our truck needed a wheel seal. They out us into another customer's 20 footer. Just gave us the keys. Four hours later, I received a call asking if we had gotten our truck because the truck hadn't been formally dispatched.stacy P.
El cliente no dejó un comentario.Anthony G.
Everything gooddavid B.
El cliente no dejó un comentario.KYLE E.
My reservation did not appear on my app not my account online. After calling Uhaul and being on hold for an hour and twenty minutes of an hour and a half call, my call was disconnected. I called back, another 15 minutes on hold, finally spoke with a lady who was helpful and efficient. I had my truck 15 minutes later. I was 2 hours late to help my blind friend move. I was not happy with the overall customer service.Todd C.
You guys were great. Good prices and very friendly. GraciasDavid M.
El cliente no dejó un comentario.Richard S.
Nothing I can think of. Thanks!Larry M.
El cliente no dejó un comentario.Doreen T.
El cliente no dejó un comentario.Wayne E.
El cliente no dejó un comentario.joseph S.
U-Haul does not provide the proper address for this location if you need a cash deposit refund. Luckily I spoke with Tim at the Jackson Pike location, who steered me in the right direction.stacy L.
Great staff and service at this site,. Tried to return at U-Haul located at Travelodge business in gallipolis, oh. And they were terrible service. They would not even come to front counter to see what we were there to do,so we went to high road tow location just down the street. Stay away from Travelodge location .STEPHEN D.
Everything was fineCHARLES H.
The location was great... fast and easy!Russell D.
El cliente no dejó un comentario.Edeana L.
It was great doing business with Tim! The truck was brand new and very nice.Melissa C.
Was a truck repair garage and no one was thereSara T.
El cliente no dejó un comentario.CHARLES S.
El cliente no dejó un comentario.Rita S.
We went to the location (T & G Applianceâ€¦) we were supposed to take it to and they informed us that they haven't been a drop off spot for months, but Uhaul continues to send people there. We had to drive back to a different place to drop it off. Please correct this so others don't go on a wild goose chase! Thank you!!CARY H.
New location and only small signage. Luckily, some people were there to let us know where to drop dolly. No other UHaul equipment there.Jeff M.