Comentarios del cliente para Herrods Standard

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Herrods Standard

Grado total:

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Lawanda S. en

Grado:

Everything was perfect

David R. en

Grado:

They have always worked will with me

jim C. en

Grado:

El cliente no dejó un comentario.

DONALD L. en

Grado:

Keep doing the same thing for every customer.

Melissa T. en

Grado:

El cliente no dejó un comentario.

Steven E. en

Grado:

Tow dolly's brake light did not work, so I had to go to an alternate location to get a replacement. the next day, that dolly had a bad brake light. Had to take it back and get another one. The car was already on the dolly and it was the morning of our departure. Whole experience with this dolly was a nightmare!

dustin O. en

Grado:

Truck pulled to the right the whole time while driving. Wind shield wipers needed replaced.

Laura D. en

Grado:

Padded blankets and dollies should be provided.

DAWN F. en

Grado:

El cliente no dejó un comentario.

kirk A. en

Grado:

great job

Mike S. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

The truck was clean, gased up, and ready. The name of the pick-up place was an old name they operated under before Standard changed to Chevron. We were looking for the Standard word.

Calvin M. en

Grado:

El cliente no dejó un comentario.

Aaron K. en

Grado:

Allen was great helping me get setup and securing my trailer and vehicle.

CHARLES R. en

Grado:

El cliente no dejó un comentario.

ANIBAL L. en

Grado:

El cliente no dejó un comentario.

Christine M. en

Grado:

The final pick up destination was decent. The service guy that helped us was great. The overall pick up process was horrific! We reserved a one way 10 foot box truck to move our daughter out of college. The phone rep on the intital reservation was rude and gave very vague information about what to expect. The day before the pick up I was texted with the pick up location. The day of pick up -which was out of state and in unfamiliar area was changed to some other location 30 minutes further. When I called the second location they told me they had no truck for me. While on the phone I received an dress for a 3rd pickup location 45 minutes out of the way...and this all on the end of a 3 hour drive was ridiculous and incredibly inconvenient. The only person that helped us was the final man at that pick up location. We were given a larger truck then we needed and had to pay to fuel this massive truck to travel 3 hours. This was a rotten experience with your company.

CLAUDE J. en

Grado:

El cliente no dejó un comentario.

Tammy K. en

Grado:

Excellent customer service at this location!!

Michael B. en

Grado:

El cliente no dejó un comentario.

david C. en

Grado:

Excellent customer service! Mr Herrod runs a top of the line business!

Kevin J. en

Grado:

Great experience, I highly recommend using Herrods, especially Bibb & Jack..... great individuals to work with....

Tina S. en

Grado:

El cliente no dejó un comentario.

Brooke W. en

Grado:

Great customer service. It was also quick and easy. Very informative and low prices.

Greg K. en

Grado:

Very helpful people!

Samuel S. en

Grado:

Truck not ready, not clean, truck cargo bed was locked and the employee cold not find the combination to the lock. Delay 25 mins. Waited 15 mins past appointment time for employee to provide help. Got a call from a lady the night prior to the reservation, she "you better be here by 8am, we only do pickups by reservations on Sat, if you are late, we will cancel.". Uhaul did not accommodate my preferred location, which was a main store with nice friendly people who do their job. Instead, they pick this crap hole location, two thumbs down Uhaul. Truck was old, high millage, beat up for a oneway rental truck.

Bert S. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

This was dropped off after hours, didn't go inside facility nor see any personnel.

LaToya S. en

Grado:

The reservation process was awful I reserved way ahead of time. My reservation didn’t matter because someone damaged the truck I was supposed to use. I was routed 30 miles away from my city to pick up and return a Uhaul and charged for Uhauls inconvenience. I am very unsatisfied and disappointed in my service

Lawrence C. en

Grado:

WONDERFUL service from the first phone call I made to return of trailer. He was very kind and helpful. He was very knowledgeable about Uhaul and their policies. GREAT JOB!

Charles B. en

Grado:

The equipment was old and people at pickup location were very rude and unhelpful.

HOWARD L. en

Grado:

Excellent place and friendly staff. Will rent from them again when needed.

Johnny S. en

Grado:

El cliente no dejó un comentario.