AJ knew the requirement and was able to read the contract on my phone. I did not receive a printout of the contract because the printer at the pick up location was not working and the agent misrepresented the fuel provisions.Craig A.
Customer Reviews for Heinen Tractor and Farm Supplies
(U-Haul Neighborhood Dealer)
Seneca, KS 66538
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7:30 a. m. - 5 p. m.
- Sáb.: 7:30 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Adam E.
El cliente no dejó un comentario.Chris R.
El cliente no dejó un comentario.rob T.
This was the best service I have had at Uhaul and I will use them again the next time I need to move.Carol R.
El cliente no dejó un comentario.Rebecca D.
El cliente no dejó un comentario.Brett L.
El cliente no dejó un comentario.scott T.
The biggest improvement you as a company could do is to give the dealer some flexibility in scheduling the equipment. In this case I tried to rent a van 3 weeks prior to my move date. When the scheduling dispatch called, they said there were no vans available for the day I needed it. There were 3 vans sitting on the lot the entire weekend I moved. Those vans haven't moved in a month. My personal opinion is that this a poor way to run a business.Max M.
El cliente no dejó un comentario.Nolan S.
El cliente no dejó un comentario.Eddie A.
They're busy so you have to wait a bit but once they get to you, you are their main focus and they do whatever they can to help the transaction. Great hardware store too, making a trip back to pick up a few power tools.Aaron W.
El cliente no dejó un comentario.Alicia F.
El cliente no dejó un comentario.Anthony E.
They were actually flawless 👍👍👍👍👍Anthony R.
Quick and painless service!!MARY H.
El cliente no dejó un comentario.Ronald D.
El cliente no dejó un comentario.STEPHEN S.
El cliente no dejó un comentario.Miriam W.
El cliente no dejó un comentario.ANTHONY B.
Nothing! Everything was clean and in great working order and wonderful staff.EDWARD P.
Great service!Allison P.
Good service everything what we needKENNETH L.
El cliente no dejó un comentario.Russell W.
El cliente no dejó un comentario.Kurtis T.
El cliente no dejó un comentario.Cynthia H.
I waited for 20 minutes, 4 different employees came to the counter and never acknowledged my presence! Until I asked if I was invisible? Very poor customer service!LORI B.
Very friendlyWILLIAM W.
He was very friendly and I appreciated how professional they made my experience after suffering such a loss. He checked the truck thoroughly and was super nice while doing it. Glad I know where we can access a trusted U-haul location near me.CATRINA R.
El cliente no dejó un comentario.Leon A.
El cliente no dejó un comentario.DALE A.
El cliente no dejó un comentario.james D.
El cliente no dejó un comentario.Rory C.
The person in Seneca, KS was great.Scott P.
I rented a truck in Garden City and was called 2days before my pickup date that I would have to drive 35 miles to Scott City to pick up the truck. There was a 26Ft truck sitting in Garden City. Not good customer service to have your customer do the extra driving!!!VERNA W.
El cliente no dejó un comentario.JAMES P.
El cliente no dejó un comentario.BRANDY D.
My initial reservation was very quick and efficient. Unfortunately I had some scheduling issues on my side and needed to postpone my rental. AJ was very accommodative (even though it was after hours) on getting me rescheduled. Actual pickup/hookup took less than 10 minutes. Great Service!EDWARD M.
Excellent service.EDWARD M.
El cliente no dejó un comentario.BETHANY ANNE S.
El cliente no dejó un comentario.Cary R.
Fire the employee that we dealt with in Seneca, KS. Tell him the following: Don't double wrap the straps on the tow dolly. He might have an easy way to get them lose but didn't share it with us. Don't tell a customer with an all wheel drive car that the car has to be in neutral for the tow dolly to work properly. Leaving the car in neutral caused the battery to die (had to buy a new one with the car still on the dolly) and also the straps came off one of the wheels halfway through trip. The north end of I-35 in Oklahoma is terribly bumpy and wheels turn when the car is in neutral. Fortunately a nice man noticed when we were stopped at a gas station and managed to manually get the straps back over the tire. Before then I had called the 1-800 number and they had told me it was okay to put the car in park so the straps didn't come off again.SHARON B.
El cliente no dejó un comentario.John T.
El cliente no dejó un comentario.Jeffrey G.
El cliente no dejó un comentario.Doug H.
The location in independence ruined my experience by charging me for cleaning a trailer I used to haul a motorcycle which was not dirty and for 24 moving blankets I never had. I will never use uhaul again...EVER!!!ARTHUR J.
El cliente no dejó un comentario.DAVID M.
Online return was not very easy to useBryce B.
they were excellentRobert P.
El cliente no dejó un comentario.Mona H.
El cliente no dejó un comentario.WANDA H.
Making the reservation was a nightmare. The UHaul staff on the phone had no idea where there actually was a unit for us to rent and changed addresses 3 times which effected our plans. Brittany was rude and impatient and found it more important to explain the inner workings of UHaul than to answer customer questions and concerns. The price also tripled within 5 days when we planned vs actually rented.Lynn Dee G.
El cliente no dejó un comentario.Ben S.
El cliente no dejó un comentario.GREG S.
El cliente no dejó un comentario.Sheila R.
These folks helped me in the beginning to find me a Car Hauler . He set up everything. So when I got to Detroit. Everything was done. Can't get any better than that.randy A.
Excellent customer service...no recommendations!Jason S.
I could not locate a U-Haul drop box after hours on the weekend. (they were not open at 1:30 pm Saturday. Luckily, I happen to run into a manager going back into the site, which he took everything and handled my order on Monday when they opened. This was appreciated.Robert B.
El cliente no dejó un comentario.gary B.
Heinen True Value was a great place to do Buis's was with. AJ was friendly and took the time to ask how my trip was and if I had any issues. I would recommend this business to everyone. Outstanding!Daniel J.
Pleasant expierence, No problems what so ever. GraciasTONY M.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.eva W.
El cliente no dejó un comentario.Robert H.