Customer Reviews for Hearn Enterprises
(U-Haul Neighborhood Dealer)

64 reviews

934 Delaware Ave   Palmerton, PA 18071

(610) 826-2925

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(610) 826-2925

934 Delaware Ave
Palmerton, PA 18071

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Douglas Niebell 
Rating:
5.0

Customer did not leave a comment.

Scott Muniz 
Rating:
4.0

They need to report the return of the equipment in a more timely fashion.

Amy Beltz 
Rating:
3.0

Customer did not leave a comment.

Chris Bittman 
Rating:
2.0

The location looked like a junkyard for old cars. The equipment I picked up needed sweeping. However, the attendant was very personable and helped me hitch a car carrier to my rented truck. It was a long 1-1/2 hour drive from my home to get the equipment and another 2 hours to get back to my home through the winding mountain roads.

Eddie Walls 
Rating:
5.0

So friendly and easily accessible!

Brian Reckley 
Rating:
5.0

Loved how close and easy return was.

Kris Schaible 
Rating:
5.0

Customer did not leave a comment.

LAFONDE SHEPPERSON 
Rating:
5.0

Customer did not leave a comment.

Renato Padua Ferreira 
Rating:
5.0

Great customer service, friendly staff rental equipment as clean fueled up and ready when I picked it up.

Jason Holden 
Rating:
5.0

service was excellent, very easy to work with.

Charles Holmes 
Rating:
5.0

Customer did not leave a comment.

Mike Kazik 
Rating:
5.0

Everything when smooth very satisfied

Arthur b Grammes jr 
Rating:
4.0

Customer did not leave a comment.

Charles Dessin 
Rating:
5.0

Absolutely nothing. They where Amazing!

Brittany Miles 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Shaw 
Rating:
5.0

Everything was fine.

Walter Porambo 
Rating:
5.0

The gas indicator was my only issue it was not correct

Latonya Green 
Rating:
5.0

Customer did not leave a comment.

James Campbell 
Rating:
3.0

Have trucks available where you make your reservation not having to drive over an hour away.

Albert Getz 
Rating:
5.0

Very helpful and friendly people Thank you

Michael Manoli 
Rating:
3.0

Everything. I had to drive 35 miles to pick up the truck get there and no blankets or gas in the truck. Computers were down had to wait over 30 minutes to get the thing

Roxann Kemmerer 
Rating:
5.0

Excelente trabajo, éxitos de siempre.

Claribel Ramirez 
Rating:
1.0

Office was unkempt and dirty. No blankets were available. Owner was not concerned about a walk around inspection before we departed.

Chris Behrens 
Rating:
2.0

I was charged an after hrs fee of $20 and I dont understand why.

Amanda Heffelfinger 
Rating:
4.0

Customer did not leave a comment.

ELVIN MERCADO 
Rating:
4.0

All good

Robert Hartranft 
Rating:
3.0

Not for after hours drop off. It was dark and isolated. Hard to find key drop off.

Damaris Acevedo 
Rating:
5.0

Customer did not leave a comment.

elizabeth Graver 
Rating:
1.0

Customer did not leave a comment.

aboulaye barry 
Rating:
2.0

The app is terrible. I had trouble returning my rental and it stayed "in use" even though it was returned. I called your support line and was hung up on twice.

Samir Benmokhtar 
Rating:
5.0

I think the renting of this vehicle was the best experience I’ve ever had renting a moving truck.

Nicholas Perish 
Rating:
5.0

Customer did not leave a comment.

Dan Carle 
Rating:
5.0

Customer did not leave a comment.

carol Heffelfinger 
Rating:
3.0

Customer did not leave a comment.

janet guinn 
Rating:
3.0

Customer did not leave a comment.

Kenny Hummel 
Rating:
5.0

Customer did not leave a comment.

Frank Lucrezi 
Rating:
4.0

Customer did not leave a comment.

Shana McCarty 
Rating:
3.0

No-Contact drop-off

Janet EAton 
Rating:
3.0

I requested a dozen furniture Pads and was charged for them but they were not in the truck.

Douglas Sofranko 
Rating:
5.0

Friendly service would use again.

Greg Eaton 
Rating:
3.0

Customer did not leave a comment.

Robert Schwoyer 
Rating:
5.0

Very nice associate at the counter.

DAVID BEECHER 
Rating:
5.0

People were very nice with a hometown feel yet professional.

Daniel Laury 
Rating:
4.0

Customer did not leave a comment.

Ronald Bolek 
Rating:
5.0

Customer did not leave a comment.

Donald Wilcox 
Rating:
5.0

Customer did not leave a comment.

Carmen Fiallo 
Rating:
5.0

Customer did not leave a comment.

Carmen Fiallo 
Rating:
4.0

I asked for one location it was accepted. The night before at eight in the evening I get a call saying that the location will be closed. Another was found that had a truck available. But it was 45 minutes away. I had no time find something else if I refused. I was given no discount. When I showed up the store had no idea I was there to pick up the truck. I also asked for a hand cart and they didn’t have one. Hearn enterprise was great but not everything else. I had to scramble to find a way to get to them. The previous location I could walk to and had planned to.

Rebecca Dudyk 
Rating:
3.0

I would never recommend to anyone to rent at a satellite location. There is no one to deal with after hours, and the u haul customer service is horrible. When the business models best response to a customer is hopefully you have a wi fi connection at the remote site- or maybe someone else’s phone may have a better signal at the site , that is a big problem. And when the service rep doesn’t suggest an earlier pick up time as a solution, then they are not well equipped to do their job.

bob hock 
Rating:
5.0

Customer did not leave a comment.

Claire Sears 
Rating:
5.0

Customer did not leave a comment.

Dixon Kitonyo 
Rating:
5.0

Customer did not leave a comment.

Bernard Edwards 
Rating:
5.0

Friendly helpful people

Rodger Danielson 
Rating:
5.0

Customer did not leave a comment.

Hugh McCabe 
Rating:
5.0

Customer did not leave a comment.

SCOTT SCHIEFER 
Rating:
5.0

Everybody needs to be on the same page once giving a price that should be final not receive one price and then have to pay almost$200 dollars different then everyone you call acts stupid

KEN ROSCOE 
Rating:
3.0

The truck was very noisy and I express concerns that the transmission or engine will soon be going on the vehichle. I was so relieved when I returned it because I truly didn't feel safe in it.

MARK NORDYKE 
Rating:
5.0

Customer did not leave a comment.

robert mangan 
Rating:
4.0

Customer did not leave a comment.

Anaida Almodovar 
Rating:
3.0

Customer did not leave a comment.

Ronald Walters 
Rating:
3.0

The location was inconvenient to get to from where I live.

Donald Link 
Rating:
5.0

Customer did not leave a comment.

Keith Romano 
Rating:
4.0

Customer did not leave a comment.

Randy Gombert 
No reviews have been submitted for this location.

Additional Services at this Location

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