I ordered a Doley, but none was on the truck, and it was a remote pick up. pick up was easy but the return was ridiculous. the hidden costs were not good and i returned it with more fuel, it was on E at the pickup.
Rhonda K
Customer Reviews for Headland Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great, will use again in the future.
DOUGLAS GGreat rental, overall very pleased with both locations.
Beverly WNo one was there as a usual rep. Receptionist of business told me to drop off and take pictures.
James PEverything was good ! Very helpful and friendly staff !
James WThey could have supplies at the location, like blankets and hand trucks.
Rich BNo one there to checkin trailer, created a situation that made it appear trailer not returned.
Michael RThey were so friendly and accommodating! Stayed a little past closing time to make sure we had what we needed to get our daughter to college.
Laura SNothing…Mrs Linda Robinson is such a sweet and courteous dealer. She made my rental pickup /return such an easy process, I know I will use this Uhaul location for all my delivery/moving needs.
Andria VMake sure you are more specific with pick/drop off details. And probably better customer service on the phone number provided for customer service.
lizette pTruck was not ready and prepared. Person that handles this was not at the location. It was very disorganized. I’d prepaid and scheduled everything days prior to pick up. It took over 45 minutes just to do a pickup after pre registering online.
Samuel H