Comentarios del cliente para Harvey's General Store

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Harvey's General Store

Grado total:

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GLENN E. en

Grado:

Great customer service. Some supplies listed on the uhaul website weren't available at this particular location.

steven P. en

Grado:

Drop off location was 10 miles from the town center? There are no drop off locations in Westminster, MD city limits? Location was a liquor store and the woman working had no idea what to do, including not realizing uhaul rented blankets. When I said I was dropping off a trailer, all I got was “ok”. When I asked what to do and where to put it, she replied “I don’t deal with that, he does”. There was no one else in the store. Just a truly miserable overall experience from uhaul.

Darlene H. en

Grado:

No one knew we were picking up a trailer at location. Clerk was very kind but had to call her boss at home and we had to do reservation process all over again with him over the phone.

Raheel J. en

Grado:

Little out of the way but free car parking for 24 hrs

MARK L. en

Grado:

Raheerl Johnri you are a great person! You give the Harvey General Store a friendly & kind atmosphere, very refreshing. My U-Haul truck rental experience was perfect & everything I needed. All of my future U-Haul truck rental needs will be through Harvey General Store!

Robert H. en

Grado:

El cliente no dejó un comentario.

Alan H. en

Grado:

Never came outside to assist when picking up...No help hooking up trailer. Never came Outside when dropping off...No help unhooking. No paperwork picking up...No paperwork dropping off. Receive bill almost 1 month later! What a complete sham. How this place qualifies as a Uhaul location is the main question that I’m sure will not get answered. Honestly if you want to lose a Uhaul customer...This is the place to start! I will go out of my way to rent from anyone but Uhaul in the future! Alan Haynes

Harvey D. en

Grado:

El cliente no dejó un comentario.

Freja F. en

Grado:

I will not recommend Uhaul to anyone. Reasons stated above.

robert H. en

Grado:

El cliente no dejó un comentario.

Todd P. en

Grado:

El cliente no dejó un comentario.

Tom R. en

Grado:

El cliente no dejó un comentario.

richard S. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

El cliente no dejó un comentario.

Katherine E. en

Grado:

Truck was not swept clean when I picked it up. The supplemental equipment was not with the truck and the facility didn’t have any. Had to go to another uhaul location to pick up the equipment I needed for the move.

Sean D. en

Grado:

El cliente no dejó un comentario.

Sandi A. en

Grado:

Dropped off uhaul on 6/1 after hours, had problems with the check in on the website. It was raining outside and the site kept freezing up so I could not complete the return. I called and phone line kept ringing, no answer until 6/4 to get help. Should only be charged for 1 day of rental, not 3. Asked for someone to contact me back to make sure this was resolved, still no response. When calling during business hours on hold for 20-40 minutes which is very frustrating. Would like Rep to call me so I can make sure the return was made and what I am being charged.