Comentarios del cliente para Hart Trailer Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hart Trailer Sales

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Matthew M. en

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El cliente no dejó un comentario.

Mark S. en

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Great service and helpful

Melinda J. en

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El cliente no dejó un comentario.

Heather J. en

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Awesome

Sharonda J. en

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El cliente no dejó un comentario.

Jimmy M. en

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Came right out checked unit it was good maybe 10 min max great job

Jim W. en

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Drop of was fast and I was gone in just a few minutes.

Jeffery J. en

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El cliente no dejó un comentario.

Sherri W. en

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The guys at Hart Trailer Sales are the BEST! I had no worries about my trip. Very knowledgeable group. Trust them with your next rental.

Denny L. en

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Only issue I had was two days after the rental was returned I was charged $4.75 without a call explaining why. The equipment was extremely old, and damaged and should probably be removed from service.

Elizabeth C. en

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El cliente no dejó un comentario.

Gwinette P. en

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Every thing was very good. Staff worked well with customers despite busy time of year!

WILLIAM R. en

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Not muc

Penny C. en

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El cliente no dejó un comentario.

TOdd H. en

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Location Awesome and the Gentleman that took care of me went above and beyond. When I called Uhaul customer service about at mileage discrepancy, I was brushed off and told to contact the general manager of the place it was rented from. Extremely poor Customer Service.

Mary B. en

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El cliente no dejó un comentario.

Thomas T. en

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El cliente no dejó un comentario.

Amanda A. en

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El cliente no dejó un comentario.

Michele M. en

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El cliente no dejó un comentario.

kevin J. en

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El cliente no dejó un comentario.

DEREK S. en

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El cliente no dejó un comentario.

Darin P. en

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El cliente no dejó un comentario.

Keaton G. en

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El cliente no dejó un comentario.

Chad W. en

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El cliente no dejó un comentario.

Shelley V. en

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The truck was clean But it drives horrible. If you go over 60 mph, the truck shakes bad. Needs some front end work.

Lance B. en

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El cliente no dejó un comentario.

Timothy L. en

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Very friendly and accommodating!!

William D. en

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El cliente no dejó un comentario.

Chad B. en

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El cliente no dejó un comentario.

Mandy J. en

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After a rocky start to my rental with U-Haul at another location, Hart Trailer Sales made my rental a much more enjoyable experience. Extremely friendly and great service.

ashley W. en

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El cliente no dejó un comentario.

Garon J. en

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El cliente no dejó un comentario.

Meagan D. en

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El cliente no dejó un comentario.

Robert L. en

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El cliente no dejó un comentario.

Jason S. en

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Location was well maintained, owner was friendly, informative, and polite! Thank you.

Kimberly M. en

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Gentlemen are so helpful and knowledgeable on equipment and making sure I loaded my car safely! Appreciate him for his cooperation on the timing for pickup tow dolly!

Demetric S. en

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El cliente no dejó un comentario.

Sara D. en

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El cliente no dejó un comentario.

Stephen S. en

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El cliente no dejó un comentario.

Robyn G. en

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El cliente no dejó un comentario.

NIKKI U. en

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El cliente no dejó un comentario.

Jenny E. en

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El cliente no dejó un comentario.

Andrew O. en

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Great experience! Would definitely recommend!

Rena H. en

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Fast and friendly service!

Tyrene F. en

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El cliente no dejó un comentario.

Gary F. en

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El cliente no dejó un comentario.

keith P. en

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I have been involved with U-haul since the late 1960's when my father rented them out of his gas station. equipment is always first rate.Hart trailer sales was great. I would rent from them again.

DUWEY L. en

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El cliente no dejó un comentario.

Jason A. en

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El cliente no dejó un comentario.

Errol G. en

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El cliente no dejó un comentario.

JOHN KEITH W. en

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Installation of landing gear for the larger, heavier trailers would be most beneficial

Sherri C. en

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We rented three u-hauls to move from Louisiana to South Carolina. On the last trip, it was just me, a woman, driving 750 miles in THIS uhaul. This was unacceptable. The whole right side lights didn’t even work

Linda S. en

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Gentleman who helped me was very pleasant and efficient. Ty

Dennis M. en

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El cliente no dejó un comentario.

Michael K. en

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El cliente no dejó un comentario.

Aaron L. en

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El cliente no dejó un comentario.

Sarah S. en

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El cliente no dejó un comentario.

Kenneth M. en

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El cliente no dejó un comentario.

Christopher C. en

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Brake lights did not work on trailer making this a very uncomfortable move since we were traveling almost 300 miles on the interstate.

Josh C. en

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It was closed when I dropped off the truck and trailer.

Tiffany B. en

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Absolute horrible experience with Uhaul and their management. I will never rent from y'all again, and I'll make sure I let everyone know what a horrible experience I had with the truck and your management.

Martin C. en

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El cliente no dejó un comentario.

braden T. en

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El cliente no dejó un comentario.

david W. en

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My reservation time was changed from a 5pm pickup to a 3:15pm pickup because the pickup location was closing early. This happened even after I received an email verifying a pickup time of 5pm. This caused a good bit of confusion as well as unexpected cost to get a ride there. The person who handled the rental was "RUDE!!!!" throughout the entire transaction. To be honest if I had the time I would have cancelled and went elsewhere. Totally dissatisfied with the entire transaction.

Brian C. en

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The web site sent my request to a different location without telling me. They took care of me, but that should be fixed.

Maryssa H. en

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El cliente no dejó un comentario.

Gary F. en

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El cliente no dejó un comentario.

REBECCA M. en

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N/a

Rod R. en

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Nothing

marlin L. en

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Just keep doing what you are doing and doing very well. I changed my reservation and it wasn't a problem for them to change it and fill my request. Very well done. Even had my return sent to me before I left. I liked that.

Robert C. en

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El cliente no dejó un comentario.

Derek H. en

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Moving points on the equipment needed to be greased

KARL M. en

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El cliente no dejó un comentario.

Brandy S. en

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The reserved guaranteed equipment was not ready and the pick up time was not met. The unit was foul of odor similar to that of a skunk and had to be exchanged. This delay kind of delay is avoidable if the units are inspected. This location does not inspect any unit per the onsite representative. The negative attitude and unprofessional behavior displayed by the counter clerk was unacceptable. This particular location is greatly lacking in customer service. In addition to the above mentioned poor behavior, we were required to search for the rental ourselves by testing keys on various trucks as the counter clerk did not give us correct instructions as to our rental units location. He stated our reserved unit was in the middle, however it's location was down on the end. This entire incident would have been avoided if they were more attentive to the units and unit locations they are responsible for or, and preferably they properly made ready the rental units. Again this goes back to very poor customer service. I was very impressed with and enjoyed my U-haul experience at Anroin Inc at 231 W 2nd St Freeport, TX 77541 but Hart to Hart Trailer Sales at 9889 Florida Blvd Walker, La has a great deal of improving to do. I will not be renting from them again and am seriously considering never using U-haul again as this is not the first time a Louisiana location has dropped the ball.

GARRY S. en

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El cliente no dejó un comentario.

lindsay F. en

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I was NOT told the insurance and dolly rental was a per day rental. The truck was sitting for over a week due to our closing not going through on time. Had I known, I would have returned the dolly while not in use. I would have NEVER used uhaul insurance had I known it was a per day charge. These 2 items cost me $290!!!! Unless this issue is resolved and I get some type of refund, I will NEVER use Uhaul again or recommend this dealer to anyone. No one explained this to me!!! I'm very unhappy.

Stan W. en

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El cliente no dejó un comentario.

GARY F. en

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El cliente no dejó un comentario.

TASHA K. en

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El cliente no dejó un comentario.

Sharon M. en

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El cliente no dejó un comentario.

JAMES W. en

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El cliente no dejó un comentario.

Clay G. en

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We rented a cargo trailer. Before pulling the trailer off the lot the attendant checked the break and signal lights. We were getting ready to leave that night and realized the running lights did not work. We had to spend another night because we could not pull the trailer at night due to the lights not working properly. We also spoke to a UHaul representative the next day and was told that we would be contacted by a UHaul representative within 48 hours, no on ever called.

Bob H. en

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El cliente no dejó un comentario.

Manuel F. en

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The owner stayed in contact with me while I was on my trip to answer any questions and asked if I needed any help at all. Old fashion customer service. Great job and really appreciated the gesture.

mark P. en

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This location fixed the bad experience I had with my first reservation. I rent with uhaul from pickups to moving trucks never had a problem until this

Selewa R. en

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Make sure to rent out safe, acceptable working equipment that will not put people's lives in danger.

roxanne D. en

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El cliente no dejó un comentario.

Matthew C. en

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I was charged for going over on the mileage on a 1 way rental. The mileage that was given was not possible between the addresses that I gave them and I was charged for going over 30 miles. When I explained that if you check the distance between the addresses, the gentleman agreed that it was greater than the mileage allotted, but there was nothing he could do about it. Oddly enough when going back over paperwork, I was given a 250 mile allotment 4 days before to drive between the same addresses and only 99 miles for this rental.

David T. en

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El cliente no dejó un comentario.

Kathryn K. en

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El cliente no dejó un comentario.

glen E. en

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El cliente no dejó un comentario.

Nicolle F. en

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El cliente no dejó un comentario.

RAYMOND B. en

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El cliente no dejó un comentario.

bruce B. en

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El cliente no dejó un comentario.

ronnie S. en

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El cliente no dejó un comentario.

Kennan W. en

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Location could use better signs to show the way.

Michael H. en

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We were unaware that the truck we rented did not come with a ramp. This would have been helpful considering we were attempting to move appliances.

JESSIE S. en

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El cliente no dejó un comentario.

ken R. en

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El cliente no dejó un comentario.

todd C. en

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El cliente no dejó un comentario.