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BRANDON J | Overall ExperienceCustomer Reviews for Hardin Valley Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was always a live person to talk to 24/7. I liked that the gate hours eliminated riffraff from hanging out there like some other facilities. The gate Being closed helped with security plus the on-site management would open the gate for a necessary entry. Jessy and Marshall were very helpful . The place was always clean and my unit was powder dry.
DESTINI H | Overall ExperienceWe had his unit for a few years and never had an issue nice people fair price
TIMOTHY B | Overall ExperienceVery helpful! I lost my key at some point and they replaced it without issue. I had my thing there for several years and they were always professional.
BRANDON D | Overall ExperienceI was very pleased with how friendly the staff was and very helpful even on Sundays and after 5 pm hours. As a female I felt safe going there by myself. Thank you to everyone at Harden Valley Storage.
REBECCA P | Overall ExperienceI would highly recommend. My family used a unit here for about 4 years. Zero issues ever. Incredibly clean and very nice staff.
EVIE C | Overall ExperienceWe had a storage unit at Hardin Valley Storage for 10 years and had great customer service there the entire time. The staff was always accessible, very courteous, friendly, and a pleasure to deal with when contacted and when needed. The facility was well maintained and always felt secure. Highly, highly recommend this company for any storage needs!
MARTHA K | Overall ExperienceWe have been a customer two separate times. And our experience was completely professional. Our stored belongings were safe and well cared for. I would recommend this storage house to any one. Thank you management Mark.
MARK B | Overall ExperienceI used this facility for a little bit over one year I was very well satisfied with everything ,I have zero complaints and I will recommend this place to anyone! 👍👍👍
BENJAMIN N | Overall ExperienceExcellent storage facility.
RON L | Overall ExperienceThank you. I appreciate you, Jessy and Coni.
JEFFREY B | Overall ExperienceThe storage unit did not honor Uhaul 1 month free with truck rental promo or prorate rent for your time there.
Olivia P | Overall ExperienceI highly recommend this facility to anyone in the Hardin Valley/ Karns area! Extremely convenient and clean!
DREW W | Overall ExperienceThe storage unit met my immediate needs. They were able to to extend the contract by a few months while my house was being finished.
ROBERT C | Overall ExperienceClean, secure, good location with easy access , nice managment.
DAVID S | Overall ExperienceDanny always answered when I called. He was very professional, kind and helpful. It was a great experience And I would recommend it to anyone.
Shelia B | Overall ExperienceManager attempted to help me get into my car because I locked my keys inside. Gave me water and some food while I was waiting in the heat for someone to bring me a spare key. Went above and beyond, especially during a time right now where everyone keeps their distance and doesn't interact with each other, as if we are all carrying the plague. He made a terrible day better which is all you can ask for.
jacob y | Overall ExperienceYou have to leave a review to get a refund
Caleb B | ReservationEasy. Smooth Process
Zachary T | ReservationIt was easy to reserve a unit, office is open 24-7, and we were able to drive up to the unit for unloading. We couldn’t be more pleased.
Randy P | ReservationPleased
ROGER S | Overall ExperienceThis felt very safe to stop by day or night. Easy access with open gate and well lit. Thank you for offering such a secure facility.
NANCIE L | Overall ExperienceGreat location and great customer service. Came in on a Sunday night and they were there waiting for us. Easy access to unit. Would definitely use this storage unit again in the future.
Richard W | Overall ExperienceVery clean and well lit. Office always open. Staff very friendly.
PAMELA S | Overall ExperienceOffice staff is kind and helpful, the facility is clean and well maintained and the unit was also clean and well maintained.
Privacy R | First ImpressionsThe additional $20 administration fee was not mentioned when I booked online, and seems to be a little bit high. But I received an excellent service, and the storage is very well located.
ANDRE G | First ImpressionsFacility is clean and well maintained. The management team is knowledgeable, friendly and very helpful!
MICHAEL B | First ImpressionsGreat service very quick
ERNEST B | First ImpressionsI had a great experience and friendly service
Privacy R | First ImpressionsVery easy and fast process
Privacy R | First ImpressionsVery clean facility. I was able to get a storage building on a very short notice and the registration process was very quick and easy.
Privacy R | First ImpressionsI was very impressed with how easy the whole process was for me. Everyone was very professional and friendly, and the entire facility is clean and well-maintained.
ELIZABETH W | First ImpressionsFriendly staff and storage room is very clean in good shape!
Privacy R | First ImpressionsWe were uncertain as to the size of the storage unit we`d need. Hardin Valley worked with us to change our initial reservation to a larger unit in order to accommodate all our things. Very helpful!
Privacy R | First ImpressionsHelpful and friendly staff. Clean facilities and many cameras. Great location. Very happy with Hardin Valley Storage.
Privacy R | First ImpressionsVery Friendly and Clean
Privacy R | First ImpressionsVery nice people, very accomodating. They are the kind of people you want to do business with.
Privacy R | First ImpressionsTHE PLACE WAS CLEAN DRY AND VERY WELL KEPT.
Privacy R | First ImpressionsI assumed there was a first month discount. Nope. My mistake. Otherwise I`m very happy.
Privacy R | First ImpressionsStaff was really helpful.
Privacy R | First ImpressionsGreat location. Friendly staff.
Privacy R | First ImpressionsNice facility. N
Privacy R | First ImpressionsI`m just late getting there. I love this facility!
Privacy R | First ImpressionsVery nice clean facility, staff super friendly and helpful.
Privacy R | First ImpressionsVery pleasant people to deal with.
Privacy R | First ImpressionsFriendly, convenient, easy.
Privacy R | First Impressions