Customer Reviews for Hardin Valley Storage

59 reviews

10241 Hardin Valley Rd   Knoxville, TN 37932

(865) 531-1008

Office Hours

  • Mon-Sun: 9 am–6 pm

Services at this Location:

Contact Us

(865) 531-1008

10241 Hardin Valley Rd
Knoxville, TN 37932

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Jessie was awesome. Will definitely use them again.

Ray G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRANDON J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTAVIOUS W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICKY D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELLA C  |  Overall Experience 
Rating:
5.0

There was always a live person to talk to 24/7. I liked that the gate hours eliminated riffraff from hanging out there like some other facilities. The gate Being closed helped with security plus the on-site management would open the gate for a necessary entry. Jessy and Marshall were very helpful . The place was always clean and my unit was powder dry.

DESTINI H  |  Overall Experience 
Rating:
5.0

We had his unit for a few years and never had an issue nice people fair price

TIMOTHY B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL W  |  Overall Experience 
Rating:
5.0

Very helpful! I lost my key at some point and they replaced it without issue. I had my thing there for several years and they were always professional.

BRANDON D  |  Overall Experience 
Rating:
5.0

I was very pleased with how friendly the staff was and very helpful even on Sundays and after 5 pm hours. As a female I felt safe going there by myself. Thank you to everyone at Harden Valley Storage.

REBECCA P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUDI H  |  Overall Experience 
Rating:
5.0

I would highly recommend. My family used a unit here for about 4 years. Zero issues ever. Incredibly clean and very nice staff.

EVIE C  |  Overall Experience 
Rating:
5.0

We had a storage unit at Hardin Valley Storage for 10 years and had great customer service there the entire time. The staff was always accessible, very courteous, friendly, and a pleasure to deal with when contacted and when needed. The facility was well maintained and always felt secure. Highly, highly recommend this company for any storage needs!

MARTHA K  |  Overall Experience 
Rating:
5.0

We have been a customer two separate times. And our experience was completely professional. Our stored belongings were safe and well cared for. I would recommend this storage house to any one. Thank you management Mark.

MARK B  |  Overall Experience 
Rating:
5.0

I used this facility for a little bit over one year I was very well satisfied with everything ,I have zero complaints and I will recommend this place to anyone! 👍👍👍

BENJAMIN N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRIS B  |  Overall Experience 
Rating:
5.0

Excellent storage facility.

RON L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PERRY P  |  Overall Experience 
Rating:
5.0

Thank you. I appreciate you, Jessy and Coni.

JEFFREY B  |  Overall Experience 
Rating:
5.0

The storage unit did not honor Uhaul 1 month free with truck rental promo or prorate rent for your time there.

Olivia P  |  Overall Experience 
Rating:
5.0

I highly recommend this facility to anyone in the Hardin Valley/ Karns area! Extremely convenient and clean!

DREW W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROGER B  |  Overall Experience 
Rating:
5.0

The storage unit met my immediate needs. They were able to to extend the contract by a few months while my house was being finished.

ROBERT C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shane W  |  Overall Experience 
Rating:
5.0

Clean, secure, good location with easy access , nice managment.

DAVID S  |  Overall Experience 
Rating:
5.0

Danny always answered when I called. He was very professional, kind and helpful. It was a great experience And I would recommend it to anyone.

Shelia B  |  Overall Experience 
Rating:
5.0

Manager attempted to help me get into my car because I locked my keys inside. Gave me water and some food while I was waiting in the heat for someone to bring me a spare key. Went above and beyond, especially during a time right now where everyone keeps their distance and doesn't interact with each other, as if we are all carrying the plague. He made a terrible day better which is all you can ask for.

jacob y  |  Overall Experience 
Rating:
5.0

You have to leave a review to get a refund

Caleb B  |  Reservation 
Rating:
5.0

Easy. Smooth Process

Zachary T  |  Reservation 
Rating:
5.0

It was easy to reserve a unit, office is open 24-7, and we were able to drive up to the unit for unloading. We couldn’t be more pleased.

Randy P  |  Reservation 
Rating:
4.0

Pleased

ROGER S  |  Overall Experience 
Rating:
5.0

This felt very safe to stop by day or night. Easy access with open gate and well lit. Thank you for offering such a secure facility.

NANCIE L  |  Overall Experience 
Rating:
5.0

Great location and great customer service. Came in on a Sunday night and they were there waiting for us. Easy access to unit. Would definitely use this storage unit again in the future.

Richard W  |  Overall Experience 
Rating:
5.0

Very clean and well lit. Office always open. Staff very friendly.

PAMELA S  |  Overall Experience 
Rating:
5.0

Office staff is kind and helpful, the facility is clean and well maintained and the unit was also clean and well maintained.

Privacy R  |  First Impressions 
Rating:
3.0

The additional $20 administration fee was not mentioned when I booked online, and seems to be a little bit high. But I received an excellent service, and the storage is very well located.

ANDRE G  |  First Impressions 
Rating:
5.0

Facility is clean and well maintained. The management team is knowledgeable, friendly and very helpful!

MICHAEL B  |  First Impressions 
Rating:
4.0

Great service very quick

ERNEST B  |  First Impressions 
Rating:
4.0

I had a great experience and friendly service

Privacy R  |  First Impressions 
Rating:
5.0

Very easy and fast process

Privacy R  |  First Impressions 
Rating:
5.0

Very clean facility. I was able to get a storage building on a very short notice and the registration process was very quick and easy.

Privacy R  |  First Impressions 
Rating:
5.0

I was very impressed with how easy the whole process was for me. Everyone was very professional and friendly, and the entire facility is clean and well-maintained.

ELIZABETH W  |  First Impressions 
Rating:
4.0

Friendly staff and storage room is very clean in good shape!

Privacy R  |  First Impressions 
Rating:
5.0

We were uncertain as to the size of the storage unit we`d need. Hardin Valley worked with us to change our initial reservation to a larger unit in order to accommodate all our things. Very helpful!

Privacy R  |  First Impressions 
Rating:
5.0

Helpful and friendly staff. Clean facilities and many cameras. Great location. Very happy with Hardin Valley Storage.

Privacy R  |  First Impressions 
Rating:
5.0

Very Friendly and Clean

Privacy R  |  First Impressions 
Rating:
5.0

Very nice people, very accomodating. They are the kind of people you want to do business with.

Privacy R  |  First Impressions 
Rating:
5.0

THE PLACE WAS CLEAN DRY AND VERY WELL KEPT.

Privacy R  |  First Impressions 
Rating:
3.0

I assumed there was a first month discount. Nope. My mistake. Otherwise I`m very happy.

Privacy R  |  First Impressions 
Rating:
4.0

Staff was really helpful.

Privacy R  |  First Impressions 
Rating:
5.0

Great location. Friendly staff.

Privacy R  |  First Impressions 
Rating:
4.0

Nice facility. N

Privacy R  |  First Impressions 
Rating:
5.0

I`m just late getting there. I love this facility!

Privacy R  |  First Impressions 
Rating:
5.0

Very nice clean facility, staff super friendly and helpful.

Privacy R  |  First Impressions 
Rating:
5.0

Very pleasant people to deal with.

Privacy R  |  First Impressions 
Rating:
5.0

Friendly, convenient, easy.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

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