Customer Reviews for Hardin Services
(Distribuidor de U-Haul del vecindario)

216 comentarios

18 Clove Ave   Sussex, NJ 07461
(Rt 23 N)

(973) 702-7103

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb.: 8:30 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 11/28/2021 - 11/29/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(973) 702-7103

18 Clove Ave
Sussex, NJ 07461
(Rt 23 N)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb.: 8:30 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 11/28/2021 - 11/29/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Marie M. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
5.0

Pick up location was above excellent.

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONYJ Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
3.0

My reservation was changed last-minute from a closer, more convenient location. To Hardin. Which was a 1 1/2 hour drive one way just to pick up the truck. Which wasn't the truck I asked for. Then they did not have the hand truck I asked for. I had to make 2 trips because again. I did not have the truck that I asked for. This was a very bad experience. And I rent from Uhual alot.

CLARKSON A. 
Clasificación:
3.0

It's not about the location, it's the uhaul website that is terrible. I reserved a truck and carrier and qqas charged twice for the carrier and g ot no helps at the mine hill location to cancel the reservation. Then my perffered pickup drop off locations were changed.no biggy, the worst was having to pickupcarrier at sussex.

Angel O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander G. 
Clasificación:
4.0

Although the facility met with my satisfaction, the experience of dealing with UHaul's personnel in getting the release to take the vehicle took over 50 minutes and was ridiculously difficult.  I am very dissatisfied with UHaul!

Jacqueline M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hali D. 
Clasificación:
3.0

It was frustrating that the location changed to this location. The change was a large reason why I went over the mileage allowed and was charged an extra amount on return.

Jeff C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Casey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
3.0

El cliente no dejó un comentario.

lawrence P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTINCHARLES N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ericka F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN T. 
Clasificación:
5.0

I was very pleased with Hardin Services.They are very personable and friendly people.If I need a rental again, these are the people I would call.

Steven P. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven K. 
Clasificación:
5.0

Very professional and great service. Also very courteous.

Mikael M. 
Clasificación:
5.0

Was very helpful and courteous. Thank you so much.

James D. 
Clasificación:
5.0

I have no complaints about their service at all. Fast and friendly. Also followed Corona safety very well

Salvatore L. 
Clasificación:
5.0

Even with the current situation in the world now they were courteous and prompt.

SCOTT F. 
Clasificación:
5.0

Nice and friendly staff A+ service

Ryan W. 
Clasificación:
1.0

I had to wait over an hour before I recieved my Van Rental because no one there knew how to sign me in . The woman was out sick that knew what to do. I think some kind of credit should go back into my account.

Michael V. 
Clasificación:
5.0

I have used this location before they are excellent

Kevin K. 
Clasificación:
5.0

The owner of that location whose name is Jim was a total amazing person. He is a old school gentlemen. He was helpful and every step of the process.

Javier R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

laszlo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross J. 
Clasificación:
3.0

I had already dropped my trailer off at a uhaul location and that drop off went well. Then the system texted me to remind me to return my trailer to a different location. I called to let them know it had already been returned. Was told there may be a couple hundred in fines. Cancelled my day commitments to spend even more time dealing with this only to be ultimately told i would not be charged. Gee thanks. The trailer itself worked great. Every part of ordering and returning it was a real pain in the butt.

Timothy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol K. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ann G. 
Clasificación:
5.0

The personnel were lovely!

Sharon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLY H. 
Clasificación:
5.0

When I picked up the Cargo Van, it was very dirty and dusty inside the driver's seat and the back of the van. Before I used the van, vacuumed seats and floor in front as well as the back of the van. And, when I finished using it, I vacuumed the van all out before returning it. Everything else was ok!

Margaret K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

james L. 
Clasificación:
5.0

If the rental is returned much earlier then planned some money should be returned.

Karl B. 
Clasificación:
5.0

Not much

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy J. 
Clasificación:
5.0

Can could have used a sweeping out, but other than that it was great.

Michael H. 
Clasificación:
5.0

I requested Newton pick up but had to use above location. I was not allowed to return to Newton without a fee. I think when you change location should be allowed to return to original pick up spot without fees. I had an extra 40 min travel time one way. Plus obviously extra travel time.

Deborah S. 
Clasificación:
5.0

It was great. Don't change a thing

mark H. 
Clasificación:
5.0

The staff was excellent and VERY friendly. We did not have a problem with the rental place but a problem with the truck itself. We were told that it was a new truck, It looked new and drove great. We loaded the truck during the day, had a storm come through at night and when we unloaded the truck some of our boxes, mattress and box spring were wet. Had to be a leak in the roof because the boxes that were wet were in the middle of the truck.

Jeffrey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE S. 
Clasificación:
5.0

Thank you very good service

CARLOS M. 
Clasificación:
5.0

Truck was dirty inside the cab. Took almost 2 1/2 hrs to finally be able to get the truck due to misinformation from U-Haul. Was late picking up my things from my exhusbands house and ended up with police being called. Spent from 8:30 am till after 11 am to finally get into the truck and wasted time downloading the U-Haul app on my phone which ended up not working at all!!!! Extremely disappointed in U-Haul!!!!!

stacy T. 
Clasificación:
5.0

If you're in a rush, don't like great customer service and hate attention to detail.... don't go here. The only thing missing there is an old, long eared hound dog laying in the middle of the office. They are Great Folks!

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caryl F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
2.0

Was called and told I had to wait for person to come in because she was the only one to do contracts. No problem..I was at work anyway up the road. Once person got there, I received 5 phone calls rushing me to get there...(about 15 min). I rented a trailer the week before from another place in the area and they were great.

WILLIAM W. 
Clasificación:
3.0

They had everything hooked and ready to go, but the equipment on the tow trailer was hard to use, there was garbage in the cab of the truck, and I had to drive fifty minutes to pick it up (there are many uhaul sites close to me).

Rhonda V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert e S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen T. 
Clasificación:
5.0

Best U Haul vendor ever. The Hardin family represents the best of your dealer network. Friendly, kind and extremely helpful.

Marjorie H. 
Clasificación:
5.0

Super sweet helper!

FAITH Z. 
Clasificación:
2.0

El cliente no dejó un comentario.

joseph M. 
Clasificación:
5.0

Very nice people??

Russell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlie P. 
Clasificación:
3.0

Picked up the truck durimg the day. At night when I put the headlights on they were pointed up on the air making the the last 500 miles of the drive very difficult.

WILLIAM R. 
Clasificación:
5.0

A very convenient and easy to access drop off location for us.

sue N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

Everything great. Very considerate to my needs. Can't thank them enough...

WILLIAM T. 
Clasificación:
4.0

$19.95 my ass. Ended up costing me $150 for mileage. The $19.95 is for 25 miles. What a joke............

RAY E. 
Clasificación:
3.0

when i made the reservation I ordered pads and a furniture dolly neither were available because the location has no to rent. To be clear they not already rented - there were none to rent. this is not the locations fault - uhaul should know this.

Steve A. 
Clasificación:
4.0

Hard to believe that I reserved a trailer 3weeks in advance then had to drive an hour to pick it up. There are plenty of dealers and service centers closer where a trailer should have been available

Peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank L. 
Clasificación:
5.0

Excellent service, Friendly and professional. Will be using Hardin Services for all of my future rentals.

francesca Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

They double charge for gas here. I went above and beyond by FILLING the tank. They charged me 40 bucks for fuel anyway.

Russell V. 
Clasificación:
1.0

Gas was at 3/4 when veh was picked up gauge was at 3/4 when truck was dropped off I was told I returned veh with only 11/16 of a tank you must be kidding on top of this I was told to return the truck to a different location than what the contract said I guess this was all because the network was down when I rented the truck and had to wait 2 hours for this nightmare I guess I'll rent elsewhere in the future

mark L. 
Clasificación:
2.0

I was very disappointed that I had reserved to pick up a truck on Rte 94 in Hamburg on Sunday afternoon. I received a phone call at 8:30 am on Sunday morning telling me I needed to pick up the rental by 9:45 because manager stated she was not working all day. Went to pick up truck and found the office closed in Hamburg. When called the manager back she states oh we're not in Hamburg we're in Sussex. How ridiculous that I was not notified of these changes. Very unprofessional.

Maryanne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
3.0

Very disappointed in U-Haul, had ir previously rented for 9-21-16 and only because I called, I was told they took my rental and gave it to someone else. POOR SERVICE, we desperately and are now scrambling to find something for a 3 day rental, U-Haul SUCKS

Eric G. 
Clasificación:
4.0

Locating a closer location to home starting point. Staff was very helpful at Haul & at the pick up site. Nice jo!

ralph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

This place was amazing. They were extremely friendly. I had my 2 year old son with me and the owner Jim entertained him with toy tractors and showing him old trucks. Awesome family owned operation that I highly recommend

Sandra S. 
Clasificación:
5.0

The gentleman was wonderful!

Michelle W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Luis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F. 
No se han enviado comentarios para esta ubicación.

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